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Terrys Auto Service And Towing LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(483 Reviews)
93
Write a Review
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Score Details

5 stars
93%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Was founded by Terry Harden in 1987 as a full service auto repair company. Since then, it has grown from a fleet of just one tow truck to a fleet of five trucks - one of the largest towing fleets in Springfield, Mo. Was founded by Terry Harden in 1987 as a full service auto repair company. Since then, it has grown from a fleet of just one tow truck to a fleet of five trucks - one of the largest towing fleets in Springfield, Mo.

Categories
Auto Repair, RV Repair, Towing Service
Contact
(417) 866-1400
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1936 East Blaine St Springfield, MO 65803-2201
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Terrys Auto Service And Towing LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(483 Reviews)
Write a Review
Recent Reviews
DD
DENNIS D.
Republic, MO
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Superb service
This is the most outstanding auto service in the country. They are always above and beyond Call of Duty always clean respectful nice bunch of boys
TH
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TOM H.
Springfield, MO
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Terry's Auto Service has always provided me with excellence service and reasonable fees.
See review title.
KS
KENNETH S.
Springfield, MO
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
9
Great service
Stopped in unannounced, and they were quick to help me get back on the road.
DM
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DAVID M.
Springfield, MO
Ford F-450 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Perfect Service fast
Nice shop. Good work and good price
DD
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DAN D.
Springfield, MO
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Brake replacement and service
We have had excellent results since we were referred to Terry's Automotive a few years ago. This is because of the upfront honest people there who care about customers and their needs, and not meeting quotas and getting customers out the door ASAP. Kurt and John will tell you what is needed, the cost and time required and when it is convenient for the customer. They don't try to upsell and they realize that times can be hard for people. These men are the two I normally deal with but I've never had a bad experience here. Word of mouth is by far the most powerful recommendation and I will gladly tell others about my experience here.
Terry's Automotive is highly recommended and we will return.
GS
GREG S.
Springfield, MO
Dodge Stratus Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Tow and repair
My son‘s car had an issue and he was stranded on the side of the road. Terry’s did a quick tow and was able to get him repaired on the same day.
No surprises
Certainly recommend them.
Verified Customer
Rogersville, MO
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2024
verified customerVerified Customer
10
Christmas saved by a big red truck
You guys are ROCK STARS!!!! You saved our holiday.
SF
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SANDRA F.
Springfield, MO
Toyota Venza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2024
verified customerVerified Customer
10
Exceptional service
Exceptional service from Terry’s both with towing and mechanical services. I am a customer for life. I could not be happier with my recent tow and mechanical work.
SH
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SHIRLEY H.
Springfield, MO
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Very knowledgeable crew, great teamwork and super customer support!
Always a happy customer! You make my worries less when you are my mechanic !
PB
PRESTON B.
Elkland, MO
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2024
verified customerVerified Customer
10
Continual reliable service.
I’ve been a customer of Terry's for nearly four years, and I can’t recommend them highly enough. Their service is consistently top-notch, with friendly, down-to-earth, family-oriented staff who genuinely care about their customers. It’s rare to find a mechanic you can truly trust, but that’s exactly what I’ve found here.

I rely on them for all my car repair needs, and they’ve never let me down. Whether it’s routine maintenance or more extensive repairs, they always go above and beyond to ensure my vehicle is in great shape. Their honesty and professionalism have earned my complete trust, which is hard to find in springfield.

On a personal note, a few years ago, the owner saved my fiancé’s life after she was driven off the road in a car crash. Dozens of cars passed by after seeing what happened, but terry stopped without thinking twice to make sure she was okay. That act of kindness and heroism is something I’ll never forget and speaks volumes about the type of people they are. I've been giving them my business ever since and probably will for the rest of my life. Even after moving an hour out of town, they are still the only people we truly trust to help us with any vehicle service. They are just truly just good people that do good business.

If you’re looking for a trustworthy, skilled, and compassionate auto shop in springfield, Terry's Auto Service and Towing is the place. They’re not just mechanics; they’re part of the community and people you can depend on.
AF
ANN F.
Springfield, MO
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2024
verified customerVerified Customer
10
Professional
Staff was cordial. Kept me updated each step of the work being done.
CT
CURTIS T.
Marshfield, MO
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
8
Fix oil leak
They fixed an oil leak on my work truck. Done on time great customer service.
RG
RICK G.
Springfield, MO
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2024
verified customerVerified Customer
10
Had oil change got to me quick hardly no way been coming here for years been very satisfied
Very good people
WS
WALT S.
Shell Knob, MO
Ford E450 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2024
verified customerVerified Customer
10
Fast and Friendly!
Excellent auto/truck repair service at a fair price with way above the normal customer service.
Terry H. from Terrys Auto Service And Towing LLC responded on 11/21/2024 11:30 AM

THANK YOU FOR YOUR BUSINESS. IF THERE IS ANYTHING WE CAN HELP YOU WITH, FEEL FREE TO CONTACT US.

THANKS AGAIN FROM ALL OF US.

OH
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OBIE H.
Springfield, MO
Ford Crown Victoria
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
10
another positive experience
Needed an inspection and a couple of tires.
Was able to get in quickly and they found a great pair of tires at a great value.
Their great service is why I keep going back.
Displaying Review 1 - 15 of 483 in total
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