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Texas Complete Truck Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(123 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

Contact
(830) 837-5998

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
5670 S Interstate 35 New Braunfels, TX 78132
Texas Complete Truck Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(123 Reviews)

SW
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Shae W.
San Antonio, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/21/2023
0
Charged for 3 diagnostics & Misc shop fees
My 20 year old son took my 2013 Raptor in to replace leaking shocks. And check a squealing noise under the hood. When I received the quote they were charging 3 diagnostic fees totaling $700, around 8k in repairs plus over $1000 In miscellaneous shop fees. When I called and ask what the shop fees were or how they were calculated they could not explain. I also ask why I was being charged for 3 diagnostics when I already knew the shocks needed to be replaced. I understand paying for one fee but not 3. I said no to all the repairs after they couldn’t explain over $1000 miscellaneous fees. They ended up taking off one diagnostic fee and let me pick my truck up after paying $400 in diagnostic fees and $55 in misc shop fees. After I made a Facebook post they called and refunded me $38 saying I shouldn’t have been charged a misc shop fee on the diagnostic charge.

GF
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G F.
New Braunfels, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/07/2022
0
SUSPENSION
Took my 2000, 7.3 truck in for steering wandering.
They MISSED the steering box as the culprit.
Not only do they SUCK @ work, they'll KILL YOU w/wrong diagnostics.

JG
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John G.
San Marcos, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/08/2021
0
Bad service
Took my truck to get two more inches on my left the guy told me it could be done but did not check on the specs so after it was done after two attempts my truck ran like shit took it back and told them to take the 2 inches offAnd put it back the way it was never again will I go back and Still not running right

JJ
Justin J.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2021
verified customerVerified Customer
Category: Service
Justin said he has good working relationship with them.
Recommended

GS
Gabriel S.
Austin, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/24/2021
verified customerVerified Customer
Category: Service
Gabriel said they missed some of the plugs.
Recommended

DM
Dacon M.
New Braunfels, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2021
verified customerVerified Customer
Category: Service
Dacon said he really liked the service, it was really great service and there was nothing wrong.
Recommended

RM
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RENE M.
Jourdanton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021
verified customerVerified Customer
Mustang GT
Y’all did a great job on my mustang got everything fixed I wanted fixed and in a timely manner I choose this place cause my buddy Chris works there and we are in the Lifted Outlaws truck club together .
Recommended

FB
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FRED B.
Mc Queeney, TX
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021
verified customerVerified Customer
keith knows my 460 cu. engine..and treats like it his..thank you
had noise coming out rear axale on work truck. Keith knows I'm out of work without it.. Got to it real quick and fixed it..Instead of me waiting on them ......they were waiting on me to pick it up..THank you all.
Recommended

CS
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CLAY S.
New Braunfels, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2021
verified customerVerified Customer
The best shop around
Great customer service all the way around, from the front desk to the guys in the back. Extremely helpful and honest. Wouldnt want to take my vehicles anywhere else.
Recommended

RO
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RICK O.
New Braunfels, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021
verified customerVerified Customer
Keith sas my truck
Quality work cost quality money and that’s what this business is. Does it hurt how much I pay! Yes!!! But when I get my truck back it’s worth every penny.
Recommended

JB
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JOHN B.
Moore, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2021
verified customerVerified Customer
Professional and trustworthy shop
These guys do a great job!
Recommended

JS
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JOE S.
Marion, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2021
verified customerVerified Customer
They do the work right and stand behind it
They have taken care of my tundra and transformed it into what I have wanted. They want to make sure the work is done right and what I want done.
Recommended

JB
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JERRY B.
Pipe Creek, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2021
verified customerVerified Customer
Quick, affordable, and Professional
Hands down the best quote for work I received. I looked around for weeks and couldn’t find a single shop to beat the price they gave me. They estimated the upgrades to my truck taking 8 hours, and truck was ready in 5 hours. Also kept me up to date and what was happening with my truck.
Recommended

Verified Customer
San Marcos, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
verified customerVerified Customer
Good service
Had my truck left it looks good right great
Recommended

Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/01/2021
verified customerVerified Customer
Unresponsive
Had to call multiple time to get updates regarding my service and each time the response was, "I have to get with the tech and call you back". There again, I never received any call backs and had to call each time for updates. My truck was kept for over a week and some the issues I brought it for went undressed. Was told to bring it back.
Not Recommended

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