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SureCritic / The Auto Shop
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The Auto Shop

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(349 Reviews)
Write a Review
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Score Details

5 stars
90%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Contact
(602) 256-6164
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Arizona
1705 E Jefferson St Phoenix, AZ 85034
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The Auto Shop's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(349 Reviews)
Write a Review
Recent Reviews
KE
Kimberly E.
Peoria, AZ
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
Category: Service
Kimberly said used several times, always good service, staff takes care of things and makes sure she is informed.
Recommended
ED
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Esther D.
Phoenix, AZ
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2019
verified customerVerified Customer
Good work and great people
There are three terrific things about The Auto Shop. One is that they always take you seriously, and don't try to upsell you. Two is that they do excellent work; I've never had to have redone any work they've done for me. Three is that they're quite reasonably priced. My biggest beef is that when they had to leave downtown, they moved farther from me instead of closer. Boo!
Recommended
SB
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Susan B.
Phoenix, AZ
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2019
verified customerVerified Customer
They listen!
They listen and fix the problems I have.
Recommended
DL
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Dave L.
Phoenix, AZ
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2019
verified customerVerified Customer
Very happy!
Great customer service, did the job right the first time. Highly recommended!
Recommended
AH
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Alexandra H.
Phoenix, AZ
Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2019
verified customerVerified Customer
Never disappointed
They are polite, honest and efficient.
Recommended
SJ
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Stew J.
Phoenix, AZ
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2019
verified customerVerified Customer
The best in town
This is the best auto shop I have ever been to. Most times, auto shops and mechanics can be intimidating because you really do not know the issues with the car and it’s hard to trust the workers, but Mickey and his crew make you feel in good hands. They are kind, knowledgeable and truly do what is best for you. I won’t go anywhere else.
Recommended
KH
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Kyle H.
Scottsdale, AZ
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2019
verified customerVerified Customer
Not the stereotype
I am critical of auto shops that for the stereotype of gouging customers based on lack of technical knowledge and bargaining power. But I continue to bring my vehicles here, where the team is fair, considerate, HONEST, and knowledgeable. I recently had a leak on my late-model car that could have been $$$ to fix; but a prompt inspection revealed a crack in my washer fluid tank that could be (and was) fixed quickly at a reasonable price. I will keep coming back here, these guys are not the stereotypical cheating mechanics!!
Recommended
DB
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David B.
Phoenix, AZ
Volkswagen Beetle
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2019
verified customerVerified Customer
Volkswagen beetle
Mickey is an excellent automotive manager who really cares about you and your car. I have never been disappointed and the service to me as a person let alone the service to my car. The prices are extremely reasonable and upfront. I love this auto shop. Oh and is very clean that's important. A clean and fresh restroom :-) as well.
Recommended
NU
Nellie U.
Phoenix, AZ
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2019
verified customerVerified Customer
Category: Service
Nellie said the staff and service at this business is the top of her list. She has nothing but good things to say about this business.
Recommended
WT
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Warren T.
Phoenix, AZ
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2019
verified customerVerified Customer
reliable, friendly and trustworthy
For several years, my family and I have entrusted the care and repair of our vehicles to the Auto Shop and have been satisfied with the repairs and customer service provided
Recommended
RB
Ryan B.
Phoenix, AZ
Mazda CX-9
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2019
verified customerVerified Customer
Category: Service
Ryan said he has no issues with them and they have good communication.
Recommended
KL
Kc L.
Avondale, AZ
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2019
verified customerVerified Customer
Category: Service
KC said the staff really care. The treat her very well, like her own personal technicians.
Recommended
Verified Customer
Tempe, AZ
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2019
verified customerVerified Customer
Great customer service!
Great customer service. Didn't try to take advantage like other auto shops.
Recommended
MR
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Marnie R.
Laveen, AZ
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2018
verified customerVerified Customer
If you want a place to get service for your vehicle, this is it.
If you need a great place to take your vehicle and get honest, competent, great service...this is the place.
Recommended
EB
Edward B.
Laveen, AZ
Ford C-Max Energi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2018
verified customerVerified Customer
Category: Service
Edward said Mickey was pleasant to work to work with and it was a great customer experience.
Recommended
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