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Roy Hendrick's Muffler and Automotive Shop

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(36 Reviews)
100
Write a Review
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Score Details

5 stars
94%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

The mechanics at our shop have over 50 years of experience between them. They are dedicated to providing high-quality repairs to keep you safe and happy. The mechanics at our shop have over 50 years of experience between them. They are dedicated to providing high-quality repairs to keep you safe and happy.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(804) 282-2857
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6309 Horsepen Rd Richmond, VA 23226
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Roy Hendrick's Muffler and Automotive Shop's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(36 Reviews)
Write a Review
Recent Reviews
CC
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Cliff C.
Richmond, VA
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2023
verified customerVerified Customer
10
They always do a great job
They always do a great job make you feel like you are at home great job guys
PS
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Peter S.
Richmond, VA
Mercury Grand Marquis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2023
verified customerVerified Customer
10
Service & State Inspection
All work done and in a timely manner with outstanding customer service.
Thank you!
SR
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Stephen R.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2023
10
Top Quality Service
We use The Muffler Shop religiously for all our car repairs, inspections etc.
The staff are friendly, professional and put themselves out for their customers.
We swear by The Muffler Shop for our car and motoring needs and will do so for the foreseeable future.
SR
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Stephen R.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2023
10
Top Quality Service
We use The Muffler Shop religiously for all our car repairs, inspections etc.
The staff are friendly, professional and put themselves out for their customers.
We swear by The Muffler Shop for our car and motoring needs and will do so for the foreseeable future.
PS
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Peter S.
Richmond, VA
Mercury Grand Marquis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2023
verified customerVerified Customer
10
Brake concern
I had what I was concerned was a major brake problem. As usual your people indenfied the concern and had me back up and going. After the repair was completed the tech road tested the repair. Along with doing the job, it was done at a very reasonable cost.
FE
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FAYE E.
Richmond, VA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2022
verified customerVerified Customer
10
Always good work!
This is a wonderful place to bring your vehicle. You can count on them to fix the problem. Very friendly and easy to talk to, they really listen!
DB
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DANNY B.
Glen Allen, VA
Toyota Tundra 4WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
verified customerVerified Customer
10
Oil change and tire rotation
As usual, Team was prompt in taking vehicle at appointed time and perfoming work in professional, courteous manner.
DP
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DALE P.
Glen Allen, VA
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2021
verified customerVerified Customer
10
Great experience!
I was called within 20 minutes of dropping my Jeep off telling me the problem and the cost. The cost was VERY fair and I asked them to do the job. My car was done by lunch! The staff were very courteous. This was a great experience!
FE
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FAYE E.
Richmond, VA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2021
verified customerVerified Customer
10
Fantastic place
Great service and care about what you say!
NO
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NANCY O.
Glen Allen, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2021
verified customerVerified Customer
10
Routine service
Great customer service. Very knowledgeable staff.
FE
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FAYE E.
Richmond, VA
GMC Envoy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
verified customerVerified Customer
10
Great work
Can always count on there determination to fix any problem right. Great men to work with.
JR
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John R.
Richmond, VA
Honda Civic Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2021
verified customerVerified Customer
Honest and dependable service.
I have used the guys at both of their locations and found them to be honest and very reliable. Highly recommend.
Recommended
SL
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SHELBY L.
Richmond, VA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
verified customerVerified Customer
Good people work there.
They are very friendly and trustworthy. If I’ve ever had an issue with the work that was done, it was fixed immediately and at no extra charge.
Recommended
CC
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Cliff C.
Richmond, VA
Chevrolet S10 Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
verified customerVerified Customer
They always take great care of me everytime
I have been going there for years it is a first class shop
Recommended
PS
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Peter S.
Richmond, VA
Mercury Grand Marquis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2021
verified customerVerified Customer
The Muffler shop does good work, is honest and dependable!
The shop took on a difficult problem and dealt with it in a MOST professional way.
Recommended
Displaying Review 1 - 15 of 36 in total
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