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The Shop Inc.

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(271 Reviews)
76
Write a Review
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Score Details

5 stars
84%
4 stars
10%
3 stars
1%
2 stars
1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
76
Net Promoter Score ®

Business Details

About

THE SHOP INC is your local auto shop serving the AUGUSTA, KS area. Give us a call for your automotive needs. THE SHOP INC is your local auto shop serving the AUGUSTA, KS area. Give us a call for your automotive needs.

Categories
Auto Maintenance, Oil Change, Car Maintenance
Contact
(316) 775-9300
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
310 W 7th Ave Augusta, KS 67010
Get Directions
The Shop Inc.'s Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(271 Reviews)
Write a Review
Recent Reviews
Verified Customer
Douglass, KS
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Trust worthy
The Shop is good at explaining what services our car needs and what services we do not need. They answer all of our questions.
BZ
BARKER Z.
El Dorado, KS
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Highly recommend
Great place and great people fast and friendly service everytime
BD
BRAEDON D.
Mercury Grand Marquis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
7
Good
Super friendly and get stuff done
TS
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TIM S.
Augusta, KS
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Great Customer Service
Came in for new tires and service of vehicle. They let us know everything that needed to be fixed. Quick and efficient!
JC
JACKIE C.
Augusta, KS
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
They take care of there customers with respect. Wonderful service
Took my care there many times. If your wanting your car fix right. Go to The Shop. Wonderful service.
CJ
CONNIE J.
Augusta, KS
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Very thankful for such great service.
Great service and kind employee's
Verified Customer
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Great service
They were quick to spot the problem and extremely affordable.
MB
MARY B.
Latham, KS
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
8
Tire replacement
I received quick and courteous service on my tire replacement
CD
CAREN D.
Wichita, KS
Ford Excursion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Great team of professionals.
The work done is exceptional an right on the estimate given. Best shop in town@
SW
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STEVEN W.
Winfield, KS
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Always great
Have taken our vehicles to The Shop for several years. Fair prices and quality work. I've never had any issues after they've worked on a vehicle. They also have a quick turn around. I highly recommend them.
PK
PETER K.
Augusta, KS
Honda Civic
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/02/2025
verified customerVerified Customer
0
Problem after both visits
First visit was for an alignment, and that was messed up. The car drove worse than when I had taken it initially. They finally fixed it on the second try. I figured I'd give them another chance, brought my car in for an oil leak diagnosis and after finding the timing belt cover leaking, I wanted to go ahead and do the belt and water pump since that was a job I didn't want to do myself. I get the car back, and it is overheating within ten minutes. The overflow tank is missing a cap as well. I've never spent over a thousand dollars at any other mechanic and gotten my car back virtually undrivable. Reached out to let them know the problem, and didn't hear anything. Sloppy work, very frustrating when I took my car to a shop to try and save myself a headache. Now I get to diagnose and fix whatever the mechanic overlooked. Already had to order another cap for eight dollars, and will likely need to get more coolant, so there's an extra twenty dollars on top of the thousand dollars I've spent.
AS
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ADAM S.
Augusta, KS
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Service
Awesome staff and very helpful!
LM
LYLE M.
Ford Taurus
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/21/2025
verified customerVerified Customer
7
Good ppl
Only problem I had was the mechanic had my door open as he pulled around to replace the tire I witnessed it swing open luckily no cars were close but it could hit something my car is far from perfect condition but still treat people's property with more respect please
PF
PATTI F.
Augusta, KS
Oldsmobile Alero
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/14/2025
verified customerVerified Customer
8
Car repair
Didn't get the owners name, but he was friendly and knowledgeable. Honest about needed repair and cost; what's urgent and what's not. Will definitely continue to go back. Girl at the desk is very helpful, friendly and quite knowledgeable herself. Great place in my opinion!
CJ
CONNIE J.
Augusta, KS
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Complete Confidence
I am so grateful for the employees at "The Shop". They are all so kind and answer any questions that I may have concerning my vehicles. It is good to know that I can trust their work.
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