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The Wrench Connection

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(869 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

The Wrench Connection Inc. is a full-service preventive maintenance and auto repairs center, specializing in General Services, Car & Truck Care, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services and The Wrench Connection Inc. is a full-service preventive maintenance and auto repairs center, specializing in General Services, Car & Truck Care, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services and Towing since 1994. Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome. Stop in or give us a call to let us know how we can help you! ...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(407) 438-5153

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7200 S Orange Ave Suite 107 Orlando, FL 32809-6088
The Wrench Connection's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(869 Reviews)

Verified Customer
Waterford, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Quick and Helpful
Ricky was amazing. I called on a Monday and they were able to take my car the next day. They gave me a call and told me everything that was going on and how to fix it. They had it ready in two days. They showed me the part they replaced and my old piece and where it was broken. They were so nice and so efficient.

CH
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Cindy H.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Awesome!
Thank You again for taking care of my old SUV and keeping her running! you guys are Great!

WK
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William K.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
9
Got me back in the road
My car was misfiring and I had it diagnosed by Roger. Super friendly and knowledgeable gentleman. I dropped my car off at around 1 pm and got a call back by 3:30 pm that it was ready to be picked up. Would recommend to anybody who wants an an honest and thorough mechanic.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Great guys and service
Had trans filter and fluid changed along with differential fluid. Truck is running way smoother. Despite an accident I arrived as they were closing up, they opened back up so.i could get my truck. Would definitely recommend!!!

SE
Sharmain E.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Wonderful oil change experience
I called and was said it with an oil change at or this past Monday and when I get there, I was greeted by there I guess the owners dog which he was an older dog, but I guess I wasn’t the one he was looking for and waiting for because he just looked at me and no expression anyway from what I understand he was waiting for a person by the name of who I guess does the bookwork inside so I wasn’t anyhow I went and gave him my information which they already have. They just need to make sure everything was copacetic and took my key and then eventually worked on my car for the oil change and I was waiting patiently which I didn’t have to wait long at all so when I receive my car back after of course paying the service bill and plus I had a discount coupon that they had sent me late last year so I was able to use that and so my bill was like $50 not bad for an oil change with an oil filter wow anyhow so when I got in my car, I noticed the vendor sticker oil changed from another vendor was I was trying to get it off and I noticed it was gone. I got that little favor so nice so they do little things for you and I also felt like they had put air in my tires because the car felt a little easier to drive besides the oil of course so they did me very well and I will continue to go to them and I thank them for their service

BP
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Barbi P.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Excellent service
Very helpfully and explained the situation throughly.

ON
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Oscar N.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Great service!
Great team! I get peace of mind when pick up my car.

Verified Customer
Kissimmee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Excellent Service & Knowledgeable Advice
Roger identified what was wrong with my car and gave me an estimate of the repairs. He also provided advice on purchasing a newer car such as brands, warranties and models to avoid.

GF
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Gretchen F.
Clermont, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2025
verified customerVerified Customer
10
Cares about their customers
Find yourself a place where the service provider truly cares about their customers and not what’s in it for themselves.
After seven weeks of a used purchase from a local dealer, I was experiencing a daily routine of having to refill a tire and suddenly alignment issues. The Wrench Connection team showed me the reason.
All four tires were in a dry rot condition and ultimately needed to be replaced. The dealer showed zero concern or remorse for the situation.
I have been going to the Wrench Connection on and off for several years, but they are now my first stop when I have automotive concerns.

LA
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Louis A.
Saint Cloud, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Great work
Great work

PW
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Phil & Judy W.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
Love the service!
Service is always pleasant, thorough and efficient.

AZ
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Angela & James Z.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
I wouldn't go anywhere else!
So glad Wrench Connection has been our car care home for the last several years. There's no second guessing here.

KR
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Ken & Kayla R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Always agreat experience
Thanks again Robert you always come through!

PG
P.J G.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Fair and fast!
Wrench connection provides appropriate service without upselling additional services.

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Verified Customer
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Great service
They always fix the problems. They take the time to explain what the issue is.
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