Business Solutions
English Español
SureCritic / Auto Repair / Napa Car Care Center
business image

Napa Car Care Center

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(362 Reviews)
-100
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
71%
4 stars
14%
3 stars
3%
2 stars
2%
1 star
7%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Auto Repair, Import Auto Repair, Towing Service
Contact
(817) 244-9911
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Central Time (Us & Canada)
3120 Alta Mere Drive Fort Worth, TX 76116
Get Directions
Napa Car Care Center's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(362 Reviews)
Write a Review
Recent Reviews
CL
gravatar
Christian L.
Fort Worth, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/26/2023
0
Mistreated by "Greg" store manager
Lied to me, gave me the run around. Sold me the wrong part, then refused to return it in retaliation for leaving a negative review
BAD BUSINESS.
BS
gravatar
Bob S.
Weatherford, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/10/2019
Exhaust work
Went in to get my exhaust repaired. Dropped off my car and left. Went back 10 minutes later because I need to get something out of my car and my car wasnt their. Asked where my car was. Said they took it to muffler shop down the street. Went to muffler shop down the street and found out repair was only $150 at the muffler shop where napa was charging me $600 for a universal converter. Paid the muffler shop since Napa was price gouging. Please watch taking your car their repair ase tech could not produce ase certifications when I asked to see them.
Not Recommended
BL
Brian L.
Fort Worth, TX
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
verified customerVerified Customer
Category: Service
Brian said the service was easy, good and not expensive at all.
Recommended
CH
gravatar
CASSIE H.
Fort Worth, TX
Dodge Caliber
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2018
verified customerVerified Customer
They are all very nice there
I highly recommend this place to anyone and everyone. They are very nice to me and they go out of there way to help you.
Recommended
TY
gravatar
TINA Y.
Fort Worth, TX
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2018
verified customerVerified Customer
Clean
Clean shop and friendly service. And quick s turn around
Recommended
PS
Patricia S.
Azle, TX
GMC Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2018
verified customerVerified Customer
Category: Service
Patricia said that the place was very good, she wouldn't dream of taking her vehicle elsewhere.
Recommended
RT
Ronnell T.
Fort Worth, TX
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2018
verified customerVerified Customer
Category: Service
Ronnell said this business is professional and quick and they have good customer service.
Recommended
Verified Customer
Weatherford, TX
Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2018
verified customerVerified Customer
Fast friendly service
Great customer service. The young man and lady at the counter were very courteous and knowledgable. Service was great got a courtesy inspection when getting my tires replaced. Would definitely return and reccomend to my friends for all their car care needs.
Recommended
OW
gravatar
OCTAVIOR W.
Fort Worth, TX
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2018
verified customerVerified Customer
Great Service
Great speedy service
Recommended
BW
gravatar
BRANDI W.
Fort Worth, TX
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2018
verified customerVerified Customer
Always awesome
These guys always make it a point to take care of me when I bring my car!
Recommended
GH
Gwen H.
Fort Worth, TX
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2018
verified customerVerified Customer
Category: Service
Gwen said she was in and out quickly.
Recommended
RR
Ryan R.
Fort Worth, TX
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2018
verified customerVerified Customer
Category: Service
Ryan said this business did exactly what he paid them to do, in the time they said.
Recommended
MJ
Marlo J.
Dallas, TX
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2018
verified customerVerified Customer
Category: Service
Marlo said she was satisfied with her service. The work was done speedily.
Recommended
RF
gravatar
ROSE F.
Fort Worth, TX
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2018
verified customerVerified Customer
The people
Great service
Recommended
CS
gravatar
CHARLES S.
Fort Worth, TX
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2018
verified customerVerified Customer
car care
they did there work in a timely manner.
Recommended
Businesses Near You
Ichiban Autos
85
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(861 Reviews)
Tire Barn & Automotive Service Center
100
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(18 Reviews)
Truck Techs
95
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(483 Reviews)
Buckey's Automotive
100
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3 Reviews)
Diesel Works
98
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(674 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.