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Timbrook Automotive Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(162 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Timbrook Automotive Inc. is your local auto shop serving the LYNCHBURG, VA area. Give us a call for your automotive needs. Timbrook Automotive Inc. is your local auto shop serving the LYNCHBURG, VA area. Give us a call for your automotive needs.

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(434) 845-0060

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
8:00 AM - 12:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1505 Waterlick Rd Lynchburg, VA 24501
Timbrook Automotive Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(162 Reviews)

JC
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JAC C.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Amazing service!!
Brenda and her team did an AMAZING job at communicating and getting my wife’s jeep serviced properly at a REASONABLE rate. They are personable and straight forward, and happy to answer any questions you might have. I would HIGHLY recommend.

HP
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Harold P.
Concord, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Inspection
Always feel like I got great service staff helpful pleasant but most of all knowledgeable.my Jag no where else thank you

HP
Herman P.
Rustburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Herman said they've always been honest with them and they did what they said they were going to do.
Recommended

JC
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Jimmy C.
Goode, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
10
Great
All I can say is awesome

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Trustworthy Company & Great Auto Care
Brenda and the crew have been my go-to for vehicle care for 4 years, and it went so well, that this year the rest of the family has started taking their cars there. Unlike other shops, I know when I take my car there for repairs and maintenance, that the car will come back driving better. Trust is a big factor and this is a company that delivers.

TH
Terry H.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
Category: Service
Terry said the business is a nice place with reasonable prices.
Recommended

LE
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Larry E.
Forest, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
Good Service
Timbrook Automotive has always been very good to work with. Nice staff and good service at a fair price.

TJ
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Tracey J.
Evington, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
10
Service
Excellent and fast service! Will definitely use this shop and recommend to others!

DB
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DEB B.
Forest, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Customer service a solid 10!
Expert mechanic knowledge and skill is No.1.
Customer service is friendly, projected sincere concern for the customers concerns. I highly recommend Timbrook to anyone looking for trustworthy service.

GB
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GAIL B.
Rustburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Excellent service
Brenda and her guys at Timbrook Automotive consistently provide exemplary customer service and care!! We have been having some extra active winter weather for the past several days. Due to ice roads, I requested a delay in my appointment time!! I was relieved that I could come in later to reduce the chance of icy roads!!!! Thank you for taking such good card of your customers!!!

RM
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RICHARD & ELIZABETH M.
Concord, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Excellent
My husband showed up a day before his appointment was scheduled and the worked him in.

PF
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PAUL F.
Evington, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
like family.
Pleasant, prompt and professional…that’s Timbrook Automotive. Brenda and Eddie treat us like family and are up front and fair in explaining things and following through on what they say.

Thank you Brenda and Eddie

WW
William W.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
William said they've always been good and he appreciates their work.
Recommended

JE
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Jim E.
Lynchburg, VA
BMW 530i xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Excellent service and a friendly staff
It’s a pleasure dealing with the staff. Excellent service

MB
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MACY B.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Excellent Service for Maintenance
I had an oil change, tire rotation, tire balance, and state inspection done at Timbrook and they were great as always. Staff is very friendly and the waiting room is a very comfortable place to wait. Thank you for your great service!

Displaying Review 1 - 15 of 162 in total
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