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Tires Plus of Bismarck

Average Score
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(192 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

Contact
(701) 224-8880

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:00 AM - 5:00 PM
Sun
12:00 PM - 5:00 PM
* Central Time (Us & Canada)
930 E Bismarck Expy Bismarck, ND 58504-6627
Tires Plus of Bismarck's Reviews
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(192 Reviews)

SW
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Sean W.
New Berlin, WI
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/02/2023
2
Oil.marks
Brought my work truck in for a oil change and tire rotation. Which went fine. The issue I have is the mechanics greasy finger prints on the driver's door instead and out. I would prefer there was no grease oil.marks on my truck. If they would use plastic covering and gloved this would of not happen. But I guess stepping over dollars to save pennis is more important than showing respect to customers veh.

AK
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Andrew K.
Bismarck, ND
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/24/2021
0
See Google Business Review from August 2021
Damaged wheel from service at this location.

WF
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Wanda F.
Fort Yates, ND
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/16/2020
Not budget friendly
Do not come here. Posted two bad reviews. They have not showed. Go sum where else.
Not Recommended

WF
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Wanda F.
Fort Yates, ND
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/16/2020
Not budget friendly, no discounts
This is not a budget friendly or discount helpful place. Even veteran status discounts for no apply to one tire. I'm a I had a flat near here so I had no choice to come here was the closest. Tire price of new was way more than I expected for a tired place. Apparently no spares. I was given no options just inflated price for new one. Feel like I was taken advantage of as a woman. My same tire at WM a mile away was 54. I'm very annoyed with this place. Be ware don't come here. Go else where
Not Recommended

JB
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Justin B.
Bismarck, ND
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/16/2019
The website doesn’t work with shops.
After spending time online, looking at tires in their inventory, getting a quote, setting up an appointment, even received and email from a one Terry Schneider, they never had the inventory, wasted a Saturday morning driving down to the shop on expressway, the person at the counter didn’t have a clue what I was talking about, they didn’t have the size needed/quoted between both bismarck shops. Complete circus. Good luck
Not Recommended

GM
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Gloria M.
Bismarck, ND
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/19/2019
Bad service
I had an appointment between 8 n 9 I was there at 8:30 to get my ac charged they told me it would be another 30 minutes and it would take them an hour and a half so I said I’ll wait after 2 hours my car still never moved so I asked them how much longer before they were going to get it in as soon as they were done with the car if it was going to take longer they should of told me so I went someplace else
Not Recommended

TC
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Todd C.
New Town, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2018
Great service
Christmas Eve, they were closing at 2 got there about 140 and they still got me a set of new tires installed, great attitudes and service
Recommended

AS
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adam s.
Almont, ND
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/28/2018
poor experience
Had a pretty poor experience with Tires Plus. Booked an appointment on Friday at 11am. Brought the car in at 11:10 am, apologized for being late, and advised the tech my name and that I had an 11am appointment for timing belt service and water pump replacement. He took a moment to look me up, got some more details from me, and then said I was good to go. Advised me it would take a couple hours, and that they would call when it was completed.

I went about my day, visiting with family, running errands, etc. Around 330p my phone battery was getting low, so I stopped by tires plus to see if I could get my charging cord, and I expected it was possible my car was done and they'd simply forgotten to call. My car hadn't moved, no work had even begun at this point.

My ride was late for an appointment, so we had to immediately leave. I called Tires Plus, and asked if my car was going to be completed. The first answer was 'yeah, I'm sure it'll be done'. When I asked about how it would be done by closing, the technician then put me on hold to check. A couple minutes later another tech got on the line, and told me my appointment was actually scheduled for the FOLLOWING day.

Now, I live 50 miles out of Bismarck. This would normally be a large problem. But, as I was intending on staying the night anyways locally, I didn't make a big deal out of it. I asked when it would be completed, and was told 'probably no later than 11am'. I said that wouldn't be a problem, but that I needed the car no later than 1130am. I was assured it would be done by then.

Next morning, I called in at 1115am, to request an update. The technician I spoke with advised me it'd likely be done 'within the hour'. Grrr...
When they finally did call to tell me it was completed, it was 1247pm. I missed out on a date with a VERY pretty girl, boys.

But wait. There's more. So when I go in to actually pick up the car, I'm trying to remain polite and calm with the tech finalizing the paperwork. After it was all said and done, I asked for my old water pump back, as it was still operational and wanted to shelve it. At that point I was advised the water pump had not been replaced, just the timing belt serviced. I DID notice that the coolant had been drained and replaced, and I was charged for it. (which, I'm not at all positive, but I don't think thats necessary for just the timing belt) I about lost it. But frankly, at this point I just wanted to be done with them. So, I let the tech know my concerns, and I left.

Soooo
-misbooked
-misquoted
-misled
-only half the job done

I ain't mad. I got bigger problems to worry about. But I must say I'm very disappointed. I was looking for a long term place to regularly service my several vehicles, and I really thought I'd found it. You guys had good reviews, friendly/knowledgeable customer service, and were recommended by several folks in my network. I'm not bitter, boys, but when anyone asks my advice in the future, I sure do know where I'll tell them NOT to go.
Not Recommended

CH
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Crystal H.
Bismarck, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
Tires plus
Very friendly nice staff, very helpful!!
Recommended

RW
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RYAN W.
Mandan, ND
GMC Sierra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/28/2017
verified customerVerified Customer
Poor quality
Came in for alignment and the check brakes and was charged for everything but nothing was done
Not Recommended

PB
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PATRICK B.
Bismarck, ND
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/27/2017
verified customerVerified Customer
Tire repair
Hi. I am very satisfied with the service I received which was for the repair of a slow leak in one of my tires. The thing that surprised me was the cost of the repair which was $26.00!! I feel that that is excessive for a tire repair. I think $15.00 would bea fair price for such a service. I would recommend Tired Plus, however, not for a tire repair due to the high cost. Thank you!
Recommended

PL
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PATRICK and GAIL L.
Bismarck, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2017
verified customerVerified Customer
Car trouble-Great Service!
When your check engine light is flashing, it's never a good sign. The guys at Tires Plus were quick to help and I knew I was in good hands. Surely made a bad experience not so scary. They diagnosed and repaired the problem quickly. Cody always gives us top service!
Recommended

DK
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DAVE / FAYE K.
Bismarck, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2017
verified customerVerified Customer
Stuff happens
Had my oil changed & technician pulled off a vacuum hose causing engine light to come on. Called Tires Plus & this was corrected the same day, in moments & notes made for the next trip.
Recommended

CG
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CURT G.
Bismarck, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2017
verified customerVerified Customer
Great service!
Very accommodating!
Recommended

DH
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DALLAS H.
Bismarck, ND
GMC Sierra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2017
verified customerVerified Customer
Knowledgeable and timely
Very fast and reliable
Recommended
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