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Tires Plus Otsego Elk River Rtp

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(609 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Family owned and operated. Family owned and operated.

Categories
Auto Maintenance, Tire Sales and Repair, Repair Shop
Contact
(763) 441-1813

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
8665 Parson Ave Ne Otsego, MN 55330
Tires Plus Otsego Elk River Rtp's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(609 Reviews)

RB
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RaeAnn B.
Elk River, MN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/22/2022
0
Absolutely a nightmare.
I went there and got 4 new tires when I originally made my appointment they made it seem like the alignment was included but when I went in to drop my car off and asked about it again the guy said oh that’s 99 dollars extra I said okay fine whatever I needed it done when I went to pick my car up I went straight home (5min from the shop) it seemed fine next day I have my son in the car on our way to my moms I noticed a terrible shaking and thumping sound coming from the front left I pulled over to check the tire and I can move the all but 2 lug nuts with my fingers had my husband come to tighten them he was able to tighten ALL the lug nuts on ALL tires when i went back into the shop the manager tried to tell me that kids in the neighborhood like to mess with tires and maybe the guys who did my brakes messed up (I had my brakes done at a different shop before I got my tires) he just kept giving all these bogus scenarios and took zero responsibility he said the best he could do is refund me for the alignment that’s supposed to be included (which is off because they didn’t have the tires on tight) and an oil change lmao like i would trust them to touch my car again he also told my husband but not me that they supposedly have cameras and are going to investigate which I doubt because he would have told me that when I was there I’ve called corporate waiting on a call from the district manager I would never use this place again I have video evidence of everything for spending 1200 dollars I’d expect them to know how to tighten lug nuts now I have to take my car into a different shop to see if my rim is bent or anything else is messed up because they can’t do their job nor own up to their mistakes

JB
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Joe B.
Elk River, MN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/13/2021
0
Bull shit service
You suck don't even answer your phone bull shit

MP
Marry P.
Minnesota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2019
verified customerVerified Customer
Category: Service
Marry said she got excellent service and the staff was very friendly.
Recommended

JR
Jennifer R.
Minnesota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2019
verified customerVerified Customer
Category: Service
Jennifer said the service was good and performed efficiently.
Recommended

MB
Micheal B.
Otsego, MN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/18/2019
verified customerVerified Customer
Category: Service
Micheal said the place gave him a very good price, it was friendly, and he had a follow up issue making a tire squeal but they were closed for remodeling.
Recommended

Verified Customer
Monticello, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2019
verified customerVerified Customer
The general manager Alex is the best. Great customer service!
Always great service and a goodvalue!
Recommended

JH
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JAMIE H.
Otsego, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2019
verified customerVerified Customer
oil change and check alignment
The guys did a good job on my wife's Murano and got the oil changed and alignment check in a a short amount of time.
Recommended

WK
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WAYNE K.
Big Lake, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2019
verified customerVerified Customer
the beers cold
thanks
Recommended

JN
John N.
Otsego, MN
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2019
verified customerVerified Customer
Category: Service
John said the service was good and it was easy chatting with the helpful employees.
Recommended

JC
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JONI C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2019
verified customerVerified Customer
Great service
Great service. Super nice staff!
Recommended

TA
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TAMMY A.
Otsego, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2019
verified customerVerified Customer
Above and Beyond...
I stopped in in a whim, was able to get my oil changed and an issue diagnosed.
They’re always willing to go the extra mile.
Recommended

HH
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HORST H.
Otsego, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2019
verified customerVerified Customer
Great service, fair price
When the vehicle needed expensive repair, Alex did what he could to help save some $.
Recommended

DW
Dave W.
Otsego, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2019
verified customerVerified Customer
Category: Service
Dave said the business is pretty good and has been able help out every time with his vehicle.
Recommended

RP
Roger P.
Otsego, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
verified customerVerified Customer
Category: Service
Roger said he's done business with this facility before and is satisfied.
Recommended

BK
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BERNIE K.
Zimmerman, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2019
verified customerVerified Customer
Great service
Great service. Called immediately to let us know that it was more then a alignment needed. Had everything ready so we could pick up our car that day.
Recommended
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