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To Get It Fixed LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(36 Reviews)
91
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

Contact
(765) 600-2100

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1820 W Main Richmond, IN 47374
To Get It Fixed LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(36 Reviews)

JD
Jeff D.
Richmond, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Jeff said the technicians in the office are informative. This is a nice mom and pop type place.
Recommended
Manager from To Get It Fixed LLC responded on 03/10/2025 05:52 PM

We're really glad to hear that you found our technicians informative! We aim to keep things friendly and approachable—like your favorite local diner, but with fewer pancakes and more tools. Your support helps us stay true to our roots and continue delivering that mom-and-pop vibe. We appreciate you taking the time to share your thoughts!


JI
Jeff I.
Richmond, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Spoke with Jeff. He said they did a good job on his vehicle.
Recommended
Manager from To Get It Fixed LLC responded on 03/04/2025 12:50 PM

We appreciate your feedback! It's great to hear that the team did a good job on your vehicle. We're all about keeping those wheels rolling smoothly, and it sounds like we hit the mark for you. If you need anything else, don't hesitate to reach out!

Manager from To Get It Fixed LLC responded on 03/06/2025 03:48 AM

We appreciate your feedback and truly take pride in providing a 5 star service to our customers! We are always ready to provide all your service needs when ready, thanks for being such a great customer!!


RC
Ricky C.
Richmond, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Ricky stated they are on top of everything, the price was great.
Recommended
Manager from To Get It Fixed LLC responded on 03/04/2025 12:50 PM

We appreciate you taking the time to share your experience! It's fantastic to hear that our team was on top of everything and that you found our pricing to be great. We aim to make fixing things as smooth as butter on a hot biscuit. If you have any more projects that need tackling, you know who to call!


JC
Joshua C.
Richmond, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Joshua said his experience was perfect, everything was quick, simple and they picked up his vehicle.
Recommended
Manager from To Get It Fixed LLC responded on 02/17/2025 02:13 PM

We're so glad to hear that your experience hit all the right notes! Quick and simple are our middle names—just kidding, but we do aim to keep things hassle-free. It's also great to know that picking up your vehicle was part of the seamless process. If you need anything else, just give us a shout!


DP
David P.
Richmond, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
David said he knows good work when he sees it and he was pleased they used good quality parts.
Recommended
Manager from To Get It Fixed LLC responded on 02/14/2025 02:21 PM

We're glad to hear that you know good work when you see it, and that our choice of quality parts didn't go unnoticed! It’s always our aim to deliver excellence, so it's great to see that appreciated. Here's to many more encounters with good work ahead!


CP
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Caren P.
Richmond, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
10
2007 Ford Escape
Took car there to see if problem could be fixed. They were very honest about the issue. I would highly recommend this place to anyone with their car needs. So happy I found them.
Manager from To Get It Fixed LLC responded on 02/10/2025 10:59 AM

We appreciate your fantastic review! It's great to hear that our honesty made a difference in your experience. We like to think of ourselves as the friendly neighborhood mechanics—just without the capes. If you ever need assistance with your car again, you know where to find us!


JC
James C.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
Category: Service
James said it was friendly service, no issues, and he was in and out.
Recommended
Manager from To Get It Fixed LLC responded on 02/04/2025 12:21 PM

We're glad to hear that you had a smooth experience with us! Friendly service and efficiency are our secret ingredients to keeping our customers happy. It's great to know we nailed it! We appreciate your feedback and look forward to being of help in the future.


JM
Josh M.
Richmond, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
Category: Service
Josh said they have good service and did good work.
Recommended
Manager from To Get It Fixed LLC responded on 01/31/2025 04:14 PM

We're glad to hear that you found our service to be top-notch and our work up to par! It’s always our goal to hit the nail on the head (or should we say fix the faucet?) when it comes to your needs. If there’s anything else we can assist you with, don't hesitate to reach out. Cheers to good service and great results!


TD
Taylor D.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
Category: Service
Taylor said he got a new motor put in which was awesome. He drove it to the house but while driving his vehicle the next day, his check engine light came on. He called them and they said it may be the O2 sensor. He had to have his vehicle towed back in because it lost power. He has recommended them for motor replacement. Their communication was great and they kept him updated on everything.
Recommended
Manager from To Get It Fixed LLC responded on 01/30/2025 12:05 PM

It's fantastic to hear that you're happy with the new motor! We believe that driving with a little extra horsepower should be accompanied by smooth sailing, not unexpected check engine lights. It seems like your vehicle wanted to keep us on our toes with that O2 sensor surprise. We're glad you were able to get in touch and that our team could jump in and help. Regular communication is key, and we're here to ensure our customers are never left in the dark. Thanks for spreading the word about our motor replacement service—we'll keep our engines running (and our phones on standby) just for you!


BW
Bradley W.
Richmond, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Quick and reliable service
They were able to diagnose, order parts in a timely fashion and get our family back on the road!
Manager from To Get It Fixed LLC responded on 01/24/2025 03:11 PM

We're glad to hear that you and your family are back on the road! There's nothing quite like the feeling of hitting the open highway again, especially when the car issues are behind you. Our team believes in quick diagnoses and timely parts for just this reason—after all, life doesn't wait! If any other adventures come your way, we’re here to help keep things running smoothly.


CF
Chandra F.
Richmond, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Best mechanic around
I would never take my vehicle anywhere else! Quick and efficient and so knowledgeable! Great customer service and had me back rolling in no time.
The Team A. from To Get It Fixed LLC responded on 01/17/2025 09:38 AM

We appreciate your confidence in us! It sounds like you had quite the speedy pit stop—our team always aims to keep the wheels turning and the smiles coming. Your recognition of our customer service means a lot, and we're delighted to have you back on the road in no time. Here's to many more hassle-free rides!


BT
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
New rubber installed on my truck!
Bought a set of 4 tires through TGIF and installed by TGIF professional techs - Great job team! - tires look great. Will buy again from TGIF when needing to.
The Team A. from To Get It Fixed LLC responded on 01/05/2025 09:38 AM

We appreciate you sharing your experience with us! It's fantastic to hear that you're pleased with your new tires and that our team did a great job with the installation. We're always here to keep you rolling smoothly, so anytime you're in need of tires again, we'll be ready with open arms (and a great selection too). Enjoy the ride!


S.
Centerville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Thanks for getting the rock lights on for the parade
Thank you
The Team A. from To Get It Fixed LLC responded on 01/03/2025 01:37 PM

We appreciate your simple yet powerful words. Sometimes, a heartfelt "thank you" says it all, and we’re glad you had a positive experience with us. If we had a dollar for every nice note we received, we’d probably buy a coffee machine for the office! Looking forward to serving you again.


Verified Customer
Richmond, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2024
verified customerVerified Customer
10
Cindy
Always there for you
The Team A. from To Get It Fixed LLC responded on 12/12/2024 09:38 AM

We appreciate you taking the time to share your thoughts! It's great to hear that our service has been there for you like a trusty old friend who never forgets your birthday. We're dedicated to being your go-to team, no matter what you need. Your support means a lot to us!


Verified Customer
Richmond, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2024
verified customerVerified Customer
9
Thoughtful
The crew at TGIF are amazing. They walk you through the details, make you feel comfortable knowing they want you to be safe. Great crew!!!
The Team A. from To Get It Fixed LLC responded on 12/10/2024 08:50 AM

We're glad to hear that you felt supported and comfortable throughout your experience with our team! Safety is always our top priority, and it’s wonderful to know that our crew's efforts resonated with you. If only we could convince them to share their secret for staying so fantastic! Your kind words truly mean a lot to us.


Displaying Review 1 - 15 of 36 in total
Service Coupons and Posts
Honesty is our best policy! We're thrilled to hear you had a positive experience and look forward to keeping your car happy and healthy.
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Thanks for the high five! We're thrilled to have your family back on the road – just don't forget to keep the snacks in the back!
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Thank you for the amazing review! We're thrilled to have you back on the road faster than you can say "pit stop"!
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We're thrilled to hear you loved your new tires! Our team aims to make every ride smoother—see you on the road again soon!
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A simple thank you made our day! We're thrilled to keep your ride in top shape. Your support means the world to us!
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We love being your pit stop for auto repairs! Thanks for trusting us to get you back on the road—oil pressure switch and all!
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Thank you for your kind words! We're thrilled to be your trusted auto maintenance team – honesty is our best policy, after all!
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We're thrilled to hear that you found your new go-to spot! With a team that cares, we promise your car will be in the best hands.
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Thanks for the kind words! We're thrilled to have your car fixed faster than you can say "breakdown," and we appreciate the recommendation!
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Thanks for the shout-out! We're thrilled you enjoyed our service—keeping your ride running smoothly is our favorite pit stop.
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Thanks for the fantastic feedback! We're here to keep your wheels turning, one timely repair at a time.
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We're thrilled to hear you think we're fantastic! Our team aims to please—like pit crews but with fewer checkered flags.
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Thanks for the fantastic review! We love keeping your vehicle running smoothly—just like our coffee, we aim for perfection!
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Thank you for the kind words! We take honesty seriously—just like your car takes its oil change seriously.
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We're thrilled to hear you had a great experience! If we had a medal, it would definitely say "Best Auto Care" for your car adventures!
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Thank you for your trust and kind words! We're quick like a fast car, and we love getting your auto needs in gear.
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Thanks for the shoutout! We promise Kailey is not just a figment of your imagination—she truly is dependable.
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Thanks for the compliment! We aim to fix things right and make your wallet smile too.
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Thank you for the fantastic review! We're thrilled to give your vehicle the care it deserves at a price that keeps you smiling.
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