Since 1951, Tom & Jerry’s Auto Service has worked hard to deliver efficient and high-quality automotive maintenance and repair services to the Columbus community. Our ASE-certified and Napa Gold Program-certified auto technicians are prepared to diagnose, maintain, and repair your vehicle. Our goal is simple: to provide excellent
Since 1951, Tom & Jerry’s Auto Service has worked hard to deliver efficient and high-quality automotive maintenance and repair services to the Columbus community. Our ASE-certified and Napa Gold Program-certified auto technicians are prepared to diagnose, maintain, and repair your vehicle. Our goal is simple: to provide excellent automotive maintenance and repair services thoroughly and efficiently.
We know that automotive maintenance and repair can be stressful, so we, Tom & Jerry’s Auto Service, strive to make your experience as easy as possible. We have a small waiting room with comfortable seats and Wi-Fi for your convenience. We also offer a drop-off service with pick-up and delivery within a 2-mile radius of the shop and 48-hour notice. Give us a call to schedule a drop-off. Tom & Jerry’s Auto Service works hard to meet your budget and treat our customers the way we want. We offer you competitive, up-front estimates and exceptional customer service. We work hard to meet your budget and won’t suggest any repair you don’t need. Give us a call and let owner Michael Shifflet and his crew of ASE-certified technicians care for you and your automotive maintenance and repair needs today.
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It’s fantastic to hear that your experience with us was so positive! We always aim to deliver dealership-level service without leaving you with a dealership-sized bill. We agree—supporting local businesses is important, and we appreciate you choosing to trust us with your car. Your kind words about our dedication and integrity mean the world to us. Here’s to keeping your ride running smoothly and at a cost that won’t make your wallet cry!
We appreciate you taking the time to share your experience. It's always nice to catch those pesky alignment issues before they turn your vehicle into a little circus act! We're glad we could help keep your ride straight and true. If you ever need us for anything else, just give a shout!
We appreciate your loyalty and are glad to hear that you can always count on us! From oil changes to axle replacements, we’re happy to tackle any challenge your vehicle throws our way. If your car ever decides to throw a curveball, you know we're here to catch it! Here's to many more miles together.
We’re absolutely buzzing to hear about your experience with us! ?? It's always a pleasure to assist anyone who’s a bit unsure about tackling automotive projects on their own—sometimes it’s better to leave it to the pros, right? ? We're glad we could make the installation process as smooth as possible while ensuring your ride is running like a dream! We truly appreciate your recommendation and look forward to taking care of any future automotive adventures you might have. #AutoServiceHeroes #CarCareMagic
Wow, Connie! 20 years is quite a marathon – and it sounds like you’ve found the ultimate pit stop with us! ? We’re delighted to hear that our team’s pleasant demeanor and attentive service have kept you rolling in all these years. Your loyalty is truly the fuel that keeps our engines running! ?? Here’s to many more miles together! #CustomerLove #AutoServicePros
Hey Russ! ? We're thrilled to hear that you appreciated our honest and straightforward evaluation of your BMW. It's always our goal to provide top-notch service without breaking the bank. We're glad we could help out, and we look forward to being your go-to auto repair shop in the future. Thanks for the shout-out! #HonestAutoService #CustomerSatisfaction
Dear Bob, We appreciate you taking the time to share your feedback with us. We're glad to hear that your vehicle was fixed, but we're sorry to learn about the challenges you experienced with our communication. We're continuously working to improve our processes, and your insights will definitely help us in this regard. Thank you for bringing this to our attention, and we hope to provide you with a smoother experience in the future. ?️? #CustomerFeedback #ImprovementJourney
Thanks for the fantastic feedback! ? We're thrilled to have been your go-to auto service for 14 years, and we're delighted to hear that you've been consistently satisfied with our work. Going the extra mile for our customers is just how we roll! ? We'll continue to provide top-notch service for many more years to come. #CustomerSatisfaction #14YearsAndCounting
Hey Robert! ? We're thrilled to hear that we could promptly diagnose and fix the starter issue for you. Thanks for choosing us to take care of your car—looking forward to helping out again in the future! #HappyCustomers #CarCare
We're delighted to hear that you had an excellent experience with us, Charmaine! Providing efficient service and ensuring our customers' convenience is always a top priority for us. It's fantastic to hear that your car is like new, and we appreciate your kind words about our customer service. We look forward to seeing you again for any future automotive needs!
Thank you for your kind words! We pride ourselves on providing stellar customer service, and we're thrilled to hear that it's been reflected in your experience. We appreciate your support and look forward to serving you again in the future.
We're thrilled to have been your go-to auto service for decades. It's great to hear that Jerry was able to assist you in diagnosing the issue with your car, and we're pleased that we could help you resolve the noise concern. Thank you for your continued trust in us, and we look forward to serving you again in the future.
We're thrilled to hear that you had a positive experience with us at Tom and Jerry's Auto Service! Providing excellent service at a fair price is at the heart of what we do. We always strive to be transparent and only recommend necessary repairs for your vehicle. Thank you for choosing us, and we look forward to serving you again in the future!
Dear Cayden, We're very sorry to hear about the experience you and your son had at our service center. It's definitely not the level of service we aim to provide. We truly appreciate your feedback and will address the communication issues you encountered with our team. We understand the frustration and inconvenience this has caused. Please accept our sincere apologies and know that we take your concerns seriously. We would welcome the opportunity to discuss this matter further and find a resolution. Feel free to reach out to us at your convenience. We value your business and hope to regain your trust in the future. Best regards.