Tommy’s Auto Service is a AAA Approved full-service auto repair and maintenance center dedicated to providing you with Carefree Car Ownership. Our staff of ASE Certified Technicians use high quality parts to care for your car and keep it running safely and dependably. Tommy’s Auto Service is a AAA Approved full-service auto repair and maintenance center dedicated to providing you with Carefree Car Ownership. Our staff of ASE Certified Technicians use high quality parts to care for your car and keep it running safely and dependably.
The power outlets, which are the round receptacles marked 12V or Power Outlet, both front and rear were checked and load tested with no faults found. When you came in and picked up the car and showed me the thing that was not working, that is the USB port, not a power outlet. While checking the power outlets I also did plug a phone into the front and rear USB ports and they were also working, would charge the phone. Turns out there is an intermittent problem with the front USB port which involves the cars audio system. We are sorry that your concern was not repaired but if we had known that it was the USB port you were referring to we would have recommended the dealer for repair. You were not charged for checking the power outlets. The charge was for road testing and inspecting the suspension for the noise complaint which is fair.