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Tony & Prem Service Station Inc.

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,103 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
3
Total ReScores
2.7
ReScore Average
94
Net Promoter Score ®

Business Details

Contact
(718) 465-9806

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
206-06 Jamaica Ave Queens Village, NY 11428-1543
Tony & Prem Service Station Inc.'s Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,103 Reviews)

DP
DAWN P.
Queens Village, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Professional Car Care
Great and quick service.
I needed a flat fixed and an oil change.
Took my car in asap and took care of my service expeditiously.
Tony R., owner from Tony & Prem Service Station Inc. responded on 02/23/2025 09:31 AM

We appreciate your feedback regarding the swift and efficient service you received at our facility. It is our commitment to address our customers' needs promptly, and we are pleased to hear that your flat tire and oil change were managed in an expeditious manner. Your support is valued, and we look forward to continuing to provide reliable service.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Woke up to a dead battery. Within 20 min. it was diagnosed and a new one was installed and i was on my way.
For more than 20 yrs Tony & Prem have done right by me and this repair was no different.
Tony R., owner from Tony & Prem Service Station Inc. responded on 02/14/2025 09:31 AM

It sounds like you’ve got a solid relationship with us that’s weathered the test of time—20 years is practically a lifetime in car years! We're glad to hear that your latest repair met your expectations. It’s our goal to keep you rolling smoothly on the road. If your vehicle ever needs a little TLC again, you know where to find us!


HK
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HENRY K.
Hempstead, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Excellent efficient service! Along with great hospitality
Extremely excellent service, also great hospitality! Work was preformed in a timely fashion.
Tony R., owner from Tony & Prem Service Station Inc. responded on 02/08/2025 09:31 AM

We appreciate your feedback and are delighted to hear that you enjoyed our service and hospitality. Keeping things timely is our secret superpower, and we're glad it made a difference for you. If you're ever in need of more excellent service, you know where to find us!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Oil Change
Absolutely Fantastic Experience
Tony R., owner from Tony & Prem Service Station Inc. responded on 02/08/2025 09:31 AM

We're glad to hear you had an absolutely fantastic experience with us! Our team works hard to provide top-notch service, and it's great to know that it had such a positive impact. If you have any favorite highlights to share, we'd love to hear about them. Your satisfaction definitely fuels our motivation, so here’s to more fantastic experiences ahead!


BO
BOND O.
Saint Albans, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
9
Quick and reliable service
The folk here aim to please. They are courteous, helpful and reliable
Tony R., owner from Tony & Prem Service Station Inc. responded on 01/15/2025 09:31 AM

We really appreciate your feedback! It sounds like our team has been on their best behavior, which is quite the achievement. We always aim to please and are glad to hear that you experienced our courteous and reliable service. It's customers like you that keep our engines running smoothly!


CS
CALVIN S.
Queens Village, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
9
Calvin Stuart
Great service when it comes to these guys. I would recommend them to anyone. Good service good quality good people
Tony R., owner from Tony & Prem Service Station Inc. responded on 01/05/2025 09:31 AM

We appreciate your feedback on our service! It sounds like we hit the jackpot on providing you with a stellar experience. We strive to keep our teamwork solid and our quality high, so it’s great to know that you felt that. Recommendations like yours mean the world to us!


EL
ELLIS L.
Hollis, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Them guys are always experience knowledgeable on their job always do good work
These guys are always on the job they always know what they're doing if you want to good mechanic take your car there
Tony R., owner from Tony & Prem Service Station Inc. responded on 01/02/2025 09:30 AM

We appreciate your glowing feedback! It sounds like our team has managed to strike the right balance between expert mechanics and reliable service. We pride ourselves on keeping our customers' cars happy and healthy. If only we could convince them to stop playing hide and seek with the tools. Thanks for choosing us for your car care needs!


Verified Customer
Saint Albans, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
10
Customer
Great and fast service
Tony R., owner from Tony & Prem Service Station Inc. responded on 12/30/2024 09:30 AM

We appreciate your feedback! It's fantastic to hear that you had a speedy experience with us. We aim to be swift enough to make a cheetah look like it's taking a leisurely stroll. Looking forward to serving you again!


RP
RASHEEDA P.
Queens Village, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
10
Car Service
Oil change was quick and efficient
Tony R., owner from Tony & Prem Service Station Inc. responded on 12/08/2024 09:31 AM

We're glad to hear that the oil change was quick and efficient! We're all about getting you back on the road faster than you can say "oil filter." Your time is valuable, and it's great to know we were able to help you out! If you need anything else, just give a shout.


Verified Customer
Cambria Heights, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/20/2024
verified customerVerified Customer
0
Bad Service
Overcharged service. Fall to place back pets on my car that was removed.
Tony R., owner from Tony & Prem Service Station Inc. responded on 11/21/2024 10:44 AM

We appreciate you taking the time to share your experience with us, even if it's not the one we all hope for. It sounds like we dropped the ball on both the service charge and putting everything back in its rightful place—definitely not the kind of service we aim to provide. If there's anything we can do to improve or rectify this, please feel free to reach out. We're committed to doing better and would love the opportunity to make this right.

Tony R., owner from Tony & Prem Service Station Inc. responded on 11/21/2024 10:53 AM

CUSTOMER TOW CAR TO SHOP BECAUSE CAR DOES NOT START .I CHECK THE CAR AND FOUND THE CAR BROKE THE TIMING BELT ,I CALL CUSTOMER AND GIVE HER A PRICE TO FIX .SHE AGREE AND TOLD ME TO FIX THE CAR .30 MINS LATER SHE CALL ME AND TOLD ME TO STOP FIXING THE CAR .I TOLD HER THAT I HAVE TO CHARGE YOU FOR MY DIAGNOSTIC .I TOLD HER $ 300.00 BECAUSE I SPEND 3 HOURS TO FIGURE THE PROBLEM.


CH
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CATHY H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
10
Red 2016 Jeep Cherokee
Always greeted with a pleasant smile from Tony. Quick efficient and doesn’t overcharge. Gets to the core of the problem and quotes you exactly that. Has never taken advantage of me being a woman. Thanks Tony!
Cathy ( Albany)
Tony R., owner from Tony & Prem Service Station Inc. responded on 11/15/2024 09:57 AM

It's fantastic to hear that Tony's smile and service have made such a positive impact on your experience! We believe in treating everyone fairly, and it's great to know that you feel well taken care of. Quick, efficient, and honest service is what we strive for — who wants to deal with any automotive drama anyway? Your kind feedback is a perfect boost to our day. Keep those wheels rolling!

Tony R., owner from Tony & Prem Service Station Inc. responded on 11/15/2024 09:57 AM

thank you


MM
MERLY M.
Queens Village, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
9
Excellent service
Excellent customer service, identified problems immediately
Tony R., owner from Tony & Prem Service Station Inc. responded on 11/01/2024 09:31 AM

We appreciate you taking the time to share your experience. It’s great to hear our team was able to spot those issues faster than a detective solving a mystery! We pride ourselves on providing top-notch service, and it sounds like we hit the mark. Your support means a lot to us!


MR
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2024
verified customerVerified Customer
10
Tony & Prem 1st Rate
As always, T&P got me in and out quickly, doing a great job at a fair price.
Tony R., owner from Tony & Prem Service Station Inc. responded on 09/18/2024 12:32 PM

We appreciate your feedback and are glad to know our speedy service and fair pricing hit the mark this time! We aim to make every visit as smooth as a well-tuned engine. If you ever have suggestions on how we can make things even better, we’re all ears. Safe travels ahead!


Verified Customer
Valley Stream, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/13/2024
verified customerVerified Customer
9
Toyota service
Tony always available
Tony R., owner from Tony & Prem Service Station Inc. responded on 09/15/2024 09:31 AM

We appreciate you taking the time to share your experience with us. It's great to hear that Tony is always there when you need assistance. We strive to keep our team ready to help and make your visit as smooth as possible. If there's anything we can do to turn that four-star rating into five stars next time, don't hesitate to let us know. Your feedback is always welcome!


Verified Customer
Valley Stream, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2024
verified customerVerified Customer
8
Tony always there for me even at the last minute
Tony always there for me when I needed him the most
Tony R., owner from Tony & Prem Service Station Inc. responded on 09/15/2024 09:31 AM

It's fantastic to hear that Tony has been your reliable pit stop! We pride ourselves on being the go-to place when you need a helping hand (or a tire change). It's great to know our team can make a difference. Here's to many more smooth rides ahead!

Service Coupons and Posts
We are deeply grateful for your loyalty over the past 20 years! Your continued trust in Tony & Prem Service Station Inc. inspires us to maintain excellence in our repairs. Thank you for being part of our family! 🚗✨ #CustomerAppreciation #AutoCare
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Thank you for the fantastic review! 🌟 We strive to leave every customer with a smile and their vehicle in tip-top shape. If only our coffee could get that kind of rating too! ☕️ 🚗 #TonyAndPremService #HappyCustomers
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We're thrilled to be your go-to for top-notch service! ? Our team loves delivering courteous and reliable help—it's only fair to treat our customers like family! Swing by anytime, we aim to please! ?? #CustomerAppreciation #ServiceWithASmile
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Thanks for the awesome review! ?✨ We're thrilled to know our team made your experience great. Good vibes and quality service are our specialty! Come back anytime—your car will thank you! ? #CustomerAppreciation #AutoExperts
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We're thrilled to hear you think we're the "car whisperers!" ?? Thanks for trusting us with your ride. We'll keep bringing our A-game, so your vehicle stays in tip-top shape! See you next time! #TonyAndPrem #AutoExperts
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Thanks for the fantastic feedback! ?? Quick and efficient oil changes are our specialty—we promise to keep your engine running smoother than your favorite playlist! ? #TonyAndPrem #AutoCareExperts
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Big thanks to our amazing customers for the kind words! ? Tony's dedicated to ensuring every visit is a smooth ride—no overcharges, just honest service! ?? We appreciate your trust! #CustomerAppreciation #HonestService
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We're not just grease monkeys; we're problem-solvers! ?️ So glad our team could quickly identify the issues for you. Thanks for trusting us with your ride! ?? #TonyAndPrem #CustomerServiceGoals
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We're thrilled to hear you had a speedy pit stop with us! ?️? Quick service and fair prices are our fuel! Thanks for trusting us with your ride! ?? #TonyAndPrem #AutoCareExcellence
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Thank you for being part of our family for 25 years! ?✨ We're thrilled to hear you love our fast and affordable service. Here’s to many more years of keeping your wheels turning! ?️? #TonyAndPrem #CustomerAppreciation
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We're thrilled to hear you think our mechanics are great! ?✨ They really know how to keep things running smoothly—like a well-oiled machine! Thank you for the awesome feedback! #TonyAndPrem #AutoRepairMagic
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We’re thrilled to hear about your speedy experience! ? Tony might just be the superhero of service stations—cape or no cape! ?‍♂️ Thanks for trusting us with your vehicle. We aim to keep you zooming on the road! #CarCare #TonyAndPremServiceStation
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Thanks for the great review! We're thrilled to hear you enjoyed our friendly and speedy service. We promise to keep your car running like a dream and your smile shining bright! ??✨ #FastAndFriendly #TonyAndPremService
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Thanks for the fantastic review! We're all about fast fixes and smiles around here—like a breath of fresh air from a newly fixed A/C! ?? Your support means the world! #TonyAndPrem #ServiceWithASmile
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Thanks so much for the ⭐⭐⭐⭐⭐ review! ??️ We're delighted to provide professional and honest car care. We'll be sure to pass on your thanks to Trevor! #HonestMechanic #ProfessionalService
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Hey there, Diane! ? Thank you for the kind words. We are dedicated to offering top-notch customer service. We are glad to hear that Tony was able to accommodate your schedule. Your trust means the world to us! #CustomerSatisfaction #TopNotchService
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? Thanks for the stellar review, Richi! We're thrilled to hear that we've been your go-to for quick and reasonable repairs. We appreciate your trust in our service! ? #CustomerAppreciation #AutoRepair
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Thanks for the shout-out! ?✨ We're thrilled to hear we're keeping your car in top shape. Trevor sends his regards! #CustomerAppreciation #PeakPerformance
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Thanks for the 5-star review, Sheik! ? We're glad you found our services professional. We're always here to keep your car running smoothly! ?? #HappyCustomers #ProfessionalService
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? Thank you for the fantastic 5-star review! We're thrilled to hear you had an excellent experience with us. We appreciate your support and look forward to seeing you again soon! ?? #CustomerAppreciation #5StarReview
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Thanks for the 5-star review! We're thrilled you had a great experience at our service station. ? We look forward to serving you again soon! #CustomerAppreciation #TopService
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Thanks for the shout-out! We're thrilled to hear you're happy with our service. ? We'll be here for all your auto needs! #CustomerSatisfaction #FiveStarService
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Thanks for the 5-star review, Anthony! We believe in delivering quality service, even if we may make your wallet a little lighter. ?⭐ We're grateful for your support! #TopNotchService #HappyCustomers
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Thanks for the stellar review! ? Our team is thrilled to hear your kind words. We're here to keep you and your car happy! ? #CustomerAppreciation #AutoService
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Thank you for your kind words! ? We're thrilled to have been taking care of your family's cars for so many years. Our team is dedicated to delivering top-notch service with a smile. Your support means the world to us! #CustomerSatisfaction #AutoRepair
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Thanks for the 5-star review, Grace! ? We're thrilled to hear you had a great experience at our service station. Your support keeps our engines running! ?⛽ #HappyCustomers #AutoCare
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Thanks for the shoutout! ? We're thrilled to have kept your wheels spinning for nearly 20 years! Here's to many more rides together. ? #CustomerAppreciation #LoyalCustomers
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Thanks for the love, Davette! We’re delighted to have put that mystery to bed for you. ?️‍♀️ We appreciate your loyalty and look forward to keeping your car in tip-top shape. #HappyCustomer #AutoRepair
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We're thrilled to hear that! ?? We're always here to keep your wheels spinning smoothly. Thank you for the 5-star love! #HappyCustomers #TonyAndPremServiceStation
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? Thank you for the stellar review! We're glad to know you are happy with our service. Your satisfaction is our top priority! See you at the pumps soon! ?⛽ #CustomerSatisfaction #FiveStarService
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Thanks for the 5-star review! ? We're thrilled to hear you had an excellent experience with us. Your satisfaction drives us to keep delivering top-notch service! #CustomerSatisfaction #TopService
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Thanks for the ⭐⭐⭐⭐⭐ review, Robert! We're thrilled to hear that you're happy with our service. Speed, efficiency, and fair prices are our specialties. We've got your back, always! ?? #HappyCustomers #TopNotchService
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Hey there! ? We're thrilled to hear that we could resolve your issue quickly and professionally! Thanks for the 5-star review! We're always here to keep you rolling smoothly. #CustomerSatisfaction #AutoRepair
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We're thrilled to have 'oiled' your day with our quick service! Thanks for choosing Tony & Prem Service Station Inc. for your oil change needs. ??️ #HappyCustomer #OilChangeVibes
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Thanks for the 5-star review, Ria! ? We're delighted to hear that you're happy with our service for your Honda CRV. We appreciate the trust you've placed in us. #CustomerSatisfaction #AutoCare
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Thank you for the awesome review, Tevin! ? We're thrilled to be dubbed the 'best mechanic on the block'! Our team is flattered and motivated to keep delivering top-notch service. ?? #BestMechanic #Grateful
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Thanks for being a part of our auto family for 3 years! We're glad you appreciate our service. Looking forward to continuing to fuel your car needs ⛽? #CustomerAppreciation #FiveStarService
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Thanks for your support! We'll always keep your wheels spinning smoothly ?? We appreciate your loyalty and can't wait to continue providing top-notch service! #CustomerAppreciation #TopNotchService
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????? Thank you for choosing us for your first visit! We are thrilled to hear you had an excellent experience. Looking forward to having you back! #TonyAndPremServiceStation #QueensVillage ??️
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We appreciate your kind words and support! ?? Thank you for taking the time to leave us a 5-star review, it means a lot to us! ? #CustomerAppreciation #Grateful #QueensVillage
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? Thank you for the amazing 5-star review! We appreciate your kind words about our practical diagnosis and professional service. ?? Your satisfaction is our top priority! #CustomerAppreciation #ProfessionalService #HappyCustomers #QueensVillage
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Thank you for the ⭐⭐⭐⭐⭐ review! ? We're glad we could quickly diagnose and fix your car issue at a fair price. We're always here to do right by you! ? #CustomerSatisfaction #AutoRepair #QueensVillage
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????? Thank you for being a loyal customer for 25 years! ? We appreciate your kind words and trust in our service. ?? We're honored to be considered your friends! ? #CustomerAppreciation #BestMechanics #FairPrices
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Thank you for the ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you appreciated our fast and efficient service! ?? Your support means the world to us! ? #CustomerSatisfaction #AutoRepair #QueensVillage
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Thanks for the kind words, Tevin! ? We're glad you had a great experience at Tony & Prem Service Station Inc. in Queens Village. #QueensVillage #HappyCustomer #CustomerSatisfaction
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Thanks for the kind words, Victor! ? We're glad you found us and that you had a great experience. #HonestAutoShop #QueensVillage ?
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Thanks for the great review, Santos! ? We're so glad you've been coming to us for years! #oilchange #QueensVillage #TonyandPremServiceStationInc ?
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Thanks for the great review, Nella! ? We're glad you had a great experience at Tony & Prem Service Station Inc. in Queens Village. #QueensVillage #CustomerSatisfaction #HappyCustomers
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We're sorry to hear about your experience. We strive to provide excellent service and value to our customers. #QueensVillage #CustomerService ???
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?? #QueensVillage shop always does a ? job on my car. ? #QueensVillage
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Thank you for the great review, Mr./Ms.! ? We're so glad you had a great experience at Tony & Prem Service Station Inc.! #CustomerSatisfaction #QueensVillage
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Thanks for the kind words, Debra! ? We're glad you trust us to keep your car running smoothly. #QueensVillage #CustomerService #Trustworthy
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Thanks Dean! ? We're so glad you had a great experience at Tony & Prem Service Station Inc.! #QueensVillage #ExcellentService #CustomerSatisfaction ???
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???#QueensVillage
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Thanks for the kind words, W! We're so glad you had a great experience at Tony & Prem Service Station Inc. ? #QueensVillage #CustomerSatisfaction #ServiceStation
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??? #QueensVillage #AutoRepair #OilChange
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Thanks for the kind words, Lelia! ? We're so glad you had a great experience with us. #QueensVillage #TonyAndPremServiceStationInc #CustomerSatisfaction ?
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?" ? #QueensVillage #QualityService #Trustworthy
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Thanks for the great review, Dave! ? We're glad we could help you with your car troubles! #TonyAndPremServiceStationInc #QueensVillage
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??? #QueensVillage
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Thanks for the great review, Katima! ? We're glad to hear your AC is working and you didn't have to break the bank. #TonyandPremServiceStationInc #QueensVillage
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?#QueensVillage #AutoRepair #Reliable #Fast #Friendly ?⚙️?
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????? #QueensVillage #ExcellentService
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Thanks for the great review, Diane! ? We're glad to hear that we quickly diagnosed what needed to be done for repairs. #TonyAndPremServiceStationInc #QueensVillage
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Thanks for the great review, Mr./Ms.! ?We're glad you had an excellent experience at Tony & Prem Service Station Inc.! ?#Lexus #QueensVillage
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Thanks for the kind words, P. Clarke! ? We're glad you appreciate our great service and prices. ? #QueensVillage #TonyAndPremServiceStationInc #CustomerSatisfaction
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