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Tony's Automotive Repair

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(189 Reviews)
-60
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Score Details

5 stars
86%
4 stars
8%
3 stars
<1%
2 stars
1%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-60
Net Promoter Score ®

Business Details

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(817) 656-2373
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Central Time (Us & Canada)
5708 Hightower Drive Watauga, TX 76148
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Tony's Automotive Repair's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(189 Reviews)
Write a Review
Recent Reviews
KS
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Kathy S.
Fort Worth, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/26/2022
0
Don't let them work on car
Don't let them work on your car.They mess my car it's all about money to them rip off
RT
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ROBERT T.
Fort Worth, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/26/2022
0
Mess up my car
I take 1990 charge 900.00for tune up.Now the check engine light on and want fix it they cause it.Want to charge another 125.00 to look at what they mess up.I am now going to owners. Don't take car they over charge and now the check engine on.Not happy
TM
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Trevena M.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2022
10
Excellent shop
I definitely will come back to Tony’s. My engine light came on this morning. Jessie was wonderful and went they my car with a fine tooth comb and found several things my normal mechanic missed. Like a fan motor was disconnected ??‍♀️. Tony’s will be my go to shop from now on. Excellent service . Thank you soo much Jessie for doing such a great job !!
SC
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Skip C.
Keller, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/21/2022
0
Not a Loyal Customer Anymore
I have been going to Tony’s for about 15-20 years. Over that time, they have serviced my last two trucks, my jeep, and my wife’s car. I have new 22 car that is 2 weeks old that needed an inspection for registration.
Today, they would not inspect my vehicle because of window tinting. The issue was with the windshield. I had a UV clear tint put over the windshield and that was in compliance with texas state code. The service agent said it was not within code. I mentioned that because it was UV clear protection and not an actual tint that it was within code it was considered legal. The gentleman asked for my receipt. I had to call my tint place to get an invoice with the description emailed to me. They sent it to me and I took back to Tony’s. The guy then asked for documentation of the texas code. Which they were arguing that they already knew. So I showed them the document of the texas state code where it shows that what I had done was in code and in compliance. He said ok then he asked me how dark my side driver and passenger windows are. I told him 20% he said those were out of compliance and code. However 25 is the legal code there is 5% leeway given and most tint places will do 20. I finally left and found a place 5 min from my house. Much cleaner and the customer service was incredible. They had me in and out in less than 10 min. No questions asked. I even asked bout the windshield and they said it was within code and compliance. I asked about the side windows and they said 20% was in code as well. All perfectly within the legal limits.
Sad to say, Tony’s lost a very loyal customer of 15-20 years today.
SB
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Scott B.
North Richland Hills, TX
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/10/2021
3
Not very Happy
Not very happy with the service, recieved an email for a $20.00 dollar oil change to celebrate their 20th anniversary . When I went to pay, the clerk told me it would be $40.00. I explained about the coupon and was told it is a third party oil not the castrol conventional oil they put in. He gave me $5 dollars off. I have my reciept which says they checked the air in my tires and air filter neither were ever checked. I shouldn't have to check it if it is included in the service. I have always liked coming here for the service and the free carwash. Never asked for any freebies. I wish the kids who were working there would have acted liked they cared. Anyway, I might be back I have not decided. I should not have to ask them to check the air in the tires. If they don't do the small things what else do they skip out on because they're on their phones. Been bringing my three vehicles there for years. Might have to reconsider.
KA
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Kevin A.
North Richland Hills, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/28/2021
TURNED AWAY 35 MINUTES BEFORE CLOSING TIME
Before going, I checked their website to see what time they closed they closed. Their closing time was posted as 6:00 p.m.. We we went by there right around 5:30 p.m. on July 27th 2021. They were already closed. Today I called to verify the closing time. The man that answered said they close at 6 pm, but they had closed early the day before due to a scheduled meeting. Today we got there at 5:23 p.m. and we're turned away. The guy working there said there were only 2 people working and they wouldn't be able to have my car finished by 6 pm and that he stops working at 6 pm. That is what he repeated more than once as we confirmed that he wanted us to go somewhere else.
Not Recommended
SP
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Stephanie P.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2020
Never an issue...always honest
I have been taking my CTS and Infiniti to Tony's for a long time. The guys are great. I am especially fond of "the bearded one" as I call him (his actual name is Jessie). They have always taken good care of me. From Inspections, to oil changes, to batteries, to brakes, to leaks, to squeaks I can't identify...they can do it and their rates are not near what the dealership costs me. Always treated me right even if I had an issue. Those things are what matters to me.
Recommended
RC
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RANDY C.
North Richland Hills, TX
Dodge Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/02/2020
verified customerVerified Customer
From the oil change to the front end repair was top notch Darren your newest mechanic is the best I have come across he deserves all the recognition possible cause of him I will definitely be back hopefully along with other customers
Top notch customer service
Recommended
Tony D., Owner from Tony's Automotive Repair responded on 05/04/2020 09:35 AM

Thanks so much, Randy, for this great review.  We value our customers and love it when they come away completely satisfied!  Please let us know if we can help you out in the future.  We are here for you.

SW
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SUSAN W.
Fort Worth, TX
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020
verified customerVerified Customer
Tony's Automotive
Jesse and crew are knowledgeable and polite. I get all my repair needs done at Tony's.
Recommended
Tony D., Owner from Tony's Automotive Repair responded on 04/23/2020 10:22 AM

Thanks so much, Susan, for trusting us with your business.  We appreciate the good review!  Please let us know if we can help you out in the future.

SB
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SUSAN B.
Keller, TX
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2020
verified customerVerified Customer
Fast and Friendly
I stopped in for some general repairs after a few people recommended Tony's. I had my brakes done, alignment, and an oil change. Done by the end of the day and it was a lot cheaper than I expected!
Recommended
Tony D., Owner from Tony's Automotive Repair responded on 04/20/2020 08:55 AM

We really appreciate the kind words, Susan.  Customer satisfaction is important to us, so it's good to hear we were able to help you out.  Please let us know if we can help you out anyway in the future.

Tony D., Owner from Tony's Automotive Repair responded on 04/23/2020 10:21 AM

We're so glad we could exceed your expectations!  Thanks so much for the great review.  Please let us know if we can help you out in the future.

GS
Gregg S.
Fort Worth, TX
Scion FR-S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2020
verified customerVerified Customer
Category: Service
Gregg said the staff at the business was very fast, very informative and the technicians know what they're doing.
Recommended
Tony D., Owner from Tony's Automotive Repair responded on 04/20/2020 08:53 AM

Thanks so much, Gregg, for the great review!  We appreciate your business.  Please let us know if we can help you out in the future.

MM
Malaki M.
Fort Worth, TX
Toyota Sequoia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020
verified customerVerified Customer
Category: Service
Malaki said that the place's manager Jesse was the best.
Recommended
Tony D., Owner from Tony's Automotive Repair responded on 04/07/2020 09:54 AM

Thank you so much for the great review!  We are glad we could help you out.  Please let us know if there's anything in the future we can do for you.

AS
Andrew S.
Fort Worth, TX
Kia Spectra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/24/2020
verified customerVerified Customer
Category: Service
Andrew said this business had good customer service, he has never had a problem with them.
Recommended
Tony D., Owner from Tony's Automotive Repair responded on 03/28/2020 01:27 PM

Thanks, Andrew.  We're glad we could help you out when you needed it.

KD
Kara D.
Texas
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
verified customerVerified Customer
Category: Service
Kara said the service and everything else is good.
Recommended
Tony D., Owner from Tony's Automotive Repair responded on 03/20/2020 11:00 AM

Thanks, Karen, for the great review!  Please let us know if we can help you out in anyway in the future.

GH
Gary H.
Texas
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2020
verified customerVerified Customer
Category: Service
Gary said the business has good service.
Recommended
Tony D., Owner from Tony's Automotive Repair responded on 03/18/2020 10:53 AM

We appreciate the 5 star review, Gary.  Please let us know if we can help you out in the future.  We are here for you.

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