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Top Performance Automotive Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,005 Reviews)
84
Write a Review
Schedule Appointment

Score Details

5 stars
85%
4 stars
9%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
Original Review
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
9
Total ReScores™
3.7
ReScore™ Average
84
Net Promoter Score ®

Business Details

About

Top Performance Automotive Inc is conveniently located in Vancouver, WA. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Top Performance Automotive Inc is conveniently located in Vancouver, WA. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(360) 833-2281
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
2119 SE 192nd Avenue Camas, WA 98607
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Top Performance Automotive Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,005 Reviews)
Write a Review
Recent Reviews
KL
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Kevin & Cindy L.
Camas, WA
Kia Rio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Service
Thanks for the speedy service and repair
JC
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Jim C.
Washougal, WA
Toyota GR86
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Alignment
I wanted to have the alignment checked after I had installed some aftermarket parts. It wasn't pulling but I'm glad I had it checked as it was off a little bit.
JB
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Jennifer & Josh B.
Camas, WA
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Got right in , beat dealership price, great customer service!
Brought my daughters car without calling. They got me right in to help me. Great customer services. They even beat Acura of Portland service prices they quoted me. I will be returning!!!
MD
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Michelle D.
Camas, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/27/2025
0
Bad customer service dishonest shop
I took my 2019 ford flex car in because I was having intermittent starting problems. My car had 73,000 miles on it. They replaced my starter , I picked it up and the same day it wouldn’t start again. I called Devra who was the person I was working with and let her know it wouldn’t start again and now there was a check engine light on. The new starter was 900.00. I was told to bring it back on Monday since they are closed on weekends. It was Friday afternoon when the problem re occured. I Took it back after the weekend and they replaced a new part, I asked them to put my old starter back in because paying 900.00 for a part that didn’t need to be fixed seemed crazy. They claimed they didn’t have the old part after less then 8 hours of it being replaced but were insisting that it was bad but the same problem is happening. They kept saying if they kept the old starter they would of charged me a core, I asked if they ever gave that option to me and they kept trying to talk about the core and I again asked if they gave me that option, finally they admitted and said No but then said it wasn’t really an option. They claimed that now my crank shaft position sensor was bad and there was two problems going on at the same time so I paid to have that part replaced .At one point in my conversation they wanted to “assure” me that the starter was bad. After replacing the starter and the crank shaft position sensor guess what the car still did not start when picking it up .It still is only starting intermittently. This time we left the car there so we would not incur a tow bill this time. We then went to the shop first thing in morning to discuss with the shop foreman, he tried to start the car and the car wouldn’t start on the first few attempts . We left the car and inquired if maybe it was just the relay and he said absolutely not. After driving by the shop several times that day the car was in the parking lot same spot we left it, towards the end of the day I called and they said the car started each time they went out there, they needed it to not start to diagnose what was wrong even tho the foreman did that first thing in the morning , seems really shady that they already know it’s not working and how are they supposed to diagnose anything sitting in the parking lot. They are giving me the run around won’t refund me or give me my old parts so I could get a second opinion they charged me diagnostic fees part fees labor fees as well and what they are doing is not fixing my car . The shop Forman claimed my car was not doing the same thing as when I first brought it in, he kept saying this to me when I asked for my old starter to be put back in , he wasn’t listening to me and bullying me so I asked to just speak to Tony who is the owner. He also refused to let me talk to the owner, very unprofessional he said Tony the owner did not want to talk to me and that I had two choices 1.) leave the car there and 2.)come pick it up and that it was my choice but that’s all I would get. I did tell them I would come get my car and would tell people that the owner will not talk to them if they had a problem and he then stated to me if I came to the shop they would have me arrested. I later spoke again to Devra who agreed to let me pay over the phone and leave my keys in the car for me to pick up because I was really shaken by how I was being treated , she seemed compassionate to that but if I owned a business I for sure as the owner would take the time to talk to someone that has paid over 1500 for repairs that didn’t work. Also that final day they replaced another part (the relay) still same problem, the next morning when trying to start my car. This time I did NOT take it back to them and had to go somewhere else. I find it completely crazy to start out with the most expensive part first and then not even keep that part overnight to make sure I wasn’t having the same problem , Top performance is the reason why shops get such a bad reputation of being dishonest. I did file a complaint with the BBB and I received this morning an email from them that Top Performance has yet to respond to the complaint. I never write reviews and surely have never reported anything to the BBB but felt this was appropriate to do because at first I was thinking maybe the owner has no idea this was happening but his lack of responding to the BBB proves he does not care about his customers if something goes wrong. Nobody has reached out to me from the shop to see if my car was fixed either. This is a long review and if I can hope for one thing is that someone takes the time to read it and saves themself from the frustration of what I have gone through
RB
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Rick & Melissa B.
Washougal, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Replaced dashboard cluster
They did the job quicker and cheaper than they quoted. That’s great customer treatment. The only thing they could have improved on is changing a burnt out dome light. But, I can get that done when I come back for an oil change.
CH
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Cody & Melanie H.
Vancouver, WA
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Solved the problem
Devra was very helpful, and my vehicle now runs like new. Pricing was as expected, and they worked with my extended warranty. Repair took one day longer than predicted, but the job was done right. Clean shop run by pros.
Verified Customer
Camas, WA
Mazda CX-5
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/23/2025
verified customerVerified Customer
9
Thank you for being there
Devra, was a big help. She listen to me talked about my car problem and schedule me right away. The team of mechanic found the issue and repairs were done. It's so good to know my car is safe to drive.
KK
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Ken K.
Washougal, WA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Decades of competent service from this shop
We’ve used this business for over two decades. We first had Tony work on our car when he started out of his own rural home. They’ve always done a good job.
TS
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Tracey S.
Washougal, WA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Fast & Honest
The guys and gals at the front are always up front about services due on my vehicles. They don't try and up sale you like others due they just let you know what needs to be serviced under the mileage. That is the main reason all my vehicles are serviced at Top Performance. I always used the fast service garages but since I retired, I found out Top Performance was just as fast if you schedule in advance and their prices are better.
PS
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Phil S.
Camas, WA
Ram 1500 Classic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
9
Standard oul change.
Always friendly staff. Quick tun around.
Verified Customer
Camas, WA
Acura RLX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
9
SERVICE REVIEW
This is where I take both our vehicles for service. So far, so good.
RB
Robert B.
Vancouver, WA
Honda Accord Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
Category: Service
Robert said they did a good job.
Recommended
JM
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Joanne M.
Vancouver, WA
Acura RL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Top Performance Rocks!!!
Recently I called concerned about what I considered an emergency situation and they made time for me immediately to solve my problem. I can count on the folks at Top Performance!! The problem was resolved quickly and efficiently; how wonderful to have mechanics who I trust and are so knowledgeable!!!
RS
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Ray & Donna S.
Vancouver, WA
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Best automotive repair shop in east vancouver
Got an oil change and 4 wheel alignment done quickly, only place I go for auto maintenance
DN
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David N.
Washougal, WA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Courteous and always a job well done
They always suggest items I need done to my car but never force them on me. Will always what they are doing and very friendly
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