Business Solutions
English Español
SureCritic / Topline Automobile Inc.
business image

Topline Automobile Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(194 Reviews)
89
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
4%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

Categories
Contact
(650) 558-8999
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
823 N San Mateo Dr. San Mateo, CA 94401
Get Directions
Topline Automobile Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(194 Reviews)
Write a Review
Recent Reviews
MZ
gravatar
MOHAMADREZA Z.
San Mateo, CA
BMW 4 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Good customer care
Zim took care of my car’s problems well . He personally made sure that I was taken care of . Highly recommended this place .
JC
gravatar
JAMES C.
Burlingame, CA
Mercedes-Benz CLA-Class
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/11/2024
verified customerVerified Customer
0
Stay away this place
Dropped the car for software update, took 2 weeks without any info on what’s wrong w car, no estimates nor date of completion. Ended up 1.5k for whatever… taking the car to dealership!!
AA
gravatar
ANNIE A.
Burlingame, CA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2024
verified customerVerified Customer
10
From Whoops to WOW!
Outstanding service. I am beyond impressed.
GS
Gary S.
Livermore, CA
Lexus GX 470
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2023
verified customerVerified Customer
Category: Service
Gary said that he is a long term customer of over 10 years and they did a stellar job.
Recommended
RL
gravatar
RON L.
Burlingame, CA
BMW M2
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2023
verified customerVerified Customer
10
Best shop in San Mateo county
Zim and his staff are the best! Highly skilled people in the shop.
Verified Customer
San Mateo, CA
Audi SQ5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2023
verified customerVerified Customer
10
Car Body Work/Tire
I can’t say enough great words about Top Line, Zim and his staff of amazing people. Simply put - this is the best place EVER to take your car for work. Not only did they do an awesome job of taking scratches out of my back bumper, they got my car over to Wheel Works, as I needed a new tire. I rarely take time to write reviews - but couldn’t pass on spreading the word about Top Line.
SW
Steven W.
San Mateo, CA
Mercedes-Benz GLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2023
verified customerVerified Customer
Category: Service
Steven said they are always the best, he has been using them for years and they are always impressive.
Recommended
ML
gravatar
MARIA L.
San Bruno, CA
Porsche 911
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2023
verified customerVerified Customer
10
Review of Topline
Been coming to Topline for more that 20 years now and have always had an excellent experience from car purchase to their service dept, top notch mechanics. The service manager Thomas is very pleasant and accommodating to customers making sure that customers are happy and satisfied.
ET
gravatar
EDDIE T.
Redwood City, CA
Audi A4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2023
verified customerVerified Customer
10
Outstanding Customer Service
Tim, is by far the best staff member who will definitely take care of you he's a mechanic by trade so you are going to get the truth from him. I had my car in for an oil leak which thank God under extended by my warranty, but however there was some things that needed to be done extra of course my first thought was wow here we go. But Tim just took over and ressured me that it was needed then I knew I could trust him. Thank you to all the staff Zim, Mechanics and thank you Tim.
Verified Customer
Burlingame, CA
Audi SQ5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2023
verified customerVerified Customer
10
Great service!
Only shop to bring your car for service.
Verified Customer
San Mateo, CA
Mitsubishi Outlander Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2023
verified customerVerified Customer
10
Your staff (Tim) did a great job. He's polite and courteous.
The car looked very nice, clean. Topline did a good job on checking what needed attention, and repaired them, and explained to me everything after the job was completed.
DD
gravatar
DENNIS D.
Burlingame, CA
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2023
verified customerVerified Customer
10
2004 Mazda
Got the info that I needed plus good suggestions from service manager.
PC
gravatar
PAULINO C.
Pacifica, CA
Mercedes-Benz CLK-Class
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/22/2023
verified customerVerified Customer
8
Change oil and other services
Good shop but on the expensive side…..good for most European car maintenance and service more on expensive side
RG
gravatar
RICHARD G.
Hillsborough, CA
BMW M6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2023
verified customerVerified Customer
10
Great service !
Great to work with
LL
Lito L.
Redwood City, CA
BMW M3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2022
verified customerVerified Customer
Category: Service
Lito said they tried their best and did a good job but it cost him $10,000 total. The business charged him for labor on swapping the steering wheel, when the first time they did it, the horn did not work, so when he took it back to get fixed, they charged him again. He said the owner and mechanic are very good, nice guys.
Recommended
Displaying Review 1 - 15 of 194 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.