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Total Mini & BMW Services

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(575 Reviews)
75
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
75
Net Promoter Score ®

Business Details

About

Welcome to Total Mini & BMW Services, specializing in MINI and BMW repairs, diagnostics and accessory installation in the heart of North Charleston, SC! Welcome to Total Mini & BMW Services, specializing in MINI and BMW repairs, diagnostics and accessory installation in the heart of North Charleston, SC!

Categories
Auto Repair, European Auto Repair, Oil Change
Contact
(843) 552-5550

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3320 Biedler St Unit D North Charleston, SC 29418-
Total Mini & BMW Services' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(575 Reviews)

JH
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John H.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2021
verified customerVerified Customer
10
M5 well taken care of
Great communication as to what the car needed, work done right and the beast (M5) is running great!

CC
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Clayton C.
Ladson, SC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/08/2021
verified customerVerified Customer
10
Great
Great

TP
Theresa P.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2021
verified customerVerified Customer
Category: Service
Theresa said the business has good customer service.
Recommended

TR
Theresa R.
Summerville, SC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/29/2021
verified customerVerified Customer
Category: Service
Theresa said they are professional and knowledgeable they get it done in a timely manner, the communication is not the best.
Recommended

DO
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Dennis O.
Aynor, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2021
verified customerVerified Customer
10
Excellent work. Below estimate for major job. High detail to cleanliness.
I needed to have the control arm bushings, power steering hoses and crank position sensor seal replaced on my 2006 Cooper S. The whole front subframe has to be removed and the cost was reduced due to overlapping labor on the whole job. Austin pressure washed the subframe after he removed it, did the work then pressure washed it again. That is outstanding in my book. I like Total Mini because there are no surprises. Trey tells you straight up what the work involves and what it will cost. Oh, there was a surprise on this job - it came in under the estimate so I am happy.

MM
Maureen M.
Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2021
verified customerVerified Customer
Category: Service
Maureen said theyre great.
Recommended

JS
Joshua S.
Ladson, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2021
verified customerVerified Customer
Category: Service
Joshua said they always take care of him.
Recommended

RB
Robert B.
Goose Creek, SC
BMW 740Li
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2021
verified customerVerified Customer
Category: Service
Robert said they do good work.
Recommended

AV
Austin V.
Summerville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2021
verified customerVerified Customer
Category: Service
Austin said they were really nice and took care of him.
Recommended

CV
Christina V.
Goose Creek, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2021
verified customerVerified Customer
Category: Service
Christina said her experience with Trey was great. Christina said the business's employees provide great service while displaying wonderful customer service.
Recommended

AH
Ardecia H.
South Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
verified customerVerified Customer
Category: Service
Ardecia said they have good customer service they treated her with respect, they took care of her.
Recommended

JE
Jamie E.
Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
verified customerVerified Customer
Category: Service
Jamie said Total Mini and BMW Services exceed her expectations and they are very courteous.
Recommended

JH
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Justin H.
Ladson, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2021
verified customerVerified Customer
10
Service
Fantasic service experience

JL
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Joe L.
Summerville, SC
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/30/2021
verified customerVerified Customer
4
Three days passed without providing a firm diagnosis.
In the 5-6 years that I have had my BMW serviced by Total Mini this is the first time that I am giving a preliminary diagnosis and three full days pass by with no communication about the actual diagnosis until I make two calls demanding a call back within a given time period otherwise I would pickup my car and take it to a more customer focused company. It was rather disconcerting to not even get an interim report during that three day period.

FP
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Frank P.
Summerville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2021
verified customerVerified Customer
10
Always honest and knowledgeable
Always honest and knowledgeable
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