business image

Total Performance

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(85 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

The history of our shop starts 30 years ago. We loved cars and we knew how to fix them, so we took our skills on the road to start helping others. Traveling all over Tacoma, Washington, we provided mobile automotive services to those who needed them. Today, we operate out of a large, state-of-the-art facility just off of I-5 near Tacoma The history of our shop starts 30 years ago. We loved cars and we knew how to fix them, so we took our skills on the road to start helping others. Traveling all over Tacoma, Washington, we provided mobile automotive services to those who needed them. Today, we operate out of a large, state-of-the-art facility just off of I-5 near Tacoma Cemetery. We remain dedicated to helping our community of drivers, providing the automotive expertise they need to maintain healthy vehicles! ...more

Categories
Auto Repair, Diesel Services, Oil Change
Contact
(253) 544-5775

Business Hours

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
5635 S Tacoma Way Suite A Tacoma, WA 98409
Total Performance's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(85 Reviews)

DP
gravatar
DAN P.
Steilacoom, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Expertly Keep my older truck in top working order.
With same technical expertise these men use to design their own top performing drag engine - they use in keeping my older truck in top performance condition.

DP
gravatar
DAN P.
Steilacoom, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Fantastic workmanship & personal attention.
Went beyond expectations to expedite service on my truck to help me with a time sensitive need. The work they provided has it operating at peak performance. For 17 years I have been able to depend upon the honesty and excellent workmanship of this team. With confidence I recommend Total Performance to my friends.

CM
Craig M.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2016
verified customerVerified Customer
Category: Service
Craig said this business provided excellent customer service and the repairs were quick. Overall, he was satisfied with his experience.
Recommended

GN
Galen N.
Washington
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2016
verified customerVerified Customer
Category: Service
Galen said the employees of this business were very helpful.
Recommended

BB
Brian B.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2016
verified customerVerified Customer
Category: Service
Brian said the mechanics, John and Shane, do great work. They are very knowledgeable and he trusts them.
Recommended

KB
Keisha B.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2016
verified customerVerified Customer
Category: Service
Keisha said this business was very helpful. They were very good at making sure everything was taken care of and at letting her know what was going on.
Recommended

PD
Paul D.
Tacoma, WA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2016
verified customerVerified Customer
Category: Service
Paul said they are great and handle everything well.
Recommended

VC
gravatar
VINCENT C.
Tacoma, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/16/2016
verified customerVerified Customer
They seem honest about work that needs repairs on my vehicle
I understand that repairing a vehicle is not cheap the prices is just a bit above higher then expected, but otherwise this shop does a great job repairing my vehicle.
Recommended

DL
Dj L.
Tacoma, WA
GMC Rally
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2016
verified customerVerified Customer
Category: Service
DJ said they took care of her vehicle quickly for a fair price.
Recommended

LH
Landon H.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2016
verified customerVerified Customer
Category: Service
Landon said the business did a great job.
Recommended

JK
Jessie K.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2016
verified customerVerified Customer
Category: Service
Jessie said this business provides good service, and they are honest.
Recommended

GC
Gary C.
Lakewood, WA
Chrysler Town
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2015
verified customerVerified Customer
Category: Service
Gary said this business always takes care of his vehicle. This business does a great job.
Recommended

AT
Alice T.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2015
verified customerVerified Customer
Category: Service
Alice said the service provided by this business was great. The employees were very courteous. She was very satisfied with her overall experience.
Recommended

SC
Shag C.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2015
verified customerVerified Customer
Category: Service
Shag said this business is the best. They do good work.
Recommended

RT
Randy T.
Washington
Chrysler Town
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2015
verified customerVerified Customer
Category: Service
Randy said everything worked fine.
Recommended

Displaying Review 1 - 15 of 86 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.