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Towne Lincoln

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(15 Reviews)
77
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
77
Net Promoter Score ®

Business Details

Contact
(888) 377-0879
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
3535 Southwestern Blvd Orchard Park, NY 14127
Towne Lincoln's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(15 Reviews)

Verified Customer
Angola, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2023
verified customerVerified Customer
10
Service
Excellent service. Always in a timely manner. Dawn is a pleasure to work with.

RW
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ROBERT W.
Williamsville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2023
verified customerVerified Customer
10
I received top-notch service. Very professional I would not go anywhere else.
Towne Ford has always provided top-notch service on my vehicles. I will never go elsewhere. They are still a small family run dealership my hats off to them.

NM
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Nicholas M.
Orchard Park, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2023
verified customerVerified Customer
10
Service
Excellent service with very little wait time.

Verified Customer
Hamburg, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2023
verified customerVerified Customer
9
Quick, efficient service
Took my MKZ in for an oil change and multi-point inspection. In and out within an hour.

AS
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ALAN S.
Cheektowaga, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2023
verified customerVerified Customer
10
Friendly, speedy, accurate service.
I was greeted with a friendly greeting. My service was performed quickly. The prices were exactly as expected.

JE
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JOAN E.
Elma, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2023
verified customerVerified Customer
10
Quick, Done Right and Good Coffee to Boot.
After reaching Dawn, I was able to secure an appointment when I wanted it, get my car in and have service preformed and out in the quoted time. One hour.

Though Towne is no longer a Lincoln dealer, I will continue to use their service department as they continue to be properly trained and professional.

Just don't expecrt a call back if you call 662-6512 and leave a message. Make sure you reach Dawn.

PK
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PAMELA K.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2023
verified customerVerified Customer
10
This service as great as other services I had at this place. That's why I keep coming back.
Quick turnaround to schedule my appointment. Service completed in less time than expected. Waiting room facilities most comfortable. Staff efficient and gracious.

MC
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MARY C.
Hamburg, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2023
verified customerVerified Customer
10
As always, the team was great!!
Knowledgeable, Efficient, accommodating, and friendly!! Especially Dawn

MF
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MARY F.
Lancaster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2023
verified customerVerified Customer
10
Emergent service
I had an unexpected issue with my vehicle and was taken care of very quickly. Dawn and the Lincoln Service Team handled everything timely and the communication along the way was so helpful.

GM
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GARY M.
Cheektowaga, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2023
verified customerVerified Customer
10
Quick lane
Fast, pleased with service. Patrick is great to deal with.

Verified Customer
Hamburg, NY
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/28/2023
verified customerVerified Customer
5
Grease finger prints
My hood, door handle and steering wheel had grease finger prints, thought Lincolns were supposed to get washed on sevice visits not get dirtier.

CD
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CORRADO D.
Derby, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2023
verified customerVerified Customer
10
Great service! Best I've experienced in a long time.
Very nice people!

TM
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THOMAS M.
Buffalo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2023
verified customerVerified Customer
9
oil change
everything was fine quick and efficent

JS
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JOSEPH S.
Elma, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2023
verified customerVerified Customer
10
excellent
excellent as always, even better since Mike De Costa is back

DH
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DEBORAH H.
Buffalo, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/18/2023
verified customerVerified Customer
9
Service Check Up
Service was great as always, Dawn is an angel she takes very good care of me!!!
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