Wasted days of search time calling and texting a salesperson Teresa on a used 2024 Mazda that she “checked on” and said was available. She was never able to talk to a manager about the price and was never able to get a sales sheet worked up to show me numbers out the door and after several days of asking I finally gave up and called the dealer directly for her manager.
The manager was apologetic and said the car was lost/missing/suspected stolen and then found. But it was also already sold at this point and pending delivery. While he was polite - I found the story kind of hard to believe. And if true, why didn’t Teresa relay any of this info to me while supposedly working up sales sheets? He ended the call saying if he found any cars that fit my bill he would let me know.
I called back later that day and the next day and tried to talk with him again about a new 2025 Mazda I found on their website and my calls were never answered or messages never returned.
Here we are 2 weeks later after the last communication attempt and the used 2024 that was “sold” is still on their website! Either this is a bait and switch car or there is a lot of lying happening at this dealership. I’m so glad I avoided dealing with them. And and as a perk: I ended up finding the same year/make/model car in the same trim and color and options AND with less mileage FOR LESS money elsewhere!
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The manager was apologetic and said the car was lost/missing/suspected stolen and then found. But it was also already sold at this point and pending delivery. While he was polite - I found the story kind of hard to believe. And if true, why didn’t Teresa relay any of this info to me while supposedly working up sales sheets? He ended the call saying if he found any cars that fit my bill he would let me know.
I called back later that day and the next day and tried to talk with him again about a new 2025 Mazda I found on their website and my calls were never answered or messages never returned.
Here we are 2 weeks later after the last communication attempt and the used 2024 that was “sold” is still on their website! Either this is a bait and switch car or there is a lot of lying happening at this dealership. I’m so glad I avoided dealing with them. And and as a perk: I ended up finding the same year/make/model car in the same trim and color and options AND with less mileage FOR LESS money elsewhere!