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ToyotaPro Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(794 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

After working for Toyota and Lexus dealers for many years, we realized the lack of an excellent alternative to the dealer, and the need for customers to get quality repairs and service at a lower rate than the dealer, while maintaining superior customer service. So, we decided to open a business that is a distinguished step above the After working for Toyota and Lexus dealers for many years, we realized the lack of an excellent alternative to the dealer, and the need for customers to get quality repairs and service at a lower rate than the dealer, while maintaining superior customer service. So, we decided to open a business that is a distinguished step above the average aftermarket shop; ToyotaPro Auto Care ...more

Categories
Auto Maintenance, Auto Repair, Hybrid Service
Contact
(925) 566-8455

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Pacific Time (Us & Canada)
1700 Concord Ave Concord, CA 94520
ToyotaPro Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(794 Reviews)

JD
JAMES D.
Martinez, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Prius AC Works!
Fixed our car very quickly and the service was reasonably priced

ME
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Mike E.
Concord, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Good service
Great communication

JM
JOSE M.
Pittsburg, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Great work!!
Very professional people and work!!

BC
BIRCILIO C.
Pittsburg, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Transmission Fluid
Had another of my car serviced here for transmission fluid change on my Nissan- very good overall service

BC
BIRCILIO C.
Pittsburg, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Transmission fluid change
Did an awesome job for transmission fluid change of my 2022 Sienna hybrid- will service the rest of my car here

GK
GEORGES K.
Concord, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
9
Prioritize diagnostic even specialist of Toyota brand…
Make sure to have original basic Toyota parts (ignition Denzo) available in the shop..

CV
CARLOS V.
Concord, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Great service.
Very friendly staff and amazing service all around.

ME
MICHAEL E.
El Cerrito, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Quick & Convenient!
Another great visit to Toyota Pro in Concord. Their staff is friendly and highly knowledgeable, they were able to diagnose my cars issue just by telling them the conditions. Their inspection was thorough and they identified a couple other issues I may need to resolve later. Highly recommend their service.

PM
PHIL M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Cabin filter
Replaced an air cabin filter ( needed to remove glove box) at a very reasonable price.

TD
Trish D.
Clayton, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Battery went bad
They were courteous and prompt, and very knowledgeable. They let me know what the problem was and took care of it quickly, and explained what they thought was the problem.

PH
PETER H.
Orinda, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Regular service for RAV4
Sam: The invoice is short on details, ie: what fluids were changed, reminder tag on windshield not updated, and paper floor mat not removed

IH
ISAAC H.
Pittsburg, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
travel check.
Their crew is very knowledgeable, and they understand the ins and outs of a car. One example, is knew that in my 2007 toyota Camry, when you change the transmission fluid, it is also how you change the front differential. If you were inexperienced, you may think that those need to be changed separately.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
9
Amazing experience with amazing results
Thank you for great service

RE
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ROBERT E.
Oakland, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Good work!
Professional and quick work. I am very happy with the service.

GG
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GINA G.
Concord, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
😀
Great service. Thank you.
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