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SureCritic / Trubilt Collision Center
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Trubilt Collision Center

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(28 Reviews)
80
Write a Review

Score Details

5 stars
74%
4 stars
18%
3 stars
3%
2 stars
1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
80
Net Promoter Score ®

Business Details

Categories
Contact
(715) 834-6617
No Business Hours Provided

Business Hours

* No Time Zone Provided
1631 Harding Ave Eau Claire, WI 54701-4648
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Trubilt Collision Center's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(28 Reviews)
Write a Review
Recent Reviews
DL
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David L.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2024
verified customerVerified Customer
10
Very Satisfied Customer
From the time I stepped in the office, I was treated timely, professionally, with respect and friendly. Ever step of the process was handled well and explained thoroughly. They got me in even before they said they could. The repairs were excellent and I am very happy with the whole process. Tony, Amy and Luke all showed they really care for the customer. Thank you very much.
SL
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Sharolyn L.
Fall Creek, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2024
10
Quality work and customer service
This place is above awesome. They were upfront with me about everything and very accommodating. Should I ever need auto work again, trubuilt will be the first place I go
Matt N. from Trubilt Collision Center responded on 03/13/2024 11:28 AM

We're thrilled to hear that you had an awesome experience with us, Sharolyn! Being upfront and accommodating is what we strive for, and we're so glad to hear that we hit the mark for you. We look forward to being your first choice for any auto work you may need in the future. See you soon!

SL
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Sharolyn L.
Fall Creek, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2024
10
Quality work and awesome customer service
This place is above awesome. They were upfront with me about everything and very accommodating. Should I ever need auto work again, trubuilt will be the first place I go
Matt N. from Trubilt Collision Center responded on 03/13/2024 11:28 AM

We're thrilled to hear that you had an "above awesome" experience with us, Sharolyn! Being upfront and accommodating are values we hold dear, and we're so grateful for your kind words. We'll be here whenever you need us in the future!

JD
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Julie D.
SUBA Outback Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2024
verified customerVerified Customer
10
Customer Service
I loved the updates to let me know where in the process my car was being repaired. The inside was not clean and wipe marks could be seen. I have a cloth that does not leave behind marks and prefer that to seeing smeared marks. I did not expect it to be cleaned so an attempt to clean it was appreciated but again not expected.
Matt N. from Trubilt Collision Center responded on 03/13/2024 11:23 AM

Thank you for taking the time to share your feedback, Julie. We're thrilled to hear that you appreciated the updates regarding the progress of your car's repair. We apologize for any inconvenience caused by the cleanliness of the interior. Your comments are valuable to us, and we will make sure to address this issue with our team to ensure it doesn't happen again. If there's anything else we can assist you with, please don't hesitate to reach out.

PE
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Paul E.
SUBA Forester Sport w/Continuously Variable Transmissio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2024
verified customerVerified Customer
10
Ebel Forester
Absolutely fantastic experience!
Matt N. from Trubilt Collision Center responded on 03/13/2024 11:23 AM

Thank you for your review! We're thrilled to hear that you had an absolutely fantastic experience with us. We appreciate your business and hope to continue providing you with exceptional service in the future.

SA
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Steven A.
SUBA Outback R Limited
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/27/2024
verified customerVerified Customer
9
?
They do a good job..length of time and the fact that parts still need to be put on the vehicle were my only negatives.
Matt N. from Trubilt Collision Center responded on 03/13/2024 11:30 AM

We appreciate your feedback, Steven. We're glad to hear that you were satisfied with the quality of our work. We understand your concerns about the length of time and the parts installation, and we are committed to improving in these areas. Thank you for choosing us for your automotive needs.

LB
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Leann B.
SUBA Ascent Premium w/7-Passenger Seating
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/14/2023
verified customerVerified Customer
5
Good service, horrible detailing.
When I picked up my car it was still filthy from the repairs. I had to scrub the whole interior down, and still haven’t completely cleaned it all. So much white powder in all the cracks of the interior that I can’t get clean.
AH
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Anne H.
SUBA Crosstrek Sport w/Continuously Variable Transmissi
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/07/2023
verified customerVerified Customer
9
Good quality repair
The repairs themselves are very good.
BH
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Barbara H.
SUBA Forester Limited w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2023
verified customerVerified Customer
10
Excellent service
Everyone I dealt with was knowledgeable, friendly, and professional. I was constantly updated on when the work should be done and my vehicle looked like new again.
NT
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Nichole T.
SUBA Forester Limited w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2023
verified customerVerified Customer
10
Great professional service!
I felt like all the repairs being done were explained well and getting email updates on the progress was very convenient. Highly recommend!
DF
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Dennis F.
SUBA Outback Automatic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2023
verified customerVerified Customer
10
Great job!
Trubilt Collision Center kept me updated daily throughout the repairs. The car looks great again. Great job!
CO
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Craig O.
SUBA Crosstrek Sport w/Continuously Variable Transmissi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2023
verified customerVerified Customer
10
Great service
Timely and kept me informed of the progress
SB
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Steve B.
SUBA Outback Premium
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2023
verified customerVerified Customer
10
Excellent service and work
They made the entire process very easy!
RM
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Rachel M.
SUBA Outback Premium
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2023
verified customerVerified Customer
10
Excellent
Great service and communication.
CC
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Caryn C.
SUBA Outback Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2022
verified customerVerified Customer
10
Would recommend
Helpful and pleasant people. Car looks great. Appreciate communication. They made it easy. Took care of details w insurance.
Displaying Review 1 - 15 of 28 in total
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