I think they went above and beyond what was necessary. They don't make promises-like other places-that they will return your car to factory standards, but it is what they deliver on. I expected them to simply repair the damage from the collision. But they went the extra mile and washed the vehicle and detailed the entire interior. It looks, feels, and smells amazing inside!
There was also a small issue I noticed after picking up my vehicle, where it looked like the paint had received some minor damage. I called them back and Collin took my car immediately and polished it out within 10 minutes.
They are very kind and service-oriented. I hope to never have to use them again because that would mean I'd gotten into another accident; but, if I do have an accident again I will feel comforted knowing who will be taking care of me and my car.
KC
Kathleen/ Jame C.
SUBA Legacy Sedan GT Manual
09/23/2023
Verified Customer
8
Excellent Work
Initially, we had trouble scheduling the work, but once we had an insurance claim number they got us in as quickly as possible. The work was excellent and the communication was great during the repair process.
Very fast and easy to work with. Give a shout out to Collin the guy that helped me in the front office. Educated me in the process and gave me clear time line for the repairs. Vehicle was very clean and looks like new again on the outside.
JC
Jen C.
SUBA Outback Limited
04/30/2023
Verified Customer
10
Excellent service
Anuar was extremely helpful and made the process easy.
DP
Doris P.
SUBA Forester Touring Automatic PZEV
02/18/2023
Verified Customer
9
Car repair
Very satisfied with work completed. Only suggestion is better communication from staff doing the repair.
GS
Greg & Melissa S.
SUBA Outback Premium
02/15/2023
Verified Customer
10
Excellent service and repair
The quality of the bumper replacement was excellent, and the staff was very helpful when an unforeseen additional repair was needed. It was taken care of immediately. The staff and mechanics were supportive and professional. We're happy with the service.
DK
David K.
SUBA Outback Touring
10/14/2022
Verified Customer
8
Good
Easy, insurance taken care of and good quality work, helpful staff
MK
Matthew K.
SUBA Outback Limited PZEV
02/17/2022
Verified Customer
10
Good service and quality workmanship
Timely, organized, responsive and quality work.
Displaying all 10 Review
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