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Tupperway Auto Care and Tires

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(223 Reviews)
-100
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Score Details

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Inactive Business

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ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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ReScore Average
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Net Promoter Score ®

Business Details

About

Trust is a must when it comes to finding a reliable auto center. Have it done the right way at Tupperway Auto Care & Tires. Here at Tupperway Auto Care & Tires we are a full service Auto Center and a certified Napa Auto Care provider. Our services include: Tire, Tires, Brakes, Alignments, Tune-ups, A/C service, Radiators, Batteries, Belts Trust is a must when it comes to finding a reliable auto center. Have it done the right way at Tupperway Auto Care & Tires. Here at Tupperway Auto Care & Tires we are a full service Auto Center and a certified Napa Auto Care provider. Our services include: Tire, Tires, Brakes, Alignments, Tune-ups, A/C service, Radiators, Batteries, Belts and Hoses, Maintenance, Diagnostics, Oil Change. We also provide services for Air Condition Service, Import and Domestic Vehicles, RV Tires, Truck Tires, Tractor Tire, Auto Parts and Auto Repairs.

Tupperway was established in 1980 by John M Tupper, HIs motto was a family friendly place. John Passed away in 2006 but Tupperway Auto Care is still family owned and operated. Come see us at 4659 Ladson Road Ladson, SC 29456 and we will treat you like family.
...more

Categories
Auto Repair, Tires, Oil Change
Contact
(843) 875-0800

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4659 Ladson Rd unit A Ladson, SC 29456-5446
Tupperway Auto Care and Tires' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(223 Reviews)

LC
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Lisa C.
Ladson, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/31/2022
0
$1300 Damage done to vehicle while in their possession!!!
I wanted to share an experience that I had with a local company, Tupperway Auto Care on Ladson road. Now I have been going to Tupperway since I was young and my family and I still go there. When Mr. Tupper owned it, it ran smoothly and was a wonderful place to go. Jack Tupper knows the many times I have been in and out of there. I always trusted them to do a good job. We took my sons car in for an oil change and tire repair 3 weeks ago. Unfortunately, his car was wrecked while it was there. Now the only people that had the keys to his car was Tupperway employees. I kept getting told that they would take care of it and not to cal the police. They would check their cameras and find out what happened. I was also told that it was under new ownership and that they would definitely help me since I was a long-time customer and they did not want any bad publicity. I was told to get an estimate and provide to them. I did all of that and provided it to them. I was told the owner would call me. I have not heard a word from him. I will never do business with them again and I urge all of you to be Leary of doing any business with them in the future. They used to be a good company that valued their customers, but it doesn’t appear to be that way anymore. Including pictures of my sons car. They did $1300 worth of damage. You would think they would want to make this right instead of losing business. It just sucks to put your trust in others just to get ripped off!!

BD
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Barry D.
North Charleston, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/04/2021
Disappointed
Took my Ford Mustang in to have AC repaired. They called with estimate of 1191.00 to replace compressor and other items. Having used them before I agreed to the price. They called the next day and stated car was ready. I picked it up paid the bill and left with AC working fine. The next day when I got in it the AC was not working. I called and they said to bring it back. They called that afternoon and wanted another 792.00 to repair it, stated it had a line leaking and needed a fan? This is a total rip off. They are just taking advantage of senior citizens. Don't take your car here.
Not Recommended

VG
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V G.
Charleston, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/15/2018
Crooks all the way from front desk to the owner
This place is a sham.

They do not stand behind their work. Everybody on front desk deicates to lie. Standard answer when you call is, "We were about to call you." We found out this part needs replaced when we were putting your car back together. We ordered the part but somehow it was not on the delivery truck. we found another part broken. Firs they will sit on your vehicle for long period and not do anything.

When they decide to touch it, they will not check vehicle throughly before giving you quote. You will get a quote, then they wll find something new then something again and so on. They will give all excuses about why they dont have your car fixed. After they tell you it is fixed, if the vehicle fails, they will not stand behind their work. They will blame on something else.

When you qestion anything, the standard answer is "Sorry, we are doing our best." The owner will not stand behind the work done in his shop.

Do not go to this place. If you hear Tupperway......Runaway......
Not Recommended

ZS
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Zachary S.
Summerville, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/22/2018
Scammers
This shop was a huge waste of time and completely unethical. Please read this entire post if you are thinking about taking your car to this shop! I was lied too and mislead multiple times by 3 different employees of Tupperway Auto Care.

To start the gentleman at the front desk who checked me in didn't even document everything I told him. We took our van to them for basic transmission work, fix a fuel leak, and find out why the vehicle wasn't starting properly.

They told me I needed and new fuel line and that we should replace our fuel pump because they already had to removed the tank. I said okay and they performed the work. Bill was $200 over what they had quoted and took the 5 days to complete.

Within 100 miles van was having trouble starting for my wife, we took to Gerald's our normal mechanic and was told the fuel pump wasn't getting enough pressure and we most likely had a faulty fuel pump. So we took it back to tupperway and they diagnosed it as a cam shaft sensor after I told about the fuel pressure problem. I asked them when I picked up my van if they tested the fuel pressure and was told by their mechanic they couldn't test it because they didn't have the proper tool to check the fuel pressure.

So I took the van to AAA auto care center on Dorchester because warranty work had to be done through Napa certified mechanic. Low and behold the fuel pump was bad!!! Tupperway was completely wrong
and the fuel pump was bad like I told them.
And AAA fixed problem that tupperway had no clue about!
Lastly Todd the owner and David the service manager were completely rude and disrespectful to me and my wife. Todd didn't understand the difference between a lean and rich fuel mixture and explained lean as having too much fuel. David was demeaning and sexist in the way he spoke to my wife!
Not Recommended

SK
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Sean K.
Summerville, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/24/2018
Crooked auto repair shop
Do not go to tupperway tires for a repair. My daughter took her car there and first they said it was a loose terminal. They said it was fixed and charged her 65.00 to look at it.
Next morning same problem with her car. So we took it back then they said the alternator was bad. I questioned them about it then they said the alternator was good and that she needs to take her car to an electrical shop. I asked for a refund since they did not diagnose the problem and they refused.
They took money for nothing. Staff is very rude and disrespectful. Do not go here ever.
Not Recommended

LC
Leonardo C.
Summerville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2018
verified customerVerified Customer
Category: Service
Leonardo said they did a wonderful job.
Recommended

EJ
Else J.
Summerville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2018
verified customerVerified Customer
Category: Service
Else said the business is great and she can trust the staff.
Recommended

RR
Richie R.
Summerville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2018
verified customerVerified Customer
Category: Service
Richie said he received good customer service.
Recommended

AB
Ann B.
North Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2018
verified customerVerified Customer
Category: Service
Ann said she had a good experience and the staff was nice.
Recommended

CR
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CECIL R.
Summerville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2018
verified customerVerified Customer
Great Service!
We use Tupperway Auto Care and Tires because of their honest service and their great customer service. We started using them two years ago and were so impressed by their customer service and quality work that we decided we would never take our vehicles anywhere else.
From the time you walk in the front door until you drive away you know that you are getting the friendliest best service possible. All their customer service reps are friendly and helpful. They always keep you in the loop on all work that is being done and give you a estimate of how long it will take and what it going to cost.
Recommended

BB
Bill B.
Dorchester, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2018
verified customerVerified Customer
Category: Service
Bill said it is an outstanding business and he is very happy with the service.
Recommended

AM
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ANNE M.
Summerville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2018
verified customerVerified Customer
Local business!
Always friendly, usually pretty fast, good people!
Recommended

CS
Cyril S.
Ladson, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2018
verified customerVerified Customer
Category: Service
Spoke with Vi. She said this business is honest with her and they do good work.
Recommended

KD
Ken D.
Summerville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2018
verified customerVerified Customer
Category: Service
Ken said he has had a lot of service done at this business. They were friendly, nice, and always treated him well. The service was exceptional, quick, and accurate. They were courteous and able to solve problems when no one else could.
Recommended

DB
Dennis B.
Summerville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2018
verified customerVerified Customer
Category: Service
Dennis said the business was reasonably priced with the repair work.
Recommended

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