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University Car Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,123 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

We put the CARE into REPAIR at University Car Care. Since we opened in 2006, we’ve been a trusted source for automotive repairs for drivers across the area. The shop is conveniently located near ODU. We service all of Norfolk, VA, Virginia Beach, VA and Portsmouth, VA. Visit us at 4900B Hampton Blvd in Norfolk, VA. We’re open We put the CARE into REPAIR at University Car Care. Since we opened in 2006, we’ve been a trusted source for automotive repairs for drivers across the area. The shop is conveniently located near ODU. We service all of Norfolk, VA, Virginia Beach, VA and Portsmouth, VA. Visit us at 4900B Hampton Blvd in Norfolk, VA. We’re open Monday-Friday from 7:30 a.m.-6:00 p.m.

If you need an auto repair shop in Norfolk, VA, look no further than University Car Care. No matter what the job is, we have the experience and tools to fix the problem. Contact us today to schedule an appointment.
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Categories
Oil Change, Auto Repair, Towing Service
Contact
(757) 423-1323

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4900b Hampton Blvd Norfolk, VA 23508-1826
University Car Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,123 Reviews)

PB
Parker B.
Chesterfield, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Parker said they are awesome, super honest people and the only place he goes.
Recommended

KM
Karen M.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
Category: Service
Spoke with Pal. He said they are friendly people, they have prompt service, and the techs are top-notch. They are very pleasant to work with and a great place to do business with.
Recommended

CM
Chasity M.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
Category: Service
Chasity said they were quick, convenient and the prices were affordable.
Recommended

Verified Customer
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Great Service
Service was quick and helpful. Staff is always very friendly and honest.

MH
Moriah H.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
Category: Service
Moriah said every time she goes, the staff is very helpful and honest, especially the woman.
Recommended

NO
gravatar
Neil O.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Toyota RAV4 Annual Check-up and tire light maintenance
It was, as always, a pleasant experience. Such nice people to deal with. And FYI, after leaving Tuesday and returning Wednesday, for that pesky tire diode, it decided to go out Friday AM. Which was a good thing as I am out of black duct tape. LOL!

Verified Customer
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Amazing help
Super helpful and transparent

LD
Linda D.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
Category: Service
Linda said the technicians are always very helpful and explain things very well to her.
Recommended

PT
Penny T.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
Category: Service
Penny said they went out of their way to take care of a couple of extra things that she wanted them to look at, and they always do.
Recommended

AC
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Andrew C.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
Great service
Great service. Car in and out fixing our problems at a reasonable price . Staff always very friendly and helpful

GK
gravatar
George K.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
Good experience
Friendly and efficient service . Excellent communication. Fair price

NC
Nico C.
Chesapeake, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
Category: Service
Nico said his experience was pretty good, they were pretty quick and responsive.
Recommended

HI
Habib I.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
Category: Service
Habib said they fixed a lot of stuff and provide warranty. He said the guys are friendly, welcoming, and always take care of business. He stated they always go into details about what is wrong and what needs to be done and have always have taken care of the warranty. However, he said he has paid money to fix stuff but it's not fixed. He wants the vehicle to be serviced but not always have to take it back to fix under warranty, the problem should be fixed once.
Recommended

Verified Customer
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Excellent service…as usual!
Mike, Josh, and the Team are here to help! They’re honest, kind, recommend what is necessary, and perform excellent work. This is why we keep coming back for all of our regular and surprise car maintenance needs for all of our vehicles.

Verified Customer
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
10
Great service
University Car Care provides great professional services as well as customer service. The staff is helpful and caring as well as friendly.

Displaying Review 1 - 15 of 1123 in total
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