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University Car Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,132 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
5%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

We put the CARE into REPAIR at University Car Care. Since we opened in 2006, we’ve been a trusted source for automotive repairs for drivers across the area. The shop is conveniently located near ODU. We service all of Norfolk, VA, Virginia Beach, VA and Portsmouth, VA. Visit us at 4900B Hampton Blvd in Norfolk, VA. We’re open We put the CARE into REPAIR at University Car Care. Since we opened in 2006, we’ve been a trusted source for automotive repairs for drivers across the area. The shop is conveniently located near ODU. We service all of Norfolk, VA, Virginia Beach, VA and Portsmouth, VA. Visit us at 4900B Hampton Blvd in Norfolk, VA. We’re open Monday-Friday from 7:30 a.m.-6:00 p.m.

If you need an auto repair shop in Norfolk, VA, look no further than University Car Care. No matter what the job is, we have the experience and tools to fix the problem. Contact us today to schedule an appointment. ...more

Categories
Oil Change, Auto Repair, Towing Service
Contact
(757) 423-1323
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4900b Hampton Blvd Norfolk, VA 23508-1826
Get Directions
University Car Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,132 Reviews)
Write a Review
Recent Reviews
RM
Raymond M.
Virginia
INFINITI M35
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Raymond said he went to this business for an oil change and safety inspection. The technicians discovered film on the tail-lights, which he himself had to clean in order to pass the inspection and since doing so, he is able to return to get the re-do inspection. The technicians provide good service to their customers.
Recommended
BT
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Bill T.
Norfolk, VA
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Replace the brakes
Mike and James are great to work with and always fair about what needs to be done. My car was making a weird noise quite suddenly and it turned out the brakes were worn - they were able to diagnose and repair it quickly.
CS
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Craig S.
Norfolk, VA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Service
Fast & efficient as usual. Always excellent and professional!
LD
Linda D.
Norfolk, VA
Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Linda said they take good care of her, they are convenient. She is happy with them.
Recommended
JC
Jordan C.
Norfolk, VA
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
Category: Service
Jordan said they do a good job.
Recommended
NI
Natalie I.
Norfolk, VA
Lexus RX 350
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Natalie stated they decided to patch a tire that could not be patched. She would appreciate better communication. For any other service, she would recommend their business.
Recommended
GT
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George T.
Norfolk, VA
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
9
very satisfied
honest & fair price
DP
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Dave P.
Norfolk, VA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Feedback on Subaru 2018
Appreciated advice and service. Customer service by all exceptional.
JD
Jenifer D.
Virginia Beach, VA
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
Category: Service
Jenifer said the service was affordable and done in a timely manner.
Recommended
PB
Parker B.
Chesterfield, VA
Hyundai Elantra GT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Parker said they are awesome, super honest people and the only place he goes.
Recommended
KM
Karen M.
Virginia Beach, VA
Chrysler Pacifica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
Category: Service
Spoke with Pal. He said they are friendly people, they have prompt service, and the techs are top-notch. They are very pleasant to work with and a great place to do business with.
Recommended
CM
Chasity M.
Virginia
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
Category: Service
Chasity said they were quick, convenient and the prices were affordable.
Recommended
Verified Customer
Norfolk, VA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Great Service
Service was quick and helpful. Staff is always very friendly and honest.
MH
Moriah H.
Virginia
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
Category: Service
Moriah said every time she goes, the staff is very helpful and honest, especially the woman.
Recommended
NO
gravatar
Neil O.
Norfolk, VA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Toyota RAV4 Annual Check-up and tire light maintenance
It was, as always, a pleasant experience. Such nice people to deal with. And FYI, after leaving Tuesday and returning Wednesday, for that pesky tire diode, it decided to go out Friday AM. Which was a good thing as I am out of black duct tape. LOL!
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