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Upper Grove Way Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(332 Reviews)
94
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Score Details

5 stars
92%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

Upper Grove Way Auto is a family owned business, proudly serving Castro Valley, Hayward, San Leandro, San Lorenzo, and Pleasanton areas. We work on all Domestic and Asian makes and models. Whether your vehicle is in need of repair or just the scheduled maintenance, our aim is to instill confidence, trust, and peace of mind with our Upper Grove Way Auto is a family owned business, proudly serving Castro Valley, Hayward, San Leandro, San Lorenzo, and Pleasanton areas. We work on all Domestic and Asian makes and models. Whether your vehicle is in need of repair or just the scheduled maintenance, our aim is to instill confidence, trust, and peace of mind with our warranty of 12 month/12,000 miles. ...more

Categories
Car Maintenance, Auto Repair, Auto Maintenance
Contact
(510) 537-4438
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
2932 Grove Way Castro Valley, CA 94546
Get Directions
Upper Grove Way Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(332 Reviews)
Write a Review
Recent Reviews
RR
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RON R.
Hayward, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2024
verified customerVerified Customer
10
Satisfied Customer
I was sent to UG by a good friend of mine for an estimate on my car and then find out that it had already been there for repairs by my friend. I was so pleased with the work I started taking my truck. Up until then I was going to the dealership for both vehicle's. Several years later I'm still here and very much satisfied with the work I received from Amber and the mechanics. Every time I take my vehicle's there I always get my vehicle's in a timely manner and the price is Always right. I retired and I appreciate the service. I highly recommend.
HK
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HUGH K.
Castro Valley, CA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2024
verified customerVerified Customer
10
Work on Tacoma
We have always had excellent. Service in a timely manner.
AJ
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ANSARA J.
Castro Valley, CA
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2024
verified customerVerified Customer
10
Service was great as usual. Service was done promptly
Service was timely and completed within 2 hours.
LD
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LEO D.
Hayward, CA
Chrysler PT Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2024
verified customerVerified Customer
10
Great
Best place to get your car services Thank you Amber!
BC
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BRYON C.
Hayward, CA
Lexus GS 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2024
verified customerVerified Customer
10
Honest & Reliable
25+ years of doing business with Upper Grove Way Auto Repair and currently still doing business with Upper Grove Way Auto Repair.
AJ
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ANSARA J.
Castro Valley, CA
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2024
verified customerVerified Customer
10
Appointment was quick and work done
Service was excellent. Problem was diagnosed and work completed.
LH
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LINDA H.
Hayward, CA
Buick Rendezvous
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2024
verified customerVerified Customer
10
Always the best of service!
I can always count on Upper Grove Way Auto Service! They do a great job keeping my 22 year old baby purring like a cat! They fixed her where multiple trips to the dealer could not!!!
IX
Ivona X.
Hayward, CA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2024
verified customerVerified Customer
Category: Service
Ivona said she trusted them to tell her the truth, and they did.
Recommended
RF
Ray F.
Hayward, CA
GMC Pickup
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/08/2024
verified customerVerified Customer
Category: Service
Ray said the vehicle had work checked out, they looked at it and said they had nothing to replace it with, and said 1 thing did not need work. They took it to another business and they said it was butchered. He would not recommend going back there.
Not Recommended
BC
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BRYON C.
Hayward, CA
INFINITI FX37
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2024
verified customerVerified Customer
10
Customers for 30+ years
We have received service for a 1972 Chevelle, to a 2013 Infiniti. Always satisfied.
BR
Burt R.
Castro Valley, CA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2024
verified customerVerified Customer
Category: Service
Burt said that they were very thoughtful, helpful, nice, and his vehicle is running great.
Recommended
PO
Preston O.
South San Francisco, CA
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2024
verified customerVerified Customer
Category: Service
Preston said they were efficient, and they took care of him quickly.
Recommended
SL
Simon L.
Castro Valley, CA
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2024
verified customerVerified Customer
Category: Service
Simon said he is happy about the service that he received.
Recommended
GS
Gloria S.
Hayward, CA
Mitsubishi Montero Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2023
verified customerVerified Customer
Category: Service
Gloria said the business does good work, the staff is nice and polite.
Recommended
WV
William V.
Castro Valley, CA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2023
verified customerVerified Customer
Category: Service
William said he was able to get the problem repaired with the business after several attempts with others businesses, they knew the problem right away.
Recommended
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