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Uptown Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,930 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
1.0
ReScore Average
94
Net Promoter Score ®

Business Details

About

Uptown Auto Service is dedicated to keeping you and your family safe in your automobile. We are dedicated to earning your trust by providing friendly customer service, expertise, value, and speedy service with each visit. Uptown Auto Service is dedicated to keeping you and your family safe in your automobile. We are dedicated to earning your trust by providing friendly customer service, expertise, value, and speedy service with each visit.

Categories
Auto Repair, Auto Maintenance, Tire Sales and Repair
Contact
(330) 821-3065

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2075 West State St Alliance, OH 44601
Uptown Auto Service 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,930 Reviews)

NB
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Nancy B.
Canton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Always a good visit.
Always get you in asap and do good work. Got my free tire rotation today because I purchased the tires there. Staff always professional and friendly.

JD
John D.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
Category: Service
John said they are real honest and do good work.
Recommended

LR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Great!
Always great service & adresses the problem quickly! Friendly & very dependable!

JH
Jeanine H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
On top of things
I had to change my date to get my car in (audi)...had trouble in the passed ..no one wants to work on them/they don't have the software..I called to see if I could come in a week early...I got in and by 9am I had the information I needed to fix my car....very very efficient.

DS
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David S.
Alliance, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Great place
Been a customer for a very long time great auto repair place the owner and employees are very nice

BA
Bobbie A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Honest People here! Brakes
Had back brakes done. These guys are fast and most importantly they are honest! They won't scam you for hundreds like some other places. Honest and hard working is the key. Great work guys. Check them out they won't steer ya wrong.

PL
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PAT L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Good service and friendly
We moved to the area about 18 months ago and tried Uptown. Been using them ever since. Great work by nice people.
Melinda from Uptown Auto Service responded on 03/18/2025 09:10 AM

"Thank you for sharing your experience! We're so glad you found us after moving to the area and that you've trusted us with your vehicle ever since. We really appreciate your kind words about our team and the work we do. We look forward to continuing to serve you for years to come!"

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

KD
Kellie D.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Kellie said everybody was super nice and her vehicle drives amazing.
Recommended
Melinda from Uptown Auto Service responded on 03/18/2025 09:09 AM

"Thank you so much for your kind words, Kellie! We're thrilled to hear that you had a great experience with us and that your vehicle is driving amazing. We truly appreciate your feedback and hope to continue providing you with excellent service in the future!"

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

EV
Emily V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Quick!
Had an issue with the car yesterday. Got the car back the next day!
Melinda from Uptown Auto Service responded on 03/18/2025 09:10 AM

"Thanks for letting us know! We're so glad we could quickly get your car back to you and take care of the issue. We always aim to provide fast and reliable service, and it's great to hear we met your expectations. If you ever need anything else, don't hesitate to reach out!"

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

CF
Caroline F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Happy Customer
This was a very pleasant experience. Everyone was very considerate and courteous. Very efficient service. They will be my go to moving forward. This was my first visit.
Melinda from Uptown Auto Service responded on 03/18/2025 09:11 AM

"Thank you so much for your kind words! We're thrilled to hear that your first visit with us was such a pleasant experience. It's great to know that you felt well taken care of, and we truly appreciate your trust. We look forward to being your go-to for all your future needs!"

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

SS
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Steve S.
Alliance, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
8
Inspection of my 2010 Titan SE
Uptown Auto has been a great Auto care specialist for all of my families car needs. They have great integrity and only let me know imediate attention needs. I just took my 2010 Nissan Truck there for some steering issue sounds. They worked with my work schedule to drop off my truck and diagnosed the issue the next morning and got back with me as soon as they found out the issue. The let me know exactly what parts where needed and how much labor cost would be also. They are very kind and understanding when it comes to your vehicle needs. I really appreciate their communication with me and working with me to address my vehicles needs. I highly recommend Uptown Auto if your looking for a reliable establishment to take your vehicle.
Melinda from Uptown Auto Service responded on 03/18/2025 09:12 AM

"Thank you so much for the detailed and kind review! We're thrilled to hear that we've been able to earn your trust for all of your family's car care needs. We always strive to be transparent, communicative, and work with our customers' schedules, so it's wonderful to know that you felt well taken care of. We truly appreciate your recommendation and look forward to continuing to provide reliable, honest service for you and your vehicles in the future!"

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

EH
Enoch H.
Salem, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Enoch said his vehicle was towed in a couple of days before. They were honest and up-front with the price and what needed to be done. Vehicle runs great.
Recommended
Melinda from Uptown Auto Service responded on 03/18/2025 09:12 AM

"Thank you, Enoch, for your kind words! We're so glad to hear that your vehicle is running great and that you had a positive experience with us. We believe in being honest and transparent, so it's great to know that you appreciated our approach. If you ever need anything else, we're here to help!"

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Couldn't be more satisfied
I would highly recommend Uptown Auto Service. Everything was handled professionally and efficient. Had a lot of work done on my car and got it back days before the estimated time it was supposed to take and everything was fixed like new and running great!!!
Melinda from Uptown Auto Service responded on 03/18/2025 09:13 AM

"Thank you so much for the wonderful review! We're thrilled to hear that you had a great experience with us and that your car was ready ahead of schedule. We always aim to provide professional and efficient service, so it's great to know everything was fixed and running like new. We truly appreciate your recommendation and look forward to serving you again in the future!"

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

RK
Richard K.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
Category: Service
Richard said they treated him well. They were a little pricey. They were honest and pretty decent.
Recommended
Melinda from Uptown Auto Service responded on 03/18/2025 09:14 AM

"Thank you for your feedback, Richard! We're glad to hear that you felt well-treated and appreciated our honesty. We always strive to provide quality service, and we understand that pricing is an important factor. If there's anything we can do to improve your experience in the future, don't hesitate to reach out. We hope to work with you again soon!"

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

BD
Bill D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Check up
We purchased a “new to us” car and took it to Uptown to have it checked out, they went over it from top to bottom and said we’re good to go!! Hurray we got a good one! We got the car back in no time we will definitely be back to Uptown.
Melinda from Uptown Auto Service responded on 03/04/2025 09:36 AM

Thank you so much for your kind words! We're thrilled to hear that everything went smoothly with your new car and that you had a great experience with us. We take pride in providing thorough checks to ensure our customers are confident in their purchases. We look forward to welcoming you back to Uptown for any future needs! Safe travels in your new ride! 🚗💨

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com
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