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VA Auto Care

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(322 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

About

Experience + High Quality Service + Affordable prices +Availability

VA AUTO CARE is a start-up organization that offers a complete domestic and foreign auto care repair service. It was founded on strong values, high quality and personal customer service, time and cost efficient solutions. It’s the result of many years of hard work and
Experience + High Quality Service + Affordable prices +Availability

VA AUTO CARE is a start-up organization that offers a complete domestic and foreign auto care repair service. It was founded on strong values, high quality and personal customer service, time and cost efficient solutions. It’s the result of many years of hard work and determination.

Alex Vallejo, the mind and hands behind this shop started his career in the Automotive Industry more than 20 years ago. His passion for cars took him to become an Auto Technician, who has worked intensely throughout his career with different big companies and other automotive shops in Northern Virginia and now in Manassas to serve its community.

Come and visit us! Your car will thank you later!"
...more

Categories
Auto Repair, Auto Maintenance, Fix Auto
Contact
(703) 420-2980

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Eastern Time (Us & Canada)
10369 Balls Ford Rd Manassas, VA 20109
VA Auto Care's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(322 Reviews)

PM
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Patricia M.
Haymarket, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
10
Always excellent service
We always experience excellent service at VA Auto Care and this time was no different. My daughter was in from Georgia and needed brakes and service on her car. I trusted Alex's experiance (and pricing) and she was able to get everything completed within a few hours. I will definately return!
Alex V., Owner from VA Auto Care responded on 03/17/2025 08:09 AM

Thank you so much for your kind words and for trusting VA Auto Care with your daughter's vehicle! We're delighted to hear that you consistently receive excellent service with us. Alex and our team always strive to provide quality work at fair prices, and we're glad we could get everything taken care of quickly. We truly appreciate your support and look forward to serving you again!

Alex Vallejo

PM
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paul m.
Centreville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
Another visit and another repair done right.
Once again, I returned to VA auto care. My can was repaired and serviced correctly the first time. I have never had to return after a repair was done. The price is very fair, and the work is excellent.
Alex V., Owner from VA Auto Care responded on 03/17/2025 08:10 AM

Thank you for your continued trust in VA Auto Care! We're thrilled to hear that you’ve had another great experience with us. Our team takes pride in getting the job done right the first time while providing fair pricing and excellent service. We truly appreciate your support and look forward to serving you again!

Alex Vallejo

RB
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ROBERT B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Committed customer
Alex is a very competent and experienced mechanic. He takes time to come out of the shop and explain the problem and with your input provide different course of action to take. Mary and Isabelle do a great job in communicating the overall progress of your vehicle. I will continue to bring my vehicles here for service.
Alex V., Owner from VA Auto Care responded on 03/17/2025 08:12 AM

Thank you for your loyalty and for sharing your experience! We truly appreciate your kind words. We believe in clear communication and providing our customers with the best options for their vehicles. Your trust means a lot to us, and we look forward to serving you again!

Alex Vallejo

Verified Customer
Bristow, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Great experience
Fixed the issue quickly and did a great job
Alex V., Owner from VA Auto Care responded on 03/17/2025 08:13 AM

Thank you for your review! We're glad we could resolve the issue quickly and provide great service. We appreciate your support and look forward to helping you again in the future!

Alex Vallejo

SM
Shawn M.
Manassas, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Shawn said the owner was wonderful, their entire family was nice. They are fast and efficient, reasonable, they have great prices and are kind.
Recommended
Alex V., Owner from VA Auto Care responded on 03/17/2025 08:13 AM

Thank you, Shawn! We truly appreciate your kind words. It means a lot to us that you had a great experience with our team. We always strive to provide fast, efficient, and reasonably priced service with a friendly touch. Looking forward to seeing you again!

Alex Vallejo

HK
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HASSAAN K.
Fairfax, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/04/2025
verified customerVerified Customer
8
Great
Good place
Alex V., Owner from VA Auto Care responded on 03/17/2025 08:14 AM

Thank you for your review! We're glad you had a great experience. We appreciate your support and look forward to serving you again!

Alex Vallejo

BR
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BARTOLO R.
Manassas, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/27/2025
verified customerVerified Customer
8
Friendly owner
They Being king owners and they are very specific what that customer wants labor do is good auto care personal I recommend
Alex V., Owner from VA Auto Care responded on 02/27/2025 09:33 AM

Thank you for your kind words and for taking the time to leave a review! We're glad you had a positive experience with our team and appreciate your recommendation. If there's anything we can do to make your next visit a 5-star experience, please let us know. We look forward to serving you again! 🚗✨

Alex Vallejo

RW
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RACHEAL W.
Manassas, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Honestly, absolutely worth it.
I moved from a small town to manassas, and my worst fear became true; my car wouldn’t start. I googled who I could call to fix my car, and I found VA auto care. A family business that’s worth every second, Alex and his family were able to squeeze me in, tow my car and fix it all in 24 hours. No run around, no last minute issues. They called told me price (extremely reasonable), and just like that I paid and it was fixed. They were so kind, and friendly it was refreshing. I will continue to use their help in the future!
Alex V., Owner from VA Auto Care responded on 02/27/2025 06:30 AM

Thank you so much for your kind words!

We're thrilled to hear that we could help you out during such a stressful situation. Moving to a new place can be challenging, and the last thing you need is car trouble! We're glad we could get you back on the road quickly and smoothly. It means a lot to us that you appreciated our service, pricing, and family-friendly approach.

We truly appreciate your support and look forward to assisting you in the future. Welcome to Manassas, and thanks again for trusting VA Auto Care!

Best,
Alex & The VA Auto Care Family


WN
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WILLIAM N.
Manassas, VA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Just had work done
I bright my truck In With a long list of issues Va auto care identified them all good and bad and had a very detail link with all the information and pictures of each individual part and area that need work so the customer knows exactly what needs to be fixed and nothing will be added the final price was very affordable considering the work they did on my truck customer service was amazing I apologize because I don’t remember her name but she was very beautiful and a very nice lady she explained everything to me in detail even warranty’s I recommend this place they will work with you and save you a lot of money while still getting the best work my truck has been driving great all week
Alex V., Owner from VA Auto Care responded on 02/27/2025 06:32 AM

Thank you so much for your amazing review!

We’re thrilled to hear that you had a great experience with us and that our detailed inspection process helped you understand exactly what your truck needed. Transparency and quality work are top priorities for us, so it’s wonderful to know you felt confident in our service and pricing.

We’ll be sure to pass along your kind words to our team (including our amazing front desk staff 😊). We truly appreciate your recommendation and are so glad your truck is running great! If you ever need anything in the future, we’re always here to help.

Thanks again for choosing VA Auto Care!

Best,
Alex & The VA Auto Care Team


Verified Customer
Congers, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Van step repair
Went to 3 other auto shops all said it won't work or fit!
These guys got the job done!!
Alex V., Owner from VA Auto Care responded on 02/27/2025 06:32 AM

Thank you for your review!

We’re so glad we could get the job done for you when others couldn’t! Our team loves finding solutions and making sure our customers leave satisfied. If you ever need anything else, we’re always here to help.

Thanks for choosing VA Auto Care!

Best,
Alex & The VA Auto Care Team

Alex Vallejo

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Buen servicio
Un poco costo, en realidad vale la pena,arreglas el auto y no tendrás problemas de hay en adelante
Alex V., Owner from VA Auto Care responded on 02/27/2025 06:34 AM

¡Gracias por tu review!

Nos alegra saber que quedaste satisfecho con nuestro servicio. En VA Auto Care, nos esforzamos por brindar reparaciones de calidad y soluciones duraderas para que no tengas problemas en el futuro. Apreciamos tu confianza y estamos aquí para ayudarte siempre que lo necesites.

¡Gracias por elegirnos y que tengas un excelente día!

Atentamente,
Alex & El Equipo de VA Auto Care


MM
MEAGAN M.
Nokesville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Awesome
Great service
Alex V., Owner from VA Auto Care responded on 02/27/2025 06:35 AM

Thank you for your review!

We truly appreciate your support and are glad you had a great experience with us. If you ever need anything, we’re here to help!

Best,
Alex & The VA Auto Care Team


CM
CHARLENE M.
Manassas, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Excellence!
Excellent and professional service.
Alex V., Owner from VA Auto Care responded on 02/27/2025 06:35 AM

Thank you for your kind words!

We’re delighted to hear that you had an excellent experience with our team. Providing professional and top-quality service is our priority. We appreciate your support and look forward to assisting you in the future!

Best,
Alex & The VA Auto Care Team


OL
O. L.
Woodbridge, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Good Job
I what to do thank Mr.Alex,Mrs.Mary owners and staff Rosie, Eric for their professional service
Alex V., Owner from VA Auto Care responded on 01/24/2025 10:42 AM

Thank you so much for your kind words. We truly appreciate your business.

Alex Vallejo

KB
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KYLE B.
Warrenton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2025
verified customerVerified Customer
10
Outstanding Service
So grateful to have found these folks! A level of service you can truly count on! Truly appreciate the level of commitment and quality of care delivered by everyone at VA Auto Care.
Alex V., Owner from VA Auto Care responded on 01/24/2025 10:45 AM

Wow! Thank you so much for your kind words. We truly appreciate you and your family and it is always a pleasure assisting you with your vehicles. 

Alex Vallejo
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