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Valley RV Supercenter

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(468 Reviews)
53
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
53
Net Promoter Score ®

Business Details

Contact
(253) 203-6343

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
9:00 AM - 5:00 PM
Sun
10:00 AM - 5:00 PM
* Pacific Time (Us & Canada)
619 Washington Ave N Kent, WA 98032
Valley RV Supercenter's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(468 Reviews)

MV
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MARK V.
Marysville, WA
JAYCO 199MBS FTHR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Unbridled enthusiasm
I must say buying a Jayco trailer was a positive experience for both my wife and I. We also had our grandson with us while choosing a trailer. Everyone in the process from purchasing to picking it up were extremely kind and enthusiastic about our purchase.
Rena G. from Valley RV Supercenter responded on 03/28/2025 03:59 PM

Thank you, Mark! We're so glad to hear that your experience purchasing a Jayco trailer was a positive one for you, your wife, and your grandson. It's wonderful to know our team made the process enjoyable and welcoming. Wishing you many great adventures and memories in your new trailer! 🚐😊


CB
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CHRISTINE B.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
AMAZING!
The staff here were nothing short of amazing! From start to finish, from scheduling the appointment (1st time here) to the follow through of everything. The team was extremely knowledgeable, professional and above all took their time!
Rena G. from Valley RV Supercenter responded on 02/14/2025 03:21 PM

Thank you so much for sharing your experience! We're so glad to hear that our team made your first visit to Valley RV Supercenter a positive one. We take pride in providing knowledgeable and professional service, and it’s great to know we were able to take the time to meet your needs. We look forward to serving you again in the future! Happy Camping!


Verified Customer
Bonney Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Another great buying experience
The team at Valley were great during our first purchase through them and when it came to upgrade, we went back and had another great experience.
Rena G. from Valley RV Supercenter responded on 02/03/2025 05:17 PM

Thank you for your kind review! We're so happy to hear that you had a great experience both times you've worked with us. It means a lot that you chose Valley RV Supercenter again for your upgrade! We appreciate your trust and loyalty. We look forward to helping with any future adventures. Happy travels! 🚐✨


DN
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DAVID N.
Lacey, WA
JAYCO 210QBW JFLT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Warranty & Maintenance
Tim was my point of contact. We are new camper trailer owners. A lot we are learning. Tim took the time to explain each item to us why certain items needed to have maintenance done on the camper. Items that were under warranty was fixed. Extremely nice to deal with someone that truly cares about your investment!!!
Rena G. from Valley RV Supercenter responded on 02/03/2025 05:18 PM

Thank you for your wonderful review! We're so glad Tim was able to guide you through the process and make sure you had a great experience as new RV owners. It’s important to us that you feel confident and taken care of, and we’re happy to hear Tim went the extra mile. Enjoy your adventures, and let us know if we can help with anything in the future! 🚐✨Thank you again for choosing Valley RV Supercenter!


Verified Customer
Seattle, WA
JAYCO 29.5BHDS EGL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Very helpful
Tim was very helpful through our maintenance process
Rena G. from Valley RV Supercenter responded on 01/14/2025 01:02 PM

Thank you for your kind words! We're glad to hear that Tim provided helpful support throughout your maintenance process. Ensuring our customers feel well taken care of is always our goal. We appreciate your trust in the team here at Valley RV Supercenter. Have a great day! :)


Verified Customer
Kent, WA
JAYCO 321RSTS EGL FW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
verified customerVerified Customer
10
Using the maintenance department
I have had my RV for three years now and have always dealt with Tim. He is very upfront and honest on what needs to be done to my rig. He and I have a great relationship together and I wouldn't go anywhere else he and his service team is worth the wait it seems that tim holds that service department together and without him chaos ensues thank you for the knowledge and being upfront with me and honest
Rena G. from Valley RV Supercenter responded on 12/31/2024 02:24 PM

Thank you for sharing your experience! We're happy to hear that Tim and our service team have consistently provided you with honest and reliable service. It's wonderful to know that Tim's dedication and expertise have made such a positive impact on your RV maintenance. Your trust and satisfaction mean the world to us. Wishing you a fantastic New Year filled with joy and success! ??


DB
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DAVID B.
Port Orchard, WA
JAYCO 19MRK FTHR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
9
I brought our trailer in for a battery upgrade and warranty related service work
I appreciated the thorough check in process with my service advisor. He documented all concerns on his iPad and took photographs to ensure problems were resolved.
Rena G. from Valley RV Supercenter responded on 12/17/2024 04:09 PM

Thank you for sharing your experience with us! We're glad to hear that you appreciated the thorough check-in process and the attention to detail from your service advisor. We take pride in ensuring that all concerns are properly documented and resolved, and it's great to know that our efforts made a positive impact. If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to help! Merry Christmas!!


MS
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MARY S.
Kalama, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2024
verified customerVerified Customer
10
Great Experience
I bought a used Nash trailer from them. Customer service was fantastic. The trailer was detailed inside and out. Everyone was very helpful. Answered all my questions.
Rena G. from Valley RV Supercenter responded on 11/22/2024 11:49 AM

Thank you for your review! We're happy to hear you had a fantastic experience purchasing your Nash trailer. Our team takes pride in providing excellent customer service, and we're glad we could help answer all your questions and deliver a beautifully detailed trailer. Enjoy your new adventures, and let us know if you ever need anything else! ??️Happy holidays!
 
 


RH
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ROBERT H.
Redmond, WA
JAYCO 20D SWFT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2024
verified customerVerified Customer
10
Great Experience for Jayco Swift Winterization
Our first time for our new campervan winterization. The technician was very knowledge and explained each step to the process. I am glad I had this opportunity to see some of the more hidden aspects of the rig. I am sorry for not writing down the technician's name.
Rena G. from Valley RV Supercenter responded on 11/22/2024 11:55 AM

Thank you for sharing your experience, Robert! We're so glad to hear that your first winterization for your campervan went smoothly and that our technician was knowledgeable and thorough in explaining the process. It's great to know you appreciated the opportunity to learn more about your rig! If you ever need assistance or have more questions in the future, don't hesitate to reach out. Safe travels and happy camping! ?❄️


GS
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GERALD S.
Maple Valley, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2024
verified customerVerified Customer
10
Great as always
Tim is my Service Advisor and he & the entire Valley RV team have always delivered great service for me. Although we bought our RV elsewhere I won’t take it anywhere else for service work.
Rena G. from Valley RV Supercenter responded on 11/15/2024 03:21 PM

Thank you for the fantastic feedback! We’re so glad to hear that Tim and the entire Valley RV Supercenter team have consistently provided great service. It means a lot to us that you trust us with your RV, even though it was purchased elsewhere. We’ll always be here for your service needs! Have a great holiday season!


KR
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KEVIN R.
Kent, WA
WINNEBAGO 2106 FBS MICRO MINNI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
10
Excellent Customer Service
I arrived ten minutes early, but the team was all in! They took my keys, moved the trailer into position, and winterized it in fifteen minutes! Spoke with the Service MOD about upgrades to my Micro Minnie; super informative! Tim and his team are on!
Rena G. from Valley RV Supercenter responded on 11/15/2024 03:16 PM

Thank you for the awesome review! We’re so glad to hear that Tim and his team were able to get everything done quickly and efficiently. It’s great to know you had a positive experience. We truly appreciate your business and look forward to assisting you again! Have a great holiday season!


Verified Customer
Snohomish, WA
JAYCO 38FBRK PNNCL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/08/2024
verified customerVerified Customer
0
No quality control
My fifth wheel was left dirty inside and outside, not like I left it Access panels in basement left open not screwed shut. Wiring cables hanging in basement, retaining clips removed and not replaced. Dirty fingerprints on the inside walls.
Rena G. from Valley RV Supercenter responded on 11/15/2024 03:14 PM

Thank you for sharing your feedback, and we sincerely apologize for the issues you experienced with your fifth wheel. This is certainly not the standard we aim to provide. We’ll be looking into this matter and ensuring that our team addresses the cleanliness and maintenance concerns you mentioned. Your satisfaction is very important to us, and we appreciate you bringing this to our attention so we can make things right. Take care.


GJ
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GARRETT J.
Tacoma, WA
JAYCO 183RBW JFLT BAJA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
10
Winterization
Staff was very friendly and helpful. The process was very quick and easy.
Rena G. from Valley RV Supercenter responded on 11/15/2024 03:13 PM

Thank you for the great feedback! We’re so happy to hear that our team made the process quick, easy, and enjoyable. If you need anything in the future, don’t hesitate to reach out! Happy holidays!


JM
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JEFFREY M.
Seabeck, WA
JAYCO 382FLRB NPNT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2024
verified customerVerified Customer
8
yearly service and updates
As always great service and great people.10 out of 10 keep it up.
See you all the next time needed or service time. Tim and the team there are the best!
Rena G. from Valley RV Supercenter responded on 11/08/2024 02:57 PM

We're glad to hear that you had such a positive experience with us! It's fantastic to know that our team is hitting the mark—not just “10 out of 10,” but also “great service and great people.” We’ll keep aiming high and promise to keep the good vibes rolling for your next visit. Safe travels until then!


JB
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Jody (joe) B.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2024
10
2024 jayco
I like working with Josh, he seems knowledgeable about what I was looking for a new travel trailer, Mr Derek was very helpful in getting me financed, he took what I was talking about into consideration, with a lot of respect for the customer. I'll purchase a new travel trailer or RV from these people again.. thanks for the awesome job you people do..
Rena G. from Valley RV Supercenter responded on 11/08/2024 02:58 PM

It's fantastic to hear that you had such a great experience with Josh and Derek! We strive to treat our customers with the respect they deserve, and it seems our team delivered just that. Thank you for choosing Valley RV Supercenter!! Safe travels ahead!

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