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Valley Transmission & Auto Repair

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(17 Reviews)
76
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
76
Net Promoter Score ®

Business Details

About

For more than 35 years, Valley Transmission & Auto Repair has been a trusted auto mechanic and provider of exceptional auto repair and maintenance work on transmissions, fleet maintenance, and more for drivers in Victorville, Apple Valley, Hesperia, Barstow, and Fort Irwin, CA and the entire High Desert area. At our full-service auto For more than 35 years, Valley Transmission & Auto Repair has been a trusted auto mechanic and provider of exceptional auto repair and maintenance work on transmissions, fleet maintenance, and more for drivers in Victorville, Apple Valley, Hesperia, Barstow, and Fort Irwin, CA and the entire High Desert area. At our full-service auto shop, we prioritize the safety of every vehicle and the satisfaction of our customers, always delivering the best results.

Trust us with your vehicle and we promise peace of mind every time you get behind the wheel.
...more

Categories
Transmission Repair, Auto Maintenance, Oil Change
Contact
(760) 243-4030

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
15695 Village Dr Victorville, CA 92394-1707
Valley Transmission & Auto Repair's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(17 Reviews)

VC
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VICTORIA C.
Victorville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2024
verified customerVerified Customer
10
Exceptional Service
Kimberly made a stressful time more manageable and I was provided with exceptional service from the whole team! They got me back on the road quickly and efficiently, and I would like to say thanks to the entire team!

RO
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RENE O.
Victorville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2024
verified customerVerified Customer
10
2014 Ford flex front wheel drive SEL
Awesome very very satisfied at first when my car came out of the shop it looked like the computer was trying to readjust itself then after a few days it was much better they did transmission service and and pump transport case rebuilt overall very positive experience they were great but canister great very informative answered all my questions hopefully my car will last many many much miles 2014 Ford flex front wheel drive

RL
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REGINA L.
Pinon Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2024
verified customerVerified Customer
9
Thank you Ford Fiesta
I know it was difficult trying to figure out my A/C problems but I thank you for all your assistance.

JG
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JOSE G.
Victorville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2024
verified customerVerified Customer
10
Friendly and quick service
We’ve had work done here a couple of times and we have come away both times extremely pleased. Down to earth customer service, always polite and professional. I wouldn’t take our vehicles elsewhere for major services.

PB
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PAM B.
Victorville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2024
verified customerVerified Customer
10
Incredible workers
Went in for front brakes. The care and concern for my safety is amazing. Eddie has a heart of gold, his shop is outstanding.

SV
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STEVE V.
Victorville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2024
verified customerVerified Customer
10
3 Transmission rebuilds
Great Service and Great staff. I highly recommend!!

AH
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ALICIA H.
Adelanto, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2024
verified customerVerified Customer
10
Transmission leak
Took my car for a trans leak excellent quality service fast and friendly

MS
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MICHAEL S.
Barstow, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2024
verified customerVerified Customer
10
We are Very happy!
Even though it took a little bit longer than expected! Valley Transmission & Auto Repair did an excellent job on rebuilding our Jeep’s transmission. It was definitely worth the wait. Thanks to all!

AH
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ALICIA H.
Adelanto, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2024
verified customerVerified Customer
10
Dodge
I can’t express the amount of appreciation I have my first time here and where I will be going for now on, honest people didn’t try to have me fix unnecessary problems only what I went there for! I will be returning and recommending this place!

JB
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JEFFREY B.
Hesperia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2024
verified customerVerified Customer
10
Absolutely the Best in the Desert!
Valley Transmission and Auto Repair are the best repair shop around. Fair prices, and good people. They rebuilt my transmission in my 2001 Blazer, and they did a great job. It shifts perfectly now.

BH
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BERNARD H.
Victorville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2024
verified customerVerified Customer
9
Valley Transmission & Auto Repair has been very very good to me!
VThe work on my car was excellent, so excellent I was able to drive the next day to Northern California with confidence and without any issues!!! This is my choice when I need work done on my car!

TP
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TERRY P.
Pinon Hills, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2024
verified customerVerified Customer
10
Professionalism and honest auto repair at its best!
Kimberly was very friendly and helpful. The service and professionalism is top notch. The repairs were completed quickly and my car was back on the road in one day. Thank you!

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/23/2024
10
Professionalism and honesty at its best!
Top notch service!
Manager from Valley Transmission & Auto Repair responded on 06/25/2024 12:01 PM

Terry, thank you so much for the review. It was a pleasure doing 
business with you and I am so glad that you are still happy
with our service. Im glad that we talked and I am glad that we
realized  the star rating was an error. I will send you the email
to correct it. Thank you again.


EE
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ELIA E.
Victorville, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/21/2024
verified customerVerified Customer
0
Unsatisfied Customer
Highly unsatisfied. Took my car in to get a diagnosis on why engine light was on and blinking and when blinking car loss of power. When I was told car was ready all that was given to me was printed paper telling me my key was lose, which I told them it was so to be careful and my catalyst was clogged which I found unlikely because it had been replaced like a year prior. But we went ahead and replaced the catalyst again ( not with them) and still engine light on and still blinking. A waste of $90 to get a diagnosis with them, I called and told them I wanted a print out of the diagnosis taken on my car that I paid $90 for. Their response was they don’t do that I then told them well where are the codes they pulled on my car from the diagnosis, after going back and forth they ended up sending an email with a link to see the codes BUT when trying to get to link it was useless because it wouldn’t let me get in it. So here I am again trying to figure out my cars problem myself by Google. I live on a fixed income and I trusted this auto shop to be reliable and I was let down.

NF
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None F.
Adelanto, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/24/2024
3
Good experiences for the entire process only the difficulty comes when we have to filled up the recapcha.
Goof experiences for the entire process only the difficulty comes when we have to filled up the recapcha.

PB
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PAM B.
Victorville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2024
verified customerVerified Customer
10
Amazing service and concern
Eddie, Kim, and the whole team are incredible people. We absolutely love them, and have for years. All of my cars have been fixed at this shop. They are understanding and friendly and compassionate and help in any way they can. I never doubt that my car isn't gonna be great when I get it back. I will ONLY go here for any of my car needs.

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