Here at Valu Muffler & Brake Auto Centers we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Western New York offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back. Here at Valu Muffler & Brake Auto Centers we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Western New York offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
We're glad to hear that you found Valu quick and efficient! It sounds like we hit the nail on the head this time—maybe we should consider a side gig in speed running. Your support means a lot to us, and we appreciate you taking the time to share your experience!
Verified CustomerIt's great to hear you had a fantastic experience with us! We love being the friendly neighborhood garage that keeps your wallet happy while providing top-notch service. Our team is all about getting you back on the road without breaking the bank. If you ever have any more automotive mysteries to solve, you know where to find us. Drive safe and keep those wheels turning!
Verified CustomerWe're delighted to hear that Matt and the team have made a lasting impression! It's great to know you trust us with your car—like a cozy blanket on a cold day. We appreciate your loyalty and are always here to keep your ride running smoothly. Your car called, and it seems it’s happy too!
Verified CustomerWe appreciate you taking the time to share your experience. Timeliness and courtesy are our bread and butter, so it's great to hear we hit the mark. If you ever need a pit stop again, just know we’ll roll out the welcome mat!
Verified CustomerWe're glad to hear that you were happy with the work we did! It's always our goal to keep our customers smiling, both during and after their visit. If there's ever anything else we can help you with, just let us know—our tools are always ready for action!
Verified CustomerIt's fantastic to hear that you had another great experience with us! Quick and efficient is our middle name—well, sort of. We might need to work on our business cards. Your support and trust in us mean a lot, and we're glad to know your car is in good hands. We look forward to keeping your ride running smoothly!
Verified Customer
Verified CustomerWe appreciate you taking the time to share your thoughts about your experiences with us. It's great to hear that our team is hitting the mark when it comes to communication and transparency—nobody likes the feeling of being upsold on car repairs like they're shopping at a used car lot. On the flip side, you raise some valid points about our office area and parking situation. It seems we need to channel our inner Marie Kondo and tidy up a bit. As for the parking, we wish we could magically expand the lot, but we're just not there yet. Your feedback is invaluable and will certainly help us improve. Thank you for choosing us for your auto needs.
Verified CustomerWe appreciate your feedback! It sounds like we were able to get you back on the road without turning it into an all-day event. Quick and reasonably priced is what we aim for! We'll be here when you're ready to roll through our doors again—hopefully without any fuel filter drama next time!
Verified CustomerWe really appreciate you sharing your experience! It’s always a win when we can save you some bucks and connect you with trustworthy partners for those extra tasks. We're glad to hear you’re a happy customer—it's exactly what we aim for! If you ever need any other vehicle wizardry, you know where to find us. Happy driving!
Verified CustomerIt sounds like Matt is the undisputed champion of customer service in your book! We're glad to hear that you had a speedy experience with us — after all, we believe in getting you back on the road faster than you can say "muffler." We appreciate your support and look forward to keeping your vehicle in tip-top shape!
Verified CustomerWe appreciate your kind words about Mat and the team in Tonawanda! It's great to hear that you received excellent service. We take pride in finding the right mix of expertise and customer care, and it seems like Mat hit the nail on the head. If our team ever gets tired of fixing cars, they might just have to consider a career in stand-up comedy!
Verified CustomerWe're glad to hear that Matt and Mark were able to assist you with your BMW and that you found their diagnostic expertise impressive. It sounds like they were on the case faster than a pit crew at a race. We appreciate your business and look forward to keeping your vehicle in top shape!
Verified Customer
Verified CustomerWe're glad to hear your Camry is back in action and sounding great! It's always our goal to keep things quick and hassle-free, so we appreciate you taking the time to share your experience. If you ever find yourself needing more mechanical magic, you know where to find us!
