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Village Auto Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(446 Reviews)
99
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

We are family owned and operated since 1985. We are your number 1 auto repair shop in Holliston and surrounding areas. We specialize in front end alignment, tire and brake services. We are available for late drop offs until 9:00 pm. We are family owned and operated since 1985. We are your number 1 auto repair shop in Holliston and surrounding areas. We specialize in front end alignment, tire and brake services. We are available for late drop offs until 9:00 pm.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(508) 429-2535
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1292 Washington St Holliston, MA 01746-2213
Get Directions
Village Auto Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(446 Reviews)
Write a Review
Recent Reviews
TG
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THOMAS G.
Holliston, MA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Corrected failed inspection
I took my truck into Village Auto for a vehicle inspection and it failed due to front end mechanical issues. Neil felt the vehicle should not be driven so I left it at the station. Neil very quickly estimated the repair cost with which I was satisfied and I okayed him to proceed with the repairs. The next day the truck was returned to me with the repairs completed and a passed inspection. I have taken my vehicles to Village Auto for a number of years and I have always been confident in his work. I highly recommend Village Auto for their professionalism, promptness, and fairness.
LA
Leopold A.
Holliston, MA
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Leopold said he got what he needed within a half an hour.
Recommended
CD
Chris D.
Holliston, MA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Chris said he has been doing business with them for over 30 years and is always pleased with their service.
Recommended
JP
John P.
Sherborn, MA
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
John said they did a good job and were reasonable.
Recommended
MH
Michelle H.
Holliston, MA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
Category: Service
Michelle said her family has been going to the business for over 40 years. She feels she can talk to Neil, Neil is good about getting them in and getting the work done as soon as possible. She appreciates that they always try to fit them in when something needs to be done. She is confident in their work.
Recommended
MD
Mark D.
Holliston, MA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
Category: Service
Mark said they are pretty good, reasonable with the charge. He added he had a reflector that was pushed in, it was an issue with other mechanics. Neil was great, had tires balanced and now the vehicle runs great.
Recommended
SB
Sam B.
Framingham, MA
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Spoke with Andrea. She said they fixed her vehicle, and they were quick.
Recommended
TS
Tom S.
Holliston, MA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Tom said he always goes there and they are awesome, reasonable, he trusts them.
Recommended
MR
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Mike R.
Hopkinton, MA
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Prompt and Reliable Service
Set up maintenance work in advance and Neil kept to schedule.
MR
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MARTIN R.
Holliston, MA
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Fix a flat
Ended up diagnosed with a breach of the sidewall.. needed a new tire. Quick and great service in replacing the tire.
DR
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DIANE R.
Holliston, MA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Great Service, Neil was a pleasure to work with. Kept me informed of what needed to be done and the cost. Diane R
Great Service. Neil was a pleasure to work with. Kept me informed of what needed to be done as well as the cost.
Diane R
TH
Ted H.
Holliston, MA
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
Category: Service
Ted stated they have always gone to them with no issues.
Recommended
Neil L., Owner from Village Auto Service Center responded on 03/31/2025 11:55 AM

Thanks Ted! Always a pleasure 

Neil Lazzaro                                                     Owner                                                            508-429-2535
CF
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CARTER F.
Milford, MA
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Great service
Another great experience with Village Auto. Neil and his crew are honest, knowledgeable and fair.
When you find a business like this you don't go anywhere else.
Neil L., Owner from Village Auto Service Center responded on 03/31/2025 11:54 AM

Thanks Carter! We appreciate the good word.Neil and the Crew

Neil Lazzaro                                                     Owner                                                            508-429-2535
HB
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HEATHER B.
Holliston, MA
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
An honest mechanic
Never a concern when dealing with Village Auto.
Neil and his team are the most honest business I've ever delt with.
Always honest. Always fixed right the first time.
Neil L., Owner from Village Auto Service Center responded on 03/31/2025 11:53 AM

We're glad to hear that your experiences with us have been worry-free! Always a pleasure to deal with. Thank you Neil and the Crew
Neil Lazzaro                                                     Owner                                                            508-429-2535

HB
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HEATHER B.
Holliston, MA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
"Always GREAT service"
Most trustworthy shop I've ever dealt with.
Neil L., Owner from Village Auto Service Center responded on 02/06/2025 09:49 AM

We appreciate you taking the time to share your experience. Thank You Heather

Neil Lazzaro                                                     Owner                                                            508-429-2535
Displaying Review 1 - 15 of 446 in total
Service Coupons and Posts
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We’re revved up to hear you enjoyed our top-notch service! 🚗💨 Neal and our talented mechanics love putting a smile on your face—along with a fair price! Thank you for the shoutout! 😄 #VillageAutoService #CustomerAppreciation
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Thanks for the kind words! We're thrilled to hear that Neil has made your experience smooth as butter ?✨. Transparency and communication are key in auto care! Drive safe and see you next time! #VillageAutoService #CustomerCare
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Thank you for the awesome review! ?✨ We love making your auto service as easy as pie—just without the calories! ? Your trust means the world to us. See you next time for more spot-on repairs! #VillageAutoService #CustomerSatisfaction
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? We're thrilled to hear we could help cool things down in a hurry! ?? Thanks for trusting us with your Ford Escape. When summer hits, we’re always ready to jump into action! #VillageAutoService #CoolCarsCoolerPeople
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Glad we could help you out when your brakes were feeling a bit rusty! ? Thanks for the 5-star review, we'll keep on truckin' to provide top-notch service! #CustomerAppreciation #VillageAutoService
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Hey there! ? We're thrilled to hear about your experience with our team at Village Auto Service Center. We appreciate your kind words and look forward to serving you again! #CustomerService #Professionalism
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Thanks for the 5-star review! ?? We're thrilled to hear that Neil could help with your Check Engine light. We appreciate the recommendation! #AutoRepair #CustomerSatisfaction
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? Thank you for the kind words! We're thrilled to hear about your positive experience and are grateful for your support. We look forward to serving you again! ??️ #CustomerAppreciation #VillageAutoCare
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Thanks for the 5-star review, James! ? We're thrilled to hear about your positive experience with our team. We're on a mission to bring trust and efficiency to auto care! #HappyCustomers #VillageAuto
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Thank you for the ⭐⭐⭐⭐⭐ review! We're thrilled to know you had a great experience at Village Auto Service Center. ?? #CustomerAppreciation #HollistonAutoRepair
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