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Village Automotive Services

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(325 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
94
Net Promoter Score ®

Business Details

About

Village Automotive Services is a fully insured Auto Repair and Maintenance Facility in Union, New Jersey, specializing in a variety of automotive services.

Our knowledgeable and experienced technicians can repair even the most challenging problems using the latest technology to diagnose your vehicle. We pride ourselves on our
Village Automotive Services is a fully insured Auto Repair and Maintenance Facility in Union, New Jersey, specializing in a variety of automotive services.

Our knowledgeable and experienced technicians can repair even the most challenging problems using the latest technology to diagnose your vehicle. We pride ourselves on our communication and honesty with our customers. Whether you have a daily driver or fleet of vehicles look no further than Village Automotive Services to keep you on the road!
...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(908) 289-1423

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 3:30 PM
Sun
closed
* Eastern Time (Us & Canada)
1225 Magie Ave Union, NJ 07083

Affiliations

AAA - Approved Auto Repair
NAPA
Village Automotive Services' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(325 Reviews)

TW
Teddy W.
Scotch Plains, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Village auto
Kevin is very professional and excellent in his field as a mechanic

LG
Louis G.
Elizabeth, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Oil change
Quick and friendly. Been going for years to them.

PR
Paul R.
Roselle Park, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Oil change. Topped off all fluids and tire pressure
Serviced as expected. Very competitive pricing.
Kevin K. from Village Automotive Services responded on 03/30/2025 09:42 AM

We appreciate you taking the time to share your experience. It's great to hear that our service met your expectations and that our pricing kept your wallet happy too. Competitive pricing is our secret weapon, and we're glad you noticed! If there's anything else we can do for you, let us know.


PO
Patricia O.
Cranford, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
9
Elantra rescue.
I needed to have my car towed to Village Auto. The folks there diagnosed the problem, called to advise of the diagnosis and went to work to do the repair to the same day. A competent repair garage. Car running smoothly. Thanks Village Auto
Kevin K. from Village Automotive Services responded on 03/22/2025 06:09 PM

We're glad to hear your car is back on the road and running smoothly! It sounds like we were able to pull a little magic with that same-day repair. Our team certainly strives to be the doctors of the auto world, efficiently diagnosing and treating any issues. If you find yourself in need of help again, you know where to find us—hopefully not during a roadside emergency next time!


GB
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Gary B.
Elizabeth, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Replaced catalytic converter
So thankful to the team at village automotive for replacing my catalytic converter. It was an emergency job done quickly and efficiently.
Kevin K. from Village Automotive Services responded on 03/22/2025 06:09 PM

It sounds like you had quite the automotive adventure! We're glad to hear that our team could swoop in like superheroes to get your catalytic converter replaced in a pinch. It's always our goal to keep things running smoothly, especially during those unexpected moments. If you ever find yourself in need of more automotive assistance, just give us a shout!


SK
Sharon K.
Union, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Excellent
Great service! Explains everything including cost before working on car.
Kevin K. from Village Automotive Services responded on 03/22/2025 06:09 PM

We're glad to hear you had a great experience with us! Clear communication is key, especially when it comes to car repairs—nobody likes surprise costs popping up like an unwelcome guest at a party. If you ever have more questions or need assistance in the future, we're here to help!


MD
Marie ` D.
Union, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2025
verified customerVerified Customer
10
Village Auto is reliable and honest
Always a good experience from booking with an extremely accommodating lady to the prompt service
Kevin K. from Village Automotive Services responded on 03/22/2025 06:09 PM

We appreciate your feedback and are glad to hear that your experience was a positive one! It's great to know that our team made the booking process smooth for you and that you received prompt service. If there's anything else we can do to make your next visit even better, just let us know. We’re here to keep your wheels turning!


KY
Keith Y.
Springfield, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
New tires!
Fantastic service! Kevin and his team are 2nd to none! Constant communication about parts and prices before the work was being done. Car was returned the same day!
Kevin K. from Village Automotive Services responded on 03/05/2025 03:14 PM

We appreciate your fantastic feedback! It's great to hear that Kevin and the team kept the lines of communication wide open and got your car back to you in a jiffy. At Village Automotive Services, we believe in making your experience as smooth as possible—kind of like a well-tuned engine. We're glad we could hit the right notes for you. Your support means a lot to us!


MH
Madelene h.
Hillside, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Car check
Reliable and HONEST. I thought I might have needed brake repair but was told it was OK. How would I have known!
Kevin K. from Village Automotive Services responded on 03/05/2025 03:14 PM

We're glad to hear that you found us reliable and honest! It’s always a relief when a potential brake repair turns out to be just a scare—like thinking you’ve seen a ghost and it turns out to be your jacket on a chair instead. We strive to keep our customers informed and safe, so knowing you walked away with peace of mind makes our day. Thanks for choosing us for your automotive needs!


RP
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Richard P.
Union, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Simply the best!7
Village mechanics has consistently rendered prompt, professional, and very courteous service in all my experiences with them. I recommend them without reservation. I
Kevin K. from Village Automotive Services responded on 03/05/2025 03:14 PM

We appreciate you taking the time to share such positive feedback! We're delighted to hear that our team has been consistent in providing prompt and professional service. It sounds like we’ve managed to make your automotive woes disappear like magic - without the top hat, of course. Your recommendation means the world to us, and we look forward to keeping your vehicle in tip-top shape in the future!


LL
Lyudmyla L.
Springfield, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Village Automotive service.
“I had an amazing experience . The team was professional, knowledgeable.The service was top-notch, and the pricing was fair with no hidden fees. Highly recommend this shop to anyone looking for reliable and honest mechanics.
Kevin K. from Village Automotive Services responded on 03/05/2025 03:14 PM

It's fantastic to hear that you had an amazing experience with our team! We do pride ourselves on our professionalism and honesty—after all, who enjoys hidden fees? Not us! We're delighted that our service met your expectations and that you found our pricing fair. Your recommendation means a lot to us, and we're always here for anyone in need of reliable mechanics. Here's to smooth driving and a well-maintained vehicle!


CV
Charlie V.
Elizabeth, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2025
verified customerVerified Customer
10
Great service
great service did not take long and car runs like new
Kevin K. from Village Automotive Services responded on 03/05/2025 03:15 PM

We appreciate your feedback! It’s fantastic to hear that you enjoyed our speedy service and that your car is feeling like it just rolled off the showroom floor. We aim to keep things running smoothly—both for your vehicle and your schedule. If we could make your car coffee, we would!


IB
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Iris B.
Union, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Great staff and service
When we called Village Automotive, we informed them that we'll probably need a new battery. Anna scheduled us when to come and after they thoroughly checked the charging system, they confirmed that it was the battery and that the alternator was charging well. We got the car back in the afternoon. The quality of their work is great and the way they interact with their customers is awesome!!! Thank you Kevin, Anna, and to the rest of the staff at Village Automotive Services. 👍👍👍
Kevin K. from Village Automotive Services responded on 01/31/2025 09:26 AM

We're glad to hear you had a positive experience with us! It sounds like Anna and the team really hit the mark in diagnosing your battery situation—you could say they’ve got a spark for customer service! We take pride in our work and enjoy keeping our customers in the loop. If your car ever has any more surprises up its sleeve, you know where to find us!


MC
Michelle C.
Weehawken, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Great service!
Thank you for your incredible service and continuous updates on the status of my repair! My car rides so smooth!
Kevin K. from Village Automotive Services responded on 01/31/2025 09:26 AM

We're over here giving a standing ovation for your kind words! It's great to hear that you found our service to be top-notch and that your car is riding smoother than a jazz saxophonist. Keeping you updated is part of the package—think of us as the friendly narrators of your car's repair story. Here's to many more smooth adventures on the road!


DP
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Donald P.
Union, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Diagnose engine hesitation & oil change
I requested a diagnosis of the engine having a hesitation when accelerating mostly from a low speed but they couldn’t identify any obvious issues. I’ll continue to monitor. They also changed the oil and filter and did not charge me for any time spent on diagnosis , which I appreciated.

Displaying Review 1 - 15 of 325 in total
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