I was Confused about the estimate process. Thought we were supposed to get a price and if agreeable, leave it there for repair. Instead, told to bring it back over a week later. What if it had been towed there instead of driven? Told estimate would be made after they got into the job and found true extent of damage. But since They are approved by our insurer it was not a problem in this case. (Entered by customer via UpdatePlus)
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