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Wasilla Family Auto

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(648 Reviews)
86
Write a Review
Schedule Appointment

Score Details

5 stars
88%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
4.0
ReScore™ Average
86
Net Promoter Score ®

Business Details

About

Wasilla Family Auto is Wasilla, Alaska’s summer and winter car care experts. Home to the million mile warranty and other available authorized warranties through NAPA. We provide our outstanding top notch services to everyone from high school and university students to the military and seniors.

We are excited about the addition of out Wasilla Family Auto is Wasilla, Alaska’s summer and winter car care experts. Home to the million mile warranty and other available authorized warranties through NAPA. We provide our outstanding top notch services to everyone from high school and university students to the military and seniors.

We are excited about the addition of out new alignment apparatus and other automotive tools allowing us to provide every automotive service you can think of under one roof. ...more

Categories
Auto Repair, Tires, Oil Change
Contact
(907) 373-1948
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Alaska
2300 Wasilla Fishhook Road Wasilla, AK 99654-4005
Get Directions
Wasilla Family Auto's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(648 Reviews)
Write a Review
Recent Reviews
WH
Wess H.
Talkeetna, AK
Chevrolet Cobalt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
Category: Service
Wess said there was nothing negative at all. They were polite, professional, it was a good price and it was a good diagnosis. He was really happy with them.
Recommended
KS
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KEVIN S.
Wasilla, AK
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Thanks
Always professional and timely. Nick and the team are always spot on... thanks
GS
Garry S.
Wasilla, AK
Cadillac DeVille
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Garry said they couldn't get the analyzer to work.
Recommended
CD
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CAROL D.
Wasilla, AK
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Excellent
Friendly and prompt service for my oil change.
JT
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Jim T.
Wasilla, AK
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Fair and knowledgeable
The service and knowledge was excellent. They kept me informed and were done in a timely manner. Great customer service, very friendly.
DR
Dale R.
Wasilla, AK
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Dale said they do good work, and they did what he wanted. They have great service.
Recommended
LZ
Laura Z.
Willow, AK
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Laura said they did a great job, and were very personable and professional.
Recommended
AG
Arlene G.
Wasilla, AK
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Spoke with Nick. He said they did a great job and answered all their questions.
Recommended
NH
Nick H.
Fairbanks, AK
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Nick said he is located 300 miles away and he only deals with them. They do awesome work and he goes out of his way to take his vehicles to them. He only recommends this business.
Recommended
JV
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JERRY V.
Wasilla, AK
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2025
verified customerVerified Customer
10
Outback
They were efficient and fast. I appreciate their attention to detail. Nick is awesome
RR
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RUTH R.
Wasilla, AK
Subaru Tribeca (Natl)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Friendly, quick service
Made an appointment, got my car in and they diagnosed what I suspected. They wven tried to get a part covered by my warranty, but covered the failed part themselves. Let me know a service wasn't needed quite yet when I thought it was. Honest and reliable once again. I'll be back!
AK
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Allen K.
Wasilla, AK
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
brought my car in for the shaking in the front end and before the day was out it was troubleshot, repaired and ready to go back home all for under $100.00
This is the only place I will take my car for repairs. They are excellent, fair priced and willing to go above and beyond. Solid Performers
SW
Scott W.
Wasilla, AK
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
Category: Service
Scott said they save his vehicle.
Recommended
AW
Alexandra W.
Alaska
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
Category: Service
Alexandra said they fixed her vehicle quickly and communicated well.
Recommended
CD
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C D.
Point Baker, AK
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/13/2025
0
Almost $2000 to glue in my altenator.. wow total rip off, read my review on google..
Total rip off, and they glued in my altenator..
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