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Watson Automotive Service LLC

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(37 Reviews)
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Score Details

5 stars
83%
4 stars
8%
3 stars
<1%
2 stars
<1%
1 star
8%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

The Cadillac Experts!! The Cadillac Experts!!

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(281) 893-5200
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
16250 Ella Blvd Houston, TX 77090
Get Directions
Watson Automotive Service LLC's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(37 Reviews)
Write a Review
Recent Reviews
GD
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Glenn D.
Houston, TX
Toyota Tundra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/17/2019
verified customerVerified Customer
They Did a Big Job Successfully
Watson Automotive worked on my Toyota truck. It turned out to be a bigger job than they expected, and it took a little longer than they anticipated, but they did a good job and they did it for a very reasonable rate. I took a week to write this review so that I could see if any issues cropped up. It seems to be fine, although there was what appeared to be a small oil leak under the transmission that hadn't existed before. It appears to have dissipated, so maybe it wasn't a leak, just a spill or something. We'll see. Thank you, Alan, for fixing my truck. It was definitely a big job. I gave a 4 instead of a 5 because you didn't call me when you said you would. You didn't have it ready at the time you estimated; twice, and I had to drive to the shop to find out the status. Otherwise, all good. Thanks again.
Recommended
KM
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Krystle M.
Houston, TX
Mitsubishi Galant
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2019
verified customerVerified Customer
Great Service
The owner was very professional and very patient. He took care of everything I needed from car repair to reserving my rental. I went in the shop stressed and came out relieved. I recommend this shop to everyone!
Recommended
Alan W. from Watson Automotive Service LLC responded on 04/11/2019 08:01 AM

Thank you!!!

Watson Automotive Service
FT
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Fredrick T.
Houston, TX
Cadillac DeVille
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2019
verified customerVerified Customer
Service
Everythings seems ok after service, i will be back for other service needs.
Recommended
Alan W. from Watson Automotive Service LLC responded on 04/11/2019 08:02 AM

Thank you!!!

Watson Automotive Service
BF
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Brian F.
Houston, TX
Mercury Montego
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2019
verified customerVerified Customer
Great service
Brought my car in for electrical issues. The dealer quoted one price, Watson Automotive repaired for less than half.
Recommended
Alan W. from Watson Automotive Service LLC responded on 03/14/2019 02:52 PM

Thank you Brian!!!  Let me know if you need anything else.

Watson Automotive Service
MH
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Mark H.
Spring, TX
Cadillac DeVille
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2019
verified customerVerified Customer
Satisfaction
I am very impressed with the service and the honesty and integrity of Al. I learned things about my car I did not know and needed to know particularly to replace the rear shocks. Thank you I will be back.
Recommended
Alan W. from Watson Automotive Service LLC responded on 03/13/2019 11:24 AM

Thank you!!!

Watson Automotive Service
AD
Aneisha D.
Houston, TX
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2019
verified customerVerified Customer
Category: Service
Aneisha said the service was swift, courteous and informative. They also changed a part, and went above and beyond to make sure the vehicle was running right.
Recommended
Alan W. from Watson Automotive Service LLC responded on 03/13/2019 11:24 AM

Thank you!!!

Watson Automotive Service
BG
Bruce G.
Houston, TX
Cadillac CTS Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2019
verified customerVerified Customer
Category: Service
Bruce said he had no problem with his service.
Recommended
Alan W. from Watson Automotive Service LLC responded on 03/13/2019 11:25 AM

Thank you, Bruce.  Let me know if you need anything else.

Watson Automotive Service
AM
Albert M.
Houston, TX
Cadillac Fleetwood
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2019
verified customerVerified Customer
Category: Service
Albert said the staff was informative and provided timely service.
Recommended
Alan W. from Watson Automotive Service LLC responded on 02/26/2019 06:24 PM

Thank you!!!

Watson Automotive Service
KD
Ken D.
Houston, TX
Cadillac Fleetwood
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/16/2019
verified customerVerified Customer
Category: Service
Ken said he was not happy with his service. He has returned his vehicle several times. His vehicle's brake light keeps turning on.
Not Recommended
Alan W. from Watson Automotive Service LLC responded on 02/20/2019 03:49 PM

Im sorry you are still have problems with the car.  I would like to take care of it for you.  Please give me a call.
Alan Watson

Watson Automotive Service
RH
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Rick H.
Spring, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2019
Class Act
This shop is a class act! I'm a retired Cadillac Specialist Service Manager and I know when the BS is flying and when the price is wrong. Watson Automotive is honest and fair in their dealings. Alan even delivered my car and took an Uber back to the shop. Due to extremely difficult circumstances I was unable to get to Watson Auto so Watson Auto got my car to me! That my friends is customer service!!!
Recommended
Alan W. from Watson Automotive Service LLC responded on 02/11/2019 06:26 AM

Thank you, Rick!!!  If you need anything, give me a call.

Watson Automotive Service
AR
Adam R.
Humble, TX
Cadillac CTS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2019
verified customerVerified Customer
Category: Service
Adam said that the place had good service.
Recommended
Alan W. from Watson Automotive Service LLC responded on 01/31/2019 06:31 AM

Thank you!!!

Watson Automotive Service
HB
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Henry B.
Humble, TX
Dodge Nitro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2019
verified customerVerified Customer
Customer Service
The staff is always willing to offer a great service.
Recommended
Alan W. from Watson Automotive Service LLC responded on 01/28/2019 07:03 AM

Thank you!!!

Watson Automotive Service
EM
Everett M.
Spring, TX
Cadillac DeVille
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2019
verified customerVerified Customer
Category: Service
Everett said they do good work.
Recommended
Alan W. from Watson Automotive Service LLC responded on 01/17/2019 03:07 PM

Thank You!!!

Watson Automotive Service
FC
Frank C.
Spring, TX
Cadillac Escalade ESV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2018
verified customerVerified Customer
Category: Service
Frank said he was not disappointed with his service.
Recommended
Alan W. from Watson Automotive Service LLC responded on 12/04/2018 02:36 PM

Thank You!!!

Watson Automotive Service
JM
Judith M.
Houston, TX
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2018
verified customerVerified Customer
Category: Service
Judith said that the staff at the place did just as she asked, were quick and completed the work efficiently.
Recommended
Alan W. from Watson Automotive Service LLC responded on 12/04/2018 02:36 PM

Thank you Judith!!!

Watson Automotive Service
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