WayMaker Automotive LLC is your local auto shop serving the OPELIKA, AL area. Give us a call for your automotive needs. WayMaker Automotive LLC is your local auto shop serving the OPELIKA, AL area. Give us a call for your automotive needs.
Hey Hannah. My name is Amy and I'm the owner of WayMaker Automotive. I saw the review you left this morning. I wanted to reach out and first apologize that you felt the way you did. As a woman, I pride myself on my business giving women accurate information about their vehicle. As well as professional services, courteous staff, and a safe space to wait for repairs to be done. Our labor rate is about average for our area, but we do find ourselves on the lower end of that scale. You were informed yesterday before you came for a diagnostic, the exact amount that you would be expected to pay, and also informed that it would be given back to you if you did the repairs here. The quote you were given yesterday for a transmission included the price of the transmission, shipping on the transmission, fluid for the transmission, as well as labor to remove the old transmission and replace it with the new one. Not only did we diagnosis your vehicle issues, we also did some repairs that fixed some of the problems you were having for no extra charge. We do take care of a few of your family members as customers, and they are like family to us. As a woman, I understand what it's like to be taken advantage of when it comes to the automotive industry and that will never happen here. Maybe one day we can gain your trust and add you to our family as a loyal customer. Please feel free to reach out with any questions you may have as well as any other needs of repair. God Bless and have a great day!