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Weavers Auto Center Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(301 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Weaver's Auto Center Inc. has been serving the needs of the community since 1975. We take great pride in our workmanship and will strive to make you a very satisfied customer. Whether you have been in a collision or need routine maintenance on your vehicle, rest assure your vehicle will be restored to its pre-loss condition by I-Car and Weaver's Auto Center Inc. has been serving the needs of the community since 1975. We take great pride in our workmanship and will strive to make you a very satisfied customer. Whether you have been in a collision or need routine maintenance on your vehicle, rest assure your vehicle will be restored to its pre-loss condition by I-Car and ASE Certified technicians. ...more

Categories
Auto Repair, Auto Body, Car Maintenance
Contact
(913) 441-0001

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* No Time Zone Provided
6502 Vista Ave Shawnee, KS 66218-9240
Weavers Auto Center Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(301 Reviews)

LK
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L K.
Spring Hill, KS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/21/2022
0
Disrespectful
Used to be great, but completely took advantage of a friend of mine that I recommended them to. Your car will be in worse shape than it was when you brought it in, the customer service is awful and the workers are completely disrespectful.

MS
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Mark S.
Shawnee Mission, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2019
Another great experience!
I just wanted to say “Thank you” to all of the staff for another great experience. You have made my Expedition look better than new and I am completely satisfied with all of the extra steps you take to ensure my satisfaction! I will recommend your company to everyone who needs an honest and state of the art auto facility. Thanks again

Mark Schneider
Recommended

LB
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LORA B.
Kansas City, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2019
I highly recommend
The customer service people were so nice.I got hit by somebody and it was his insurance paying they made it super easy for me. Me my rental car setup my appointment. There whole attitude just made me feel it ease. And when I picked up my car my baby girl looked brand new.
Recommended

KM
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KARI M.
Shawnee, KS
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/02/2018
verified customerVerified Customer
Kind staff
The staff is exceptionally kind at all times. Here are my "complaints"
1. Upon arrival at 8am on a Monday I asked for a ride back home. 25 minutes later I asked again and they forgot to tell the driver I needed a ride. I did get the ride within 5 more minutes.
2. I asked for an oil change and 30pt inspection. It took most of the day to get the results. They recommended about $1500 in work (trans flush, brake flush, power steering, ect.. .) but missed the few things I knew I needed: brakes, brake lights. I told them I wanted the brakes fixed so that was going to be another inspection.
3. The next day (Tuesday) they called first thing in am to say they would fix breaks (resurface drums, pass on rear) and call as soon as complete. They called at 5:17pm to say my car was ready and they would be open until 5:30! A whole 13 minutes for me to get there.
4. The next morning (Wednesday) I called at 730am for a ride. At 7:55 i called back and they still had not arranged the ride. My ride finally arrived at 815.
5. My car was there for 48 hours for an oil change and rear breaks.

I want to mention again that everyone was very kind. I would not take my car back here. It was time consuming and they were more focused on telling me I needed a bunch of services than finding the actual problems I had (breaks and lights)
Not Recommended

DZ
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DENISE Z.
Shawnee, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2018
verified customerVerified Customer
I Wrecked my Car
You guys are very helpful. I was not able to afford to have my car fixed but you guys are so professional and very helpful, didnt give me any grief for not having my car fixed over there. if I have any problem in the future of my car, I will definitely come back
Recommended

JP
Joe P.
Kansas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2018
verified customerVerified Customer
Category: Service
Joe said everything was done on time and the staff explained everything. Nicky was very helpful.
Recommended

CB
Conner B.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2018
verified customerVerified Customer
Category: Service
Conner said the business did a good job.
Recommended

AS
Angelina S.
Shawnee, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2018
verified customerVerified Customer
Category: Service
Angelina said she really liked the service at this business. They were thorough and helpful.
Recommended

WB
William B.
Shawnee, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2018
verified customerVerified Customer
Category: Service
William said he's been very happy with the service.
Recommended
Nikki M., Service Advisor from Weavers Auto Center Inc responded on 06/18/2018 06:10 AM

Thank you for taking time to provide your feedback. We hope to continue to serve you in the future, and assist you with your vehicle needs.


JM
Joyce M.
Lenexa, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2018
verified customerVerified Customer
Category: Service
Joyce said they did a good job. She liked the car wash and the personnel were very efficient.
Recommended
Nikki M., Service Advisor from Weavers Auto Center Inc responded on 06/18/2018 06:12 AM

Thank you for your feedback. We look forward to continuing to serve you and keeping you safe on the road. 


TV
Tom V.
Shawnee, KS
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/12/2018
verified customerVerified Customer
Category: Service
Tom said he would recommend the business for service.
Recommended
Nikki M., Service Advisor from Weavers Auto Center Inc responded on 06/13/2018 01:10 PM

Thank you for your feedback. We look forward to continuing to build a relationship with you, and look forward to earning a five star classification from you in the future! 


LL
Lindsay L.
Kansas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2018
verified customerVerified Customer
Category: Service
Lindsay said the business does a good job and they stand behind their work.
Recommended
Nikki M., Service Advisor from Weavers Auto Center Inc responded on 06/12/2018 03:29 PM

Thank you for taking time to provide feedback on your experience with Weavers Auto Center. We believe that standing behind your work is a driving force behind a successful business, and just one of the many aspects of what sets us apart from other repair facilities.  We appreciate your business, and look forward to serving you for the years to come. 


ST
Sue T.
Kansas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2018
verified customerVerified Customer
Category: Service
Sue said the service was exceptional and outstanding.
Recommended
Nikki M., Service Advisor from Weavers Auto Center Inc responded on 06/06/2018 05:19 AM

We are so pleased to hear that your experience with Weavers Auto Center was everything we aim for. We look forward to helping you keep your vehicle on the road for the long haul! 


Verified Customer
Shawnee, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2018
verified customerVerified Customer
Always superior service
The associates at Weaver's always take fantastic care of me and my vehicle. There is always up front and honest communication of any issues and thorough inspection of my car so my family stays safe.
Recommended
Nikki M., Service Advisor from Weavers Auto Center Inc responded on 05/31/2018 06:38 AM

Thank you for your kind words! We always strive to take the best care of our guests, and make sure that they, and their family are safe on the road. We look forward to helping you maintain your vehicle, and keeping your family safe for years to come. 


DF
David F.
Shawnee, KS
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/31/2018
verified customerVerified Customer
Category: Service
David said the staff were really deceiving in the way they were bidding vehicles, as it was very misleading. He said they tried to charge the diagnostic separate from the labor work, which is like con artist work. He said the work they did was fine.
Not Recommended
Nikki M., Service Advisor from Weavers Auto Center Inc responded on 06/11/2018 07:38 AM

Sometimes the technicians needs to go further in diagnostics in order to inspect a vehicle to find the root cause of the issue, as in this case, with the need to inspect the rocker assemblies (which required removal of the valve cover on one side of the engine) for a possible collapsed lifter. Should the repair have been performed with us, if the lifter was collapsed, a portion of the diagnostics would have went to the repair time, as part of the repair would be removing the valve cover, to remove the cylinder head. 


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