business image

West Omaha Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(921 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

West Omaha Auto Service is located at 5253 S. 133rd Court Omaha, NE 68137. We specialize in complete automotive service for your car, light truck, or SUV. Our story starts in 1993 when owner Dave Ross retired from a local Acura dealership to open his own automotive service center. The rest, as they say, is history. With a reputation for West Omaha Auto Service is located at 5253 S. 133rd Court Omaha, NE 68137. We specialize in complete automotive service for your car, light truck, or SUV. Our story starts in 1993 when owner Dave Ross retired from a local Acura dealership to open his own automotive service center. The rest, as they say, is history. With a reputation for honest and top notch service, West Omaha Auto Service has been in business for 24 years and counting. Dave believes it's important for technicians to stay up to date with the latest advances in the automotive industry, so we stay on top of new techniques and innovative equipment. Dave also supports an environment of learning, making sure technicians continue their education so they can continue to provide the best in car care. There are 3 ASE-certified technicians on staff today, including Dave's son.

Our customers are an extended family for all of us at West Omaha Auto Service. We truly care about making sure we give our customers that wow factor when they come in to our shop for service. We want reviews because we strive to be a five star facility.
...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(402) 330-0472

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
5253 S 133rd Ct Omaha, NE 68137
West Omaha Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(921 Reviews)

TB
gravatar
Tricia B.
Omaha, NE
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/04/2021
Charged an extra $200
Everything was good until I received a message telling me my car was completed. I gave my credit card info over the phone without hesitation (thinking I would be charged the amount on the invoice I had approved) and was charged an extra $200 I didn’t know about. This extra charge wasn’t disclosed to me until after they charged my credit card. The invoice sent to me says the charge was approved this morning at 10:31 However I was never contacted regarding extra work/charges so not sure who approved it but it wasn’t me. Not a very trustworthy way to do business.
Not Recommended

BS
gravatar
Brandon S.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2021
Fixed my car in a few days
so I couldn't figure out what was wrong with my car one bit No dash lights didn't start nothing couldn't figure anything out I had it figured out in less than a day and had it fixed in a day or two excellent crew in there great local people very polite very professional I appreciate all their hard work
Recommended

PG
Patrick G.
Nebraska
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020
verified customerVerified Customer
Category: Service
Patrick said the staff treat him good all the time.
Recommended

JW
John W.
Delta, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2020
verified customerVerified Customer
Category: Service
John said they are helpful. They do good work.
Recommended

DW
Diandra W.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
verified customerVerified Customer
Category: Service
Diandra said they are always super nice and willing to help. Also they always answer her questions.
Recommended

BY
Brianna Y.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020
verified customerVerified Customer
Category: Service
Brianna said she's gone there years and they've always done a really great job.
Recommended

KH
Keegan H.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2020
verified customerVerified Customer
Category: Service
Keegan said he has been going there for a long time, they are always good , have fair pricing , always do a good job and are always polite.
Recommended

IA
Ishan A.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2020
verified customerVerified Customer
Category: Service
Ishan said they're always super helpful and super honest.
Recommended

DB
Dwayne B.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2020
verified customerVerified Customer
Category: Service
Dwayne said this staff is very accommodating and friendly.
Recommended

CD
Caleb D.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2020
verified customerVerified Customer
Category: Service
Caleb says they are easy to deal with.
Recommended

WJ
gravatar
WARREN_BELINDA J.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2020
verified customerVerified Customer
Friendliest Place in Town
Aside form when we used to go to a second cousin for service in Des Moines, This is the friendliest auto service provider we have ever been to.
Recommended

Verified Customer
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2020
verified customerVerified Customer
Awesome team
Super nice and very helpful! The driver was super nice!
Recommended

MS
gravatar
MARK S.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
verified customerVerified Customer
Always great service!
I’ve had my cars serviced here for decades. They are super friendly, professional and you always feel that that they have your best interests at heart.
Recommended

PD
gravatar
PETE D.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
verified customerVerified Customer
Excellent car care
Knowledgeable and friendly. Whole family comes here for their car care.
Recommended

WJ
gravatar
WARREN_BELINDA J.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2020
verified customerVerified Customer
Always Friendly
Anthony & Chase are always so friendly and the whole staff is thorough & clean.
Recommended

Displaying Review 1 - 15 of 921 in total
Businesses Near You
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(50 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(861 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(99 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(454 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,819 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.