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Westlake Auto & Tire LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,288 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
1.0
ReScore Average
93
Net Promoter Score ®

Business Details

Categories
Contact
(704) 483-2332

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4710 Commons Dr At Hwy 150 Denver, NC 28037
Westlake Auto & Tire LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,288 Reviews)

GB
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gail b.
Denver, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/01/2024
0
Chrus would not change the TV channel at my request
I was refusef to turn channel because it was on a liberal channel. At that time I was the only one in waiting rm and wanted to watch Fox
When I nicely asked if I could change the channel, Chris asked "what channel do you want?". I said Fox and he shook his head NO. I asked whose decision that was,and he replied "the powers above"
I was clearly angry and will not return there. My opinion is get rid of the TV is our only choice is a liberal channel.

GB
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gail b.
Denver, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/01/2024
0
Chrus would not change the TV channel at my request
I was refusef to turn channel because it was on a liberal channel. At that time I was the only one in waiting rm and wanted to watch Fox
When I nicely asked if I could change the channel, Chris asked "what channel do you want?". I said Fox and he shook his head NO. I asked whose decision that was,and he replied "the powers above"
I was clearly angry and will not return there. My opinion is get rid of the TV is our only choice is a liberal channel.

CL
Cindy L.
Denver, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2024
verified customerVerified Customer
Category: Service
Cindy said they do a great job.
Recommended
Michael T. from Westlake Auto & Tire LLC responded on 06/20/2024 09:31 AM

We're thrilled to hear that you're happy with the service, Cindy! We take pride in doing a great job for all our customers. Thank you for taking the time to share your experience. We look forward to seeing you again in the future.


SL
Stanley L.
Denver, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2024
verified customerVerified Customer
Category: Service
Stanley said they are always good.
Recommended
Michael T. from Westlake Auto & Tire LLC responded on 06/13/2024 09:31 AM

We're thrilled to hear that you consistently have a positive experience with us, Stanley! Our team works hard to provide top-notch service, so it's always great to receive feedback like yours. Thank you for choosing us, and we look forward to serving you again in the future!


BS
Bob S.
Terrell, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2024
verified customerVerified Customer
Category: Service
Bob said it's always fast, good service and very honest. He generally deals with Chris at this facility.
Recommended
Michael T. from Westlake Auto & Tire LLC responded on 06/01/2024 09:31 AM

Thank you for taking the time to share your experience, Bob! We're pleased to hear that you consistently receive fast, good service from us. Shout-out to Chris for being a rockstar! We appreciate your business and look forward to serving you again.


LG
Leanna G.
Maiden, NC
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/29/2024
verified customerVerified Customer
Category: Service
Leanna said the price they quoted her uncle was not the price it was.
Not Recommended
Michael T. from Westlake Auto & Tire LLC responded on 05/31/2024 09:14 AM

The work was quoted,approved,performed and signed. I suggest reading the bottom of your invoice.


SF
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STEVE F.
Denver, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2024
verified customerVerified Customer
10
New tires and oil change
Our business has been doing business with Westlake tire for years now and have been pleased with the service we receive from these folks. We would recommend them for all of your automotive needs.
Michael T. from Westlake Auto & Tire LLC responded on 05/30/2024 09:31 AM

We are thrilled to hear that you have been pleased with the service you've received from us over the years! Thank you for your loyalty and for recommending us. We truly appreciate your business and look forward to serving you for many more years to come.


Verified Customer
Lincolnton, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/23/2024
verified customerVerified Customer
9
Little expensive but worth every penny!
They only do exactly what you want them to do and are a little expensive but worth every penny, they do such an amazing job and are very nice and friendly!
Michael T. from Westlake Auto & Tire LLC responded on 05/26/2024 09:32 AM

We appreciate your feedback! We're pleased to hear that we were able to meet your expectations and provide great service. Our team strives to deliver exceptional work and a friendly experience for all our customers. Thank you for choosing us for your automotive needs!


AR
Alden R.
Denver, NC
Mercedes-Benz GT 53 AMG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2024
verified customerVerified Customer
Category: Service
Alden said that the business is quick in and out with service for a vehicle
Recommended
Michael T. from Westlake Auto & Tire LLC responded on 05/26/2024 09:32 AM

Hello there! We're thrilled to hear that you had a swift and efficient experience with us at Westlake Auto & Tire LLC. Getting you in and out quickly while providing top-notch service is always our goal. We appreciate your five-star rating and hope to see you again for all your future automotive needs!


Verified Customer
Sherrills Ford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2024
verified customerVerified Customer
10
Great experience
Always take my cars to west lake for service. They deliver in time and do what they say.
Michael T. from Westlake Auto & Tire LLC responded on 05/22/2024 05:01 AM

We're thrilled to hear that you consistently trust us with your car service needs! Delivering on our promises and ensuring timely service are top priorities for us. Thank you for taking the time to share your positive experience. We look forward to continuing to provide you with reliable service in the future.


DB
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DONNA B.
Denver, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2024
verified customerVerified Customer
10
??
Quick and professional. I highly recommend Westlake Auto & Tire.
Michael T. from Westlake Auto & Tire LLC responded on 05/22/2024 09:31 AM

Thank you for the kind words, Donna! We're thrilled to hear that you had a positive experience with us. Providing quick and professional service is what we strive for, and we're delighted that we could meet your expectations. We appreciate your recommendation and look forward to serving you again in the future.


JC
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JEAN C.
Sherrills Ford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2024
verified customerVerified Customer
10
Westlake Auto & Tire does fabulous job!
Westlake Auto and Tire are fabulous! Everything they do is top-notch, the staff is extremely friendly and knowledgeable, and they get you in and out very quickly. I wouldn’t go anywhere else to get my car serviced. Please give them a try and you won’t go anywhere else and will love how you’re treated and the top-notch work they do!
Michael T. from Westlake Auto & Tire LLC responded on 05/16/2024 09:32 AM

We're thrilled to hear that you had a fabulous experience with us! Our team takes pride in providing top-notch service and it's great to know that you found our staff to be friendly and knowledgeable. We appreciate your high recommendation and we look forward to providing you with the same top-notch service next time.


DF
Derek F.
Denver, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2024
verified customerVerified Customer
Category: Service
Derek said they always do what they say they're going to do and they do it quickly.
Recommended
Michael T. from Westlake Auto & Tire LLC responded on 05/10/2024 09:31 AM

We're thrilled to hear that we've been able to consistently meet your expectations, Derek! Doing what we say we're going to do and doing it quickly is what we aim for with every customer. Your support means a lot to us, and we look forward to continuing to provide you with top-notch service.


Verified Customer
Sherrills Ford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2024
verified customerVerified Customer
10
Always awesome service
Always incredible service, highly recommended
Michael T. from Westlake Auto & Tire LLC responded on 05/06/2024 09:31 AM

Thank you for your stellar review! We're thrilled to hear that you had an incredible experience with us. We take pride in providing top-notch service to all our customers, and we're grateful for your recommendation. If there's anything else we can do for you in the future, just let us know. We're here to help!


NM
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NOREEN M.
Sherrills Ford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2024
verified customerVerified Customer
10
Needs oil
Just a quick stop to see if they sold just oil. (Car has leak) They offered to put in for me and was able to sell rest of container to me for future use. Great customer service and really nice people . I Rely on Westlake for all my Auto needs.
Michael T. from Westlake Auto & Tire LLC responded on 04/27/2024 09:32 AM

We're thrilled to hear that we could assist with your oil needs, even in a pinch! It's great to know that our customer service and friendly staff left a positive impression on you. We're always here to help with your auto needs, and we appreciate your trust in us. If there's anything else you need, don't hesitate to reach out.

Service Coupons and Posts
Hey there, Chaz! ? Thanks for the kind words! We're glad we could get your vehicle back on the road in no time. Your support means a lot to us! #CustomerSatisfaction #FiveStarService
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Thanks for the kind words! ? Our team appreciates your support and is always here to provide top-notch service. #CustomerAppreciation #QualityWork
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Thanks, David! ? We're thrilled to be your go-to for inspections and more! Our crew is always here to chat and get you back on the road. Your support means the world to us! #CustomerAppreciation #AutoCare
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SLAM DUNK SAVINGS!

GOT TIRES?

Spring Rebates coming at ya!


Thanks for the 5-star review! ? We're thrilled to hear about your positive experience with our quick maintenance service for your truck. We're here to keep you rolling smoothly! ? #CustomerSatisfaction #WestlakeAutoTire
Learn More

Thank you for the kind words, Sean! We're glad you appreciate our thoroughness ? #WestlakeAutoAndTire #Denver #OilChange #AutoCare
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