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SureCritic / Auto Maintenance / Whites Muffler and Auto Service LLC
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Whites Muffler and Auto Service LLC

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(215 Reviews)
0
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Score Details

5 stars
74%
4 stars
12%
3 stars
3%
2 stars
1%
1 star
7%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
0
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Detroit, MI, you’ve found us. Our professional automotive service offers you years of combined expertise from our well-trained technicians. The crew at Whites Muffler and Auto Service LLC is made up of experienced, trained and knowledgeable technicians who believe your satisfaction is our main goal. We If you’re looking for auto repair in Detroit, MI, you’ve found us. Our professional automotive service offers you years of combined expertise from our well-trained technicians. The crew at Whites Muffler and Auto Service LLC is made up of experienced, trained and knowledgeable technicians who believe your satisfaction is our main goal. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Detroit, we are totally confident that Whites Muffler and Auto Service LLC is the best option in town! ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(313) 864-9040
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Eastern Time (Us & Canada)
10833 W Mcnichols Detroit, MI 48221
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Whites Muffler and Auto Service LLC's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(215 Reviews)
Write a Review
Recent Reviews
DG
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Destiny G.
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2023
10
What a wonderful family and what a wonderful experience
Thank you to the whites you guys went above and beyond to make sure my truck was on the road safely for me and my children. I appreciate you guys keep up the good work.
DB
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Dwight B.
Detroit, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/15/2023
0
No accountability
This place sucks. You go in for one thing and they tell you your car is ready to pickup after 5 days of having the Vehicle. Get there and no it’s not, but that’s not the worst part. Came for a bolt distraction off the manifold 600.00. they say it’s good to go, go to leave now I have a transmission problem, which I drove my vehicle from the Eastside (Harper/Cadieux) they tell me the transmission is bad eternal problem inside transmission the Salesman tells me my transmission is dirty. I take my vehicle to my trans guy Wally’s transmission on the Eastside.(Gratoit/ Whittier). He tells me your fluid is not dirty, plus they replace parts with not even a call to you (Junk parks). This place is a joke Customer Service is the worst terrible from the top to the bottom of this place. Please do not take your vehicle there.
DB
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Dwight B.
Detroit, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/11/2023
0
Salesman Suck
This shop is a joke. No accountability for what they do every day fix your shit and break some more shit blaming on you after you pick your car up.
DB
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Dwight B.
Detroit, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/11/2023
0
Customer Service Sucks
This place is a joke drove my vehicle from Eastside/ Moross during the freeway no problem took my car in for 1 repair cost me 600.00 dollars the guy gives me my vehicle keys go to start my car won’t stay running. The mechanic (F-up) takes my car back in the shop did something didn’t tell me what he did I go to leave pull out and now I leave with a transmission problem. Salesperson tell me you have dirty trans fluid/ fluid was clear as plastic. Then he said it’s eternal inside the transmission mine you I drove from Eastside to Westside No problem gears shifting good. Do not trust this shop. Bad business.
DB
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Dwight B.
Detroit, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/08/2023
0
The worst place I never been too… Overrated
This place is the worst came in for a manifold problem (had my car for 4 Days Wednesday-to-Saturday)they said it was fix went to go start my car wouldn’t stay started. So they took It back in. 20 minutes later I see the mechanic take my car for a ride ok it’s fix go to leave drive off my transmission is not shifted correctly so I call back no answer they have caller I’d.. Monday morning 7 Of Aug.2023 I called bring in back up there they tell me my transmission is bad, mine you I drove my vehicle from the East to the West on the freeway to get to there place driiving 55-65 miles in hour trans shifted no problem but now I you give me my vehicle back with a problem that I didn’t have before I came in there. The Salesman suck. No accountability lies after lies..
GT
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Gabriel T.
Redford, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/29/2023
0
Will straight lie to you
I took my truck to get serviced here which they told me that it was running hot, I need valve cover gaskets, oil pressure switch, and it was overheating. They also told me that it’ll be a 12 hour job that left me with out a car for 3 week. I took it on a Friday and they called me Saturday saying it was going to be out Tuesday. I receive no call Tuesday so I called in and they prolong to Wednesday. So they continue to prolong the finish day so I stop calling and just popped up and arrived. Once I got there, it was a whole different story. They told me that my headers was bad and that they switched out my engine without calling to consult anything with me. Then continue to persuade me to believe their word after they lied to me over the phone and it was a different story when I got up to the place. Just for my car to be doing the same thing not holding coolant and now I have a heater core problem. Also charge me to fix the heater core when that was the initiating problem and now my car is sounding funny. I wouldn’t recommend this place because I feel I was ripped off
DR
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Donna R.
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2023
10
Fantastic Service
The service is great. The Guys are Great. My car is performing like out the show room. Thanks fella's.
TF
Tiffany F.
Detroit, MI
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2022
verified customerVerified Customer
Category: Service
Spoke to Kerwaun. He said they have good customer service.
Recommended
GM
Gracy M.
Detroit, MI
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2022
verified customerVerified Customer
Category: Service
Gracy said she appreciates her service, they were fast, got the job done quick and everyone was respectful.
Recommended
JH
Janekia H.
Detroit, MI
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2022
verified customerVerified Customer
Category: Service
Janekia said they were good and her vehicle is better than it was. She said she liked them.
Recommended
SM
Shandron M.
Detroit, MI
Chevrolet Silverado SS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/11/2022
verified customerVerified Customer
Category: Service
Shandron said they blew his transmission. He said they will not compensate him. He would not recommend for the reason stated.
Not Recommended
AC
Antoino C.
Detroit, MI
Ford Explorer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/08/2022
verified customerVerified Customer
Category: Service
Antoino said they have a friendly staff and do a great job. There was a problem this last time and they are fixing it again.
Recommended
OK
Orin K.
Detroit, MI
Pontiac Grand Prix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2022
verified customerVerified Customer
Category: Service
Orin said he couldn't find anyone to fix his vehicle, but they were able to get his vehicle running again.
Recommended
SM
Scott M.
Detroit, MI
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2022
verified customerVerified Customer
Category: Service
Scott said they took care of him.
Recommended
JJ
Jalen J.
Detroit, MI
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2022
verified customerVerified Customer
Category: Service
Jalen said he got his vehicle back in a good amount of time.
Recommended
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