business image

Williams Kingsley Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,421 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

At Williams Kingsley Auto Repair, we pride ourselves in providing excellent service. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care. At Williams Kingsley Auto Repair, we pride ourselves in providing excellent service. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care.

Categories
Auto Maintenance, Auto Repair, Oil Change
Contact
(413) 442-1620

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
763 East St Pittsfield, MA 01201-5323
Williams Kingsley Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,421 Reviews)

SP
Suzanne P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Quick oil change
They always do a great job at W&K. Very fast service!

TH
Tom H.
Lanesboro, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Superb on every way.
Fair, efficient, expert service. Their primary goal is to be helpful. A model small business.

DR
gravatar
Diane R.
Pittsfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
0
Great service, as always. Thank you!
I’ve been bringing my cars to Williams and Kingsley for many years and have always been dealt with fairly. Thank you!
Irene W. from Williams Kingsley Auto Repair responded on 04/11/2025 04:34 AM

It was wonderful to see you.  So glad we could help get you vehicle needs done for you.  Irene


PR
Patricia R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Front end work
Great could not have been better.

MA
gravatar
Michelle A.
Pittsfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Oil change and new radiator cap.
Best auto service in New England !!!
I won’t go to any other place unless it’s something Williams and Kingsley can’t do. Honest, Trustworthy, Reliable

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Great work
I’m very grateful for your timely help.

KC
Kristen C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Impeccable
I have been relying on William and Kingsley for a little over 10 years. They are trustworthy, fair, and skilled at their trade. Everyone in the office is always kind and helpful!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Totally Satisfied 😌
The repairs were reasonable 😀❤ work done in timely fashion, I. Absolutely recommend them.😃😃
Irene W. from Williams Kingsley Auto Repair responded on 04/04/2025 08:28 AM

Janet thank you so much for the wonderful review.  So glad we could take good care of you.  


GW
Glenda W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Excellent service!
I rely on Williams & Kingsley for the maintenance of my Nissan Rogue because they are honest and provide outstanding service at a fair price!

MS
Marissa S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Williams and kingsley
The service was great and everyone was very friendly. I appreciate them going above and beyond to make sure my car was running correctly.
Irene W. from Williams Kingsley Auto Repair responded on 04/04/2025 06:06 AM

Thank you for the wonderful review.  So glad we were able to get you back on the road and safe


RD
Richard D.
Massachusetts
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Richard said that they have polite service and they are wonderful. He stated that they are number one in the county.
Recommended

MA
gravatar
Michelle A.
Pittsfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Oil change and new rear lights harness and bulbs.
As always best service, best work that is always guaranteed by Williams and Kingsley Auto. Very fair prices for top notch work and trust in knowing that they don’t mess around when it comes to safety. Williams and Kingsley has been our family’s go to for generations.

KR
Kyle R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
The Best
Best service around.

MR
Milton R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Been going here for years now .
I bring all my vehicles to you guys ,your very good at keeping my vehicles running great and safe .I love the family unity, the professionalism that you guys bring.In my opinion best place around to have your vehicle needs met .I believe in loyalty and thats Williams and Kingsley auto .

HK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Merc oil and front suspension - all good now!
Your work on the Merc was exemplary and it was even more awesome you did the MA inspection for me!

While I have your attention, let me ask you about the Kia minivan we have, you've worked on it before. I keep a battery charger on it all the time since it "leaks". It was at 100% and we used it for five hours of driving one day. When we got home again I put the charger back on immediately and it said 74%. So, can we put a bigger alternator on it to keep up with battery use? You know how to contact me....
Irene W. from Williams Kingsley Auto Repair responded on 03/27/2025 12:08 PM

Without looking at it I could not tell you what the problem would be.  They do not make bigger alternator.  We would have to put it on our testers to see if there is a draw on the system and go from there.

Irene W. from Williams Kingsley Auto Repair responded on 04/02/2025 04:43 AM

On that we would have to check to see if there is a draw on your battery.  There is only one size alternator for the vehicle.  

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.