Business Solutions
English Español
SureCritic / Auto Repair / Willy Herold Automotive
business image

Willy Herold Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,192 Reviews)
98
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

As a full service dealership serving Columbus, Auburn, Opelika, Phenix City, Fort Benning, Buena Vista, Smiths Station, LaGrange, Tuskegee, Union Springs and surrounding areas. Our staff is here to assist in your next used car, truck or SUV purchase as well as your service, maintenance, and body repair needs. As a full service dealership serving Columbus, Auburn, Opelika, Phenix City, Fort Benning, Buena Vista, Smiths Station, LaGrange, Tuskegee, Union Springs and surrounding areas. Our staff is here to assist in your next used car, truck or SUV purchase as well as your service, maintenance, and body repair needs.

Categories
Auto Repair, Auto Maintenance, Tire Sales and Repair
Contact
(706) 569-9896
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4320 Warm Springs Road Columbus, GA 31909-5481
Get Directions
Willy Herold Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,192 Reviews)
Write a Review
Recent Reviews
CK
Corcelious K.
Georgia
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
Category: Service
Corcelious said they did excellent work.
Recommended
DW
gravatar
Daniel W.
Fortson, GA
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Quick and easy oil change and inspection.
I trust these guys, wouldn’t be coming back after all these years if I didn’t
CM
gravatar
CHARLES M.
Ellerslie, GA
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Excellent service like family!!!
Well, once again won’t expectations were exceed! Thank you for raking care of the whole Mitchell family!
CH
Cindy H.
Columbus, GA
Lexus NX 200t
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Car Service
Great customer service with dependable, competent and sincere technicians. I highly recommend this shop.
AM
Alex M.
Georgia
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Alex said he doesn't have any complaints about the people or prices. He said it's hard to find people who are normal and down-to-earth at this type of business.
Recommended
DW
gravatar
Daniel W.
Fortson, GA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Oil change and inspection
These guys are awesome and catch all the little things I want to know about my truck
PR
Patricha R.
Georgia
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
Category: Service
Patricha stated they had great knowledge, they were kind.
Recommended
CS
gravatar
CHRYSTAL S.
Columbus, GA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Customer
Courteous staff. Wait time very short
KB
gravatar
Kitty B.
Columbus, GA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Car repair
Professional
MS
gravatar
Maria S.
Columbus, GA
Toyota Sequoia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
0
Toyota Service
The folks at Willy Herold are super kind and attentive!
DW
gravatar
Daniel W.
Fortson, GA
INFINITI QX60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Always a solid interaction with Willy Herold and his team, never leave unsatisfied or feeling unsure of the work that was done
These guys are my partners for life!
AB
Anna B.
Georgia
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Anna said they're awesome and they do a really good job. They take care of them. She said Sandra and Brian are the best.
Recommended
KW
Keith W.
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Auto purchased & year later serviced & repair
Great Teamwork, Great Correspondence!
BW
Bill W.
Georgia
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Bill said everything is always done right with the service at this business. He will be returning for additional service.
Recommended
RS
Roger S.
Georgia
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
Category: Service
Roger said they did an exceptional job. He appreciated them, and he feels that he got good value and good work.
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.