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Willy's Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(569 Reviews)
91
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

The best shop in town! There is not anything we can't fix. Auto or otherwise! We won best in Missoula for the second year in a row in 2021. Come see why! The best shop in town! There is not anything we can't fix. Auto or otherwise! We won best in Missoula for the second year in a row in 2021. Come see why!

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(406) 721-9455

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
closed
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
721 Mount Ave Missoula, MT 59801
Willy's Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(569 Reviews)

LB
Logan B.
Montana
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
Category: Service
Logan stated that the business was quick and easy.
Recommended

EV
Emily V.
Montana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
Category: Service
Emily said the customer service was great, they were super friendly and quick.
Recommended

TH
Tyler H.
Montana
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
Category: Service
Tyler said he really liked the service, Willy talked him through things, helped him decide what he wanted to do.
Recommended

JG
Joseph G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Jeep Wrangler 4 Door
I consigned a list of items for repair/replacement & all were accomplished timely & throughly.
Thanks Willy

SI
Stan I.
Montana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
Category: Service
Stan said they were very helpful, kind, and got his vehicle fixed quickly at a fair price.
Recommended

BW
Brian W.
Montana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
Category: Service
Brian said they always treat him fair. He said they're knowledgeable and went out of their way to help him.
Recommended

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
9
Honest, quick, personable.
Married to a Master mechanic for all of my driving career. I recently have seperated from my partner and am facing the reality of vehicle maintenance and labor costs. Though it is the time of the season where every shop is packed, Willy and Bryce had my vehicle in 2 days after I called. At first glance it was not noticed but Willy listened to my description of syptoms/issues and was willing to look a bit closer. It was established that something needed replaced and Willy really pushed to help give me sound advice and recommendations on what would be best/cost effective. I decided to let Willy and Bryce take on the project and it was more so at my convenience to pay them, then it was for them to accept this headache. I was told all expectations of cost ahead of time and the $ spent on my consultation will be credited toward the repairs when I take it back for the full job. I can already say that my first impression is complete relief. The car maintenance cost is what it is. The confidence in knowing I am being treated with compassion, honesty, and understanding of my needs/wants is priceless. That's worth more than my vehicle! Will be following up next week!

JK
John K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Fantastic service, like always
Willy's is the best!

EU
Ellen U.
Montana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
Category: Service
Ellen said they immediately gave her suggestions and told her they would look it over. He was confident and honest, and wouldn't over charge her so she had it towed there right away. She is really pleased, they care and are courteous.
Recommended

EP
Ellie P.
Montana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2024
verified customerVerified Customer
Category: Service
Ellie said always get good service from them, quick, easy to get in there, they are patient, willing to take the time to explain what is going on with the vehicle and easy to work with.
Recommended

CO
Chase O.
Montana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
Category: Service
Chase said they have great customer service and time management.
Recommended

OM
Owen M.
Montana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
Category: Service
Owen said they serviced his vehicle the same day and they found solutions to everything. He had no complaints.
Recommended

TK
Todd K.
Montana
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/21/2024
verified customerVerified Customer
Category: Service
Todd said they have good customer service. They took care of the issues needing done. They only thing that brought it down was the price for the factory parts that were used.
Recommended

NH
Nadia H.
Montana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
Category: Service
Nadia said they were great.
Recommended

CH
Craig H.
Montana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2024
verified customerVerified Customer
Category: Service
Craig said they're good at what they do and they're honest.
Recommended

Displaying Review 1 - 15 of 569 in total
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