business image

Woodcrest Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,284 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

At our auto shop in Riverside, California, we specialize in emissions testing and general auto repairs for all types of vehicles.

Whether you need a simple oil change or complete engine repairs, we have the staff and the facility to get the job done in a timely manner. Our establishment is very accommodating to our
At our auto shop in Riverside, California, we specialize in emissions testing and general auto repairs for all types of vehicles.

Whether you need a simple oil change or complete engine repairs, we have the staff and the facility to get the job done in a timely manner. Our establishment is very accommodating to our customers' needs, and we have an air-conditioned waiting area for your comfort and convenience.
...more

Categories
Auto Repair, Smog, Transmission Repair
Contact
(951) 780-3311

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
18400 Van Buren Blvd Unit B Riverside, CA 92508
Woodcrest Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,284 Reviews)

CJ
CHRISTOPHER J.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
8
Prompt and Polite
Prompt and Polite

MS
gravatar
MARTIN S.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Quick Smog Test
Stopped in for a quick smog check this afternoon. Staff was courteous and professional.
Test was completed quickly at a reasonable price.
Overall, as pleasant as a smog Test can be!

BB
BOB B.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Smog test
In and out service.
Dan is good.

EC
gravatar
ELEANOR C.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Gratitude
THANKYOU., THANKYOU. From diagnosis till completion, my car and I knew we were in trustworthy hands. It so good to know that my will be inspected for its needs when it comes in for treatment. Yes treatment for Woodcrest’s mechanic are the doctors of auto care. I am so satisfied.

GB
GREG B.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Tire Patch 35 dollars
This place is the only mechanic that doesn't make me feel like I might be getting ripped off.

RR
gravatar
RONALD R.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Excellent service excellent customer service very professional
Kevin at the front desk was very knowledgeable and helpful. Dan The Mechanic did a great job with communicating with me on my vehicles problem. Great job guys.

Verified Customer
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Best service
Helpful and trustworthy

MS
Mike S.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Leaks solved
Woodcrest Auto is my go to for car repair. They analyze and keep you informed on the diagnosis. I am always satisfied with their work.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Best service around!
Love this shop! I always have a great and friendly experience with Kevin! Quick and reliable service.

EM
gravatar
Eric M.
Riverside, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/09/2025
5
One bad incident
I brought my car in at 8am for a TPMS light and a horn repair. I did not hear from Woodcrest so I called at 3pm and spoke to Jesus (mechanic). Jesus said Dan will call me back in about 30 minutes. At 4:45 Dan called with an estimate on the repair and I told him to only do the TPMS light. I called at 5:30 to ask if the vehicle is ready to pick up and Dan asked if I could leave it overnight because the mechanic did not start on the repair due to their miscommunication. I kindly said I needed the car back today. I think the car was at Woodcrest for a sufficient amount of time for the vehicle to be repaired. I was charged .75 hour labor and it took less than 30 min to have the vehicle completed by 6pm closing. I normally have a good experience at Woodcrest and have four other vehicles serviced here. I’m not sure why Woodcrest failed to diagnose, communicate with me and repair the vehicle in a timely manner.

JA
JEFFERY A.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Smog check
Only took about 15 minutes from the time I walked in the door start to finish.

MP
MICHAEL P.
Perris, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Always good work .
The service is always excellent and professional . Thanks to all the staff for always taking good care of us and are vehicles .

RF
RUSSELL F.
Perris, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Fixed my mistake
They did a great job of fixing what I tried to repair and was not successful. Thank for looking out for me Kevin!

SB
gravatar
Susan B.
Perris, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Smog check
Ok my girlfriend came back and used my guys after going to some other place 😃 I have been coming to Woodcrest for over 12 years 👍 if you want it done right , this is your place 👍 100%

SB
SUSAN B.
Perris, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
I needed a smog check and I got it in less than 30 minutes
I stopped in to get my smog check done for my new tags on my car and like always the guys there are always polite and nice and courteous and they were done within under 30 minutes and I’ve been going there for years. Keep up the good work guys. Wood Crest auto Center is the best

Displaying Review 1 - 15 of 1284 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.