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WTS Waupaca Towing & Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(49 Reviews)
97
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
97
Net Promoter Score ®

Business Details

About

Waupaca Towing and Service your locally owned and operated Vehicle repair facility. Part of your community for since 1986 located in Waupaca WI at 1228 West Fulton Street. We are your one stop shop for vehicle maintenance, Towing and Uhaul Service rentals. Waupaca Towing and Service your locally owned and operated Vehicle repair facility. Part of your community for since 1986 located in Waupaca WI at 1228 West Fulton Street. We are your one stop shop for vehicle maintenance, Towing and Uhaul Service rentals.

Categories
Towing Service, Tire Sales and Repair, Repair Shop
Contact
(715) 258-7676

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 4:00 PM
Sun
9:00 AM - 3:00 PM
* Mountain Time (Us & Canada)
1228 W Fulton St Waupaca, WI 54981
WTS Waupaca Towing & Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(49 Reviews)

FJ
FRANK J.
Pittsville, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Fast towing and repair
My alternator gave out on me WHILE I was driving on HWY 10 late Thursday night. I managed to get off the road safely and we called WTS for a tow. They explained that they were working an accident call right at that moment, but they would be along as quick as possible. When the tow truck arrived, I asked the driver if they would be able to fix the problem the following day. I was told that it wouldn't be a problem. Sure enough, they had my vehicle repaired by the end of the business day on Friday. I'd definitely use them again if necessary.
Carol K. from WTS Waupaca Towing & Service responded on 02/22/2025 09:36 AM

We appreciate you sharing your experience with us. Sounds like you had quite the unexpected adventure on HWY 10, but we're glad you managed to steer clear of trouble and off the road safely. It’s great to hear our team was able to assist you amidst their busy schedule, and even more so that we could get your trusty ride back on the road before the weekend. No one likes riding in a tow truck longer than they have to, right? If you ever find yourself in a pickle again, you know who to call!


LK
LAWRENCE K.
Wild Rose, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Great service
Prompt service and quickly fixed our car!
Carol K. from WTS Waupaca Towing & Service responded on 02/11/2025 09:34 AM

We're glad to hear that our team was on the ball and got your car back on the road in no time! There's nothing quite like the thrill of a speedy fix when you're in a pinch. If your car ever decides to play hard to get again, you know where to find us! Safe travels out there!


KL
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Kathy L.
Waupaca, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
10
Towed in Iola
Vehicle died jump start would not work. Brandon T came very quickly and did a excellent job. Friendly and knowledgeable. I would 110% recommend there service.
Carol K. from WTS Waupaca Towing & Service responded on 02/04/2025 09:35 AM

It's great to hear that Brandon T saved the day when your vehicle decided to play dead! We pride ourselves on being the superhero in such situations. His friendly approach and expertise truly make a difference. Thanks for the glowing recommendation; it's more fuel for our passion in providing top-notch service. We appreciate your support!


BB
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BARBER B.
Waupaca, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Oil Change
Great service! Highly recommend them.
Carol K. from WTS Waupaca Towing & Service responded on 01/26/2025 09:37 AM

We're glad to hear you had a positive experience with us! It sounds like our team hit the nail on the head. Your recommendation is music to our ears, and we appreciate your support. If you ever need us again, just give a shout—hopefully not from the side of the road!


Verified Customer
Iola, WI
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
Polite and courteous
Excellent group
Carol K. from WTS Waupaca Towing & Service responded on 01/21/2025 09:35 AM

It's great to hear you had an excellent experience with our team! We pride ourselves on being a group that can tackle any towing challenge with a smile—well, maybe not while we’re lifting, but you get the idea! Your support means a lot to us, and we're glad to know we met your expectations.


JT
JESSE T.
Waupaca, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Jumpstart my car and replace battery
Service was prompt, from jumpstarting my car to a new battery install. Overall the staff and service was great!
Carol K. from WTS Waupaca Towing & Service responded on 01/11/2025 09:36 AM

We're glad to hear that you had a positive experience with us! It’s always nice to know that our team is on the ball, especially when it comes to jumpstarting cars and installing new batteries. We promise to keep the caffeinated coffee flowing—no one wants to deal with a dead battery on a Monday morning! Thanks for choosing us, and may your car start with enthusiasm for many miles to come!


MH
MERLE H.
Redgranite, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Direct to the problem and a fair price
They are very reasonable and very quick to take and find the problem and very good at getting it fixed
Carol K. from WTS Waupaca Towing & Service responded on 01/11/2025 09:36 AM

We're glad to hear that you found our service quick and dependable. Our team prides itself on being both efficient and effective—kind of like a well-oiled machine, minus the grease stains. If there are any other automotive mysteries lurking, don’t hesitate to reach out.


SH
SHIRLY H.
Waupaca, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
8
G
Very good and prompt service. I was able to wait the short time it took to service my vehicle .
Carol K. from WTS Waupaca Towing & Service responded on 01/07/2025 01:56 PM

We appreciate your feedback and are glad to hear you enjoyed our prompt service! Waiting is usually not everyone's favorite activity, but we’re happy we could make it a short and sweet experience for you. If your vehicle ever needs us again, we're just a call away!


DF
DEVIN F.
Waupaca, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2024
verified customerVerified Customer
10
New Tires
The guys at Waupaca Truck Stop did an outstanding job. They were fast and friendly. Got to have a great chat with the owner while I waited, couldn’t find a more personal business with small town service. Ill be back.
Carol K. from WTS Waupaca Towing & Service responded on 12/27/2024 09:33 AM

It's fantastic to hear that you had such a positive experience at Wats Waupaca Towing & Service! It sounds like you not only received top-notch service, but also enjoyed some good conversation—who knew getting your truck worked on could be so social? We're glad our team made you feel like part of the family. Looking forward to your next visit; we've always got stories to share!


DP
DOUG P.
Waupaca, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2024
verified customerVerified Customer
9
Starter repair
It was done quickly and they meet my needs for my vehicle. I had small problem and call went back and my issue was done to my and mechanic satisfaction
Thank.you
Carol K. from WTS Waupaca Towing & Service responded on 12/17/2024 09:36 AM

We appreciate you taking the time to share your experience! It’s great to hear that we could meet your needs quickly and effectively. And hey, we’re always ready to tackle those small issues—think of us as the superheroes of vehicle troubles. If there's anything else we can assist you with, just give us a call!


Verified Customer
Waupaca, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Excellent service!
They got me in to change my tires and do an oil change. It also happened to be the first winter storm that threw a full day of emergency calls their way. They were able to get to my car’s needs right away the following day, and they did a fantastic job communicating through and through. Well done, and thanks for helping so many people in need in our community!
Carol K. from WTS Waupaca Towing & Service responded on 12/06/2024 09:35 AM

We're really pleased to hear that we could take care of your car, even when winter decided to throw a snowball our way. Navigating a flurry of emergency calls takes skill, but we always aim to keep our communication lines as clear as a sunny day. It warms our hearts to know we're making a difference in the community, one tire change at a time. If winter gives us another surprise, we’ll be ready for it. Enjoy those freshly changed tires and the oil that’s as smooth as hot cocoa!


PP
PHILLIP P.
Wild Rose, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
10
Best Auto Service in Waupaca
I found WTS after I moved to the area in 2015, the services provided to me are awesome! No matter what service I need they have promptly accommodated my needs, whether its a tire repair, oil change, or any other auto repair they are the best value around.
Carol K. from WTS Waupaca Towing & Service responded on 12/04/2024 09:34 AM

It's fantastic to hear that you've found a home with us since 2015! We're glad to know that our team has been able to tackle everything from tire repairs to oil changes without breaking a sweat—or the bank. Your kind words motivate us to keep putting our best tire forward. If you ever need assistance in the future, we'll be right here, ready to roll up our sleeves and get to work!


TW
TINA W.
Iola, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2024
verified customerVerified Customer
10
Great Service!
My car wouldn't start and it was the first snow of the season so I knew the tow trucks were busy. They were there very shortly and jumped the car and advised if I wanted to follow them back they'd test the battery. The battery was bad and they were able to get one installed in a few minutes. Excellent customer service starting the moment I called. Definitely recommend them.
Carol K. from WTS Waupaca Towing & Service responded on 11/22/2024 09:35 AM

We appreciate your feedback and are glad to hear that you had a positive experience with us, especially on a snowy day when our trucks were likely busier than a sled dog team! It’s great to know that our team could jump into action and get your car back on the road so quickly. Customer service is our top priority, and it sounds like we hit the mark from your very first call. If your car ever tries to hibernate again, you know where to find us!


Verified Customer
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2024
verified customerVerified Customer
10
Director of maintenance
Great service, would recommend!
Carol K. from WTS Waupaca Towing & Service responded on 11/21/2024 09:34 AM

We appreciate your recommendation and are happy to hear that you had a positive experience with our service. Our team always strives to keep things running smoothly, even if that means playing the role of roadside superheroes occasionally. Your support means a lot to us!


JK
JASON K.
Waupaca, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2024
verified customerVerified Customer
10
Turn signal switch
Very knowledgeable
Carol K. from WTS Waupaca Towing & Service responded on 11/12/2024 09:34 AM

We appreciate your feedback and are glad you found our team knowledgeable. It's our goal to be the go-to experts when you're in need, whether on the road or off it. If there are any topics you want us to dive deeper into, just let us know. We're always here to help, and maybe share a fun fact or two along the way!

Service Coupons and Posts
🚗💨 Thanks for the awesome shout-out! We're thrilled to hear our team got your car back on the road faster than you can say "road trip"! Whenever you need a lift, we're just a call away! #TowingWithATwist #WTSWaupaca
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🚗💨 When your car decides to play dead, we're here to give it a wake-up call! Huge shoutout to our awesome tech, Brandon T! We're thrilled to hear you had a great experience! Your recommendation means the world to us! 🙌✨ #WTSWaupaca #TowingWithASmile
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Thank you for the glowing review! 😊 We're here to rescue you from automotive troubles and deliver great service faster than a speeding tow truck! 🚗💨 Your recommendation means the world to us! #WTSWaupaca #TowingHeroes
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🚗💨 We're thrilled to hear our team jumped into action for your car troubles! From jumpstarts to battery installs, we’ve got you covered. Thanks for trusting WTS Waupaca Towing & Service to keep you moving! 🔋✨ #CustomerAppreciation #WTSWaupaca
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?? Thanks for the awesome review! We’re like the superheroes of towing—swiftly diagnosing problems and fixing them with a smile! ?‍♂️?️ We appreciate your support and look forward to helping you again! #WTSWaupaca #TowingHeroes
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Now Hiring Automotive Technician
Call Steve Today 715-281-8951
Offer Valid 01/27/2025-02/27/2025
Call Now: (715) 258-7676

We're thrilled to hear you found our service prompt! ⏱️ Quick in, quick out—just like our towing! ?? Thanks for choosing WTS Waupaca Towing & Service. We’re here for those “oops” moments! ? #CustomerAppreciation #TowingPros
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We're thrilled to hear you had a great experience! ?? Fast, friendly service and good chats are our specialty here at WTS Waupaca Towing! We can't wait to see you again—bring your best stories! ? #SmallTownPride #WTSWaupaca
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We're thrilled to hear that we met your needs quickly and efficiently! ?? Our team loves turning frowns into smiles, even when little hiccups occur. Thanks for trusting us with your vehicle! We're always here to help! ?? #WTSWaupaca #TowingExcellence
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?✨ We're thrilled to hear you've found your go-to pit stop with us since 2015! No flat tire or oil change challenge is too big. We're always here to keep you rolling! Thanks for the love! ❤️ #WTSWaupaca #TowingServiceMagic
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We're blushing! ? Thank you for the awesome review! We're thrilled to hear you loved our service. Remember, we’ve got your back (and your tow) anytime! ?? #WTSWaupaca #TowingServiceWin
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Thanks for the shout-out! ?️ At WTS Waupaca, we're like GPS for your automotive needs—always steering you in the right direction! ?? Your trust fuels our passion. #FiveStarService #WTSWaupaca
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Thank you for the awesome review! We're thrilled your Honda is rolling on the best tires in town ?. It's a pleasure to serve you for a second time! Remember, we’re just a tow away if you need us again! ?? #WTSWaupaca #TireServiceExcellence
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We're thrilled to hear you had a fantastic experience with us! ?✨ Fast, friendly, and fairly priced—just how we like it! Your support means the world to us. Next time, we’ll even throw in a virtual high-five! ? #WaupacaTowing #CustomerAppreciation
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Thank you for the kind words! ? We always aim to keep the vibes friendly—just like our towing service! ?? Nothing but good times and smooth rides here! #WTSWaupaca #TowingWithASmile
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We're thrilled to hear that we could get you back on the road, even on a holiday weekend! ?? Big thanks for the kind words! We're always here to help, rain or shine (or engine trouble)! ? #WTSWaupaca #TowingHeroes
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We’re blushing! ? Thank you for the fantastic feedback! Aaron’s speed and expertise, along with Steve's support, truly make a difference. We're thrilled to be your go-to towing service! ?? #WaupacaTowing #CustomerLove
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We're thrilled to hear you enjoyed our service! ?✨ A big shoutout to Steve, Aaron, and James for making sure your vehicle was in tip-top shape! We're always here to help—no one likes a car drama! ? #WaupacaTowing #CustomerAppreciation
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Thanks, William! ? We're thrilled to hear about your experience with our professional services! Let us know if there's anything else we can do for you! #ProfessionalServices #CustomerSatisfaction
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Thanks for the kind words, Amy! We're thrilled to hear about your positive experience with us and glad we could help. ?? #CustomerAppreciation #5StarService
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? Thanks for your support, Scott! We're glad we could help with the brake noise and we look forward to assisting with any future car troubles! #CustomerAppreciation #WTSWaupacaTowing
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Thanks for the love, Mary Kay! ? We're thrilled to hear you had an excellent experience with our friendly team. Your 5-star review means the world to us! #CustomerAppreciation #WTSWaupaca
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? Thanks for the 5-star review, Judy! We're glad we could help you out! ?? We aim to always deliver top-notch service and it's great to hear we hit the mark! #TopService #HappyCustomers
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Thanks a tow! ? We're thrilled to hear your kind words! Our team's committed to delivering top-notch service every time. Your support means the world to us. #CustomerAppreciation #TowingService
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Thanks for the 5-star review, Jack! We're glad you had a great experience with our service. We'll always be here to save the day! ?? #CustomerSatisfaction #WTSWaupacaTowing
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Thanks for the stellar review! ? We're thrilled to hear Brandon provided excellent service. We appreciate your support! #CustomerAppreciation #TeamWTS
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Thanks for the 5 stars, Tim! We're thrilled to be your go-to towing service. ?? Your support keeps us rolling! #CustomerAppreciation #TowingHeroes
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Thanks for the 5-star review, Justin! ? We're glad we could turn your tire trouble into a little less 'crappy' experience! ?? #CustomerSatisfaction #TireTroubles
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Now Hiring Automotive Technician
Call Steve Today 715-281-8951
Offer Valid 01/27/2025-02/27/2025
Call Now: (715) 258-7676

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