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Wursters Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,821 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
90
Net Promoter Score ®

Business Details

Categories
Contact
(615) 790-3180

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1107 Harpeth Industrial Ct Franklin, TN 37064-2223
Wursters Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,821 Reviews)

MD
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MICHAEL D.
Spring Hill, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Friendly and very welcoming
Great service appointments are done in a timely manner
Great place to do business with

Verified Customer
Franklin, TN
BMW 128i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Oil change
Had a great experience on my visit. Got in and out quickly. Please Ck your records you are showing mileage from old car I traded 2 years ago. Both are 2011 BMW 128s but this one is convertible with 39000 miles not 62000. On another note my MB/ML 350 would not restart today far from home. Called Mike and he walked me through unlocking the ignition after I had suffered an alarm system glitch. Thanks Mike who else would do that on a Saturday.

GM
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GREG M.
Franklin, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Great People
Always a pleasure dealing with the great folks at Wurster’s! They actually called me today to tell me that my repairs were going to be less than expected because they already had the parts in stock that were bought at a lower price. They could have easily charged more but chose not to! Integrity like this is appreciated and very rare in the auto repair business!

MD
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MARK D.
Franklin, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Trustworthy service.
I always trust Wurster's to be an honest business.

LN
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LEE N.
Franklin, TN
Mercedes-Benz C230
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
30 Year Old Mercedes
My C230 will be 30 years old in 2026 and the ONLY reason it's still on the road is because of Wursters. The mechanics find ways to help keep my car alive even though you really can't find parts for it anymore. It's a tank, you know? I love it. It was my Dad's car. Great service, great folks and creative fixes (if need be). Hope to make it to 30 - and then I will throw them a big Birthday Party! Five Stars! Thanks guys!

KN
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KEITH N.
Franklin, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
I had my truck in for a routine oil change service , tech noticed another issue & repaired it. Thanks !!
I had my truck in for a routine oil change service. Technician noticed another issue that would have caused a breakdown. Thanks !!

TM
Timothy M.
Kingston Springs, TN
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Timothy said he has been going there since 1978. They take care of the things that needed taking care of.
Recommended

JM
Jennifer M.
Franklin, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Jennifer said she's been working with them for two and a half years, and they're very honest and very kind. They talk to her straight, and tell her what she needs to do and what she doesn't need to do.
Recommended

CM
Chip M.
Franklin, TN
Mercedes-Benz G63 AMG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
Category: Service
Chip said they did what they were supposed to do, they fixed his vehicle and they fixed it on time. He does recommend them.
Recommended

BC
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BEDFORD C.
Franklin, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Great setvice
Thank you for great service!

ES
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ERIC S.
Franklin, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Best service around
This is the best place to have your vehicle repaired or maintained. Mike and his team demonstrate excellent service and communication on a regular basis. A #1 service in Franklin TN. Trustworthy and reliable

BP
Barry P.
Thompsons Station, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Barry said everything was up-front and they were easy to work with. They were proactive, timely, and all of his expectations were met.
Recommended

CJ
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CHRIS J.
Franklin, TN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/31/2025
verified customerVerified Customer
9
2008 VW Eos - EPC sensor
Knowing time to assess the problem was understandable. Status communication was less than expected.

Request made to reset brake pad light - was still on when picked up vehicle. Repairs to vehicle, overall, above satisfactory!!!

PG
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PAUL G.
Franklin, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Great service. Fair prices.
Great service. Fair prices. Good communications. This is the only place I take my Jetta TDI to.

AB
Alice B.
Franklin, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
Category: Service
Alice said they do good work.
Recommended
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