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XLNT Automotive

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(156 Reviews)
61
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
61
Net Promoter Score ®

Business Details

About

XLNT Automotive sets out to provide the finest auto servicing shop in the Central Oregon. We stay at the forefront of the latest technology while retaining our knowledge of older classic cars. Whether your vehicle is old or new, we have the finest mechanics standing by to fix any problem you may have.



We understand how important
XLNT Automotive sets out to provide the finest auto servicing shop in the Central Oregon. We stay at the forefront of the latest technology while retaining our knowledge of older classic cars. Whether your vehicle is old or new, we have the finest mechanics standing by to fix any problem you may have.



We understand how important your car is to you. We’ve built an unparalleled foundation of knowledge through rigorous training. The mechanics at our shop are ASE certified. They are dedicated to providing high-quality repairs to keep you safe and your vehicle healthy. Our shop only uses parts from reputable brands to ensure that your vehicle is always safe and ready to drive. Whether you're coming in for a routine inspection or automotive repair in Redmond, we promise that you will be completely satisfied with our work. We provide 12-month warranties with all of our services for your peace of mind. We're committed to providing a stress-free experience to both new and returning customers. Our craft is our pride. Leave your car with pros who really care.
...more

Categories
Auto Repair, Auto Maintenance, Diesel Services
Contact
(541) 981-1610

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
8:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
601 E Antler Ave #132 Redmond, OR 97756
XLNT Automotive's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(156 Reviews)

JS
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Jordan S.
Bend, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/07/2024
0
Beware
Reviews from the web
4.4/5Carfax · 8 reviews
Google review summary
5
4
3
2
1
4.4
(394)
Reviews
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Jordan Shank
2 reviews
Wow! Lots of recent 1 star reviews! I've heard many stories very similar to my own and that is the reason behind this post. Please read: NOT a performance shop! Anything other than basic engine maintenance should have a second opinion. At … More
1
Anthony Anderson
Local Guide·55 reviews·322 photos
a month ago
Now this is a mechanic shop America was founded on. Not only did they fix my jeep on short notice but they also pointed out potential issues that could become problems in the future. Everyone was very polite and communicative. If you need great quality work for a great price, this is the shop you should visit.
This gentleman knows his way around vehicles.
Photo 2 in review by Anthony Anderson
Photo 3 in review by Anthony Anderson
5
Uli Berry
8 reviews·1 photo
2 weeks ago
New
XLNT is a mechanic I feel very confident taking my truck & Wifes SUV to. They’ve done a few jobs now and I can say with confidence they took good care of me & my vehicles! Great people ( Chris & Marrissa) price was right on point , and communication was perfect . Thanks guys!
4
Lucas Acai
1 review
3 days ago
New
Very impressive, these guys know what they're doing. Professional work and great customer service. Had my Subaru back on the road the same day I brought it in. Best shop in town, highly recommend.
Jordan Shank
2 reviews
Wow! Lots of recent 1 star reviews! I've heard many stories very similar to my own and that is the reason behind this post. Please read: NOT a performance shop! Anything other than basic engine maintenance should have a second opinion. At risk for any approved major repair. This post is worth it if it saves 1 person from making the mistakes I made. Adhere to this warnings as these reviews are real! Wanted to sue $$$ but NOT even worth a lawyer. I walked away from this "shop" after my experience and didn't look back. Chris also stole parts from me which he used on his personal vehicle. Facts.

BA
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B A.
Redmond, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/10/2023
0
Money wasted
Poor workmanship, complete lack of communication, unwillingness to warranty shoddy repairs and they had my vehicle for 4 months.

DK
David K.
Redmond, OR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/05/2023
verified customerVerified Customer
6
Battery
The battery works well, but the Mini’s computer still tells me that the charge is low. How can I reset it?

David

Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2023
verified customerVerified Customer
8
Ochoco Tow
Pleasant, friendly. Thay are very busy. They towed P/up & 5th wheel

CS
Caleb S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2023
verified customerVerified Customer
10
Fuel pump replacement
They were quick and professional while alos being very kind. I had no trouble getting my car or dropping it off, everything was great.

PJ
patti j.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2023
verified customerVerified Customer
10
AC recharging
On vacation in Bend when my ac started blowing hot air. Called late Saturday and was delighted to hear that the shop was open on Sunday. Dropped car off and a couple of hours later it was fixed. Reasonably priced and much appreciated. Owner is very knowledgeable and personable. Great experience ??

RT
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Rick T.
Bend, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2023
verified customerVerified Customer
10
Took a while
TOOK AWHILE TO GET MY CAR FIXED. ITS A 91 Mitsubishi 3000sxvr4. Its running like a Swiss watch. Chris got it cleaned up and it looks and runs great

JC
Joe C.
Chewelah, WA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2023
verified customerVerified Customer
10
Dodge RAM Repair
Our truck broke down outside of Redmond. We were towed to XLNT in the evening. Chris quickly diagnosed the problem and ordered parts before the suppliers closed. He got us back on the road the next morning. Thanks for going above and beyond!

SR
Sarah R.
Redmond, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2023
verified customerVerified Customer
10
They took great care of me
My car was making a pretty bad knocking noise and my water was about to fall off. I work nights so I didn’t even make it into the shop till afternoon, the owner came out and took a look at my personally, ordered the parts and they got all the labor done and I was able to pick my car back up the same evening.

Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/07/2023
verified customerVerified Customer
0
Mid-diag
Went in on a Sunday (they were open) needed a diag and fix done as I was passing through. Quoted me right around $1400 for this fix. I took it to someone else that knew what they were doing and got it diaged and the fix was not the injector, and was hell of a lot cheaper because diaged correctly. But thank for taking my diag money! Haha
Even couple other people/shops didn’t recommend them at all.

JW
Jannel W.
Jacksonville, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2023
verified customerVerified Customer
10
Amazing Service
I am just floored by how wonderful everyone at XLNT was when my car had issues with the starter. They took such amazing care of me and my car from start to finish. Highly recommend XLNT!

MC
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Michael C.
Portland, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/25/2023
0
Not happy
I was having some engine issues with my F150 and a friend referred me to this shop. In the diagnostic stage they told me I had a bad battery and they couldn’t perform necessary diagnostics without a good one. I knew it would be expensive, compared to Costco but it wasn’t running right and I wanted to get the main issue fixed so I authorized the replacement. Truck was in the shop about a week or so. I got four different promises to call with updates, never received any calls. Good feedback when I stopped by in person, just don’t rely on promises to update by phone. Engine ran smoothly when I got it back but 2 days later I was getting battery error codes flashing on my dashboard. Took it to a different mechanic who advised my battery had a bad cell. Costco replacement resolved all error codes, don’t ask me how the first shop performed the proper diagnostics with the faulty battery. When I went back to XLNT for a refund, they told me I had to deal directly with Interstate Battery, even though they sold and installed the battery only two weeks prior. Took 4 days but Interstate confirmed two bad cells, got me another new battery. I can’t recommend this shop.

BJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2023
verified customerVerified Customer
10
Built me a bad ass motor
Good shop you can tell they care about your project.

LF
gravatar
Lori f.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2023
verified customerVerified Customer
10
Great shop
Chris was honest and upfront with prices and good prices at that. Staff is very friendly. I will refer my friends and family

SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2023
verified customerVerified Customer
10
Honest problem solvers
I appreciated everyone’s attentiveness and great communication. Thank you, XLNT, for taking care of me and my Subaru even on a busy holiday week.
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