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SureCritic / Makes / Hyundai / Santa Fe Hybrid / 2023

2023 Hyundai Santa Fe Hybrid

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(276 Reviews)
45%
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Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(276 Reviews)
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Reviews

JS
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James S.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/26/2023
Verified Review

Santa Fe Hybrid

Purchased the vehicle because of quality, styling and Hyundai's warranty. Impressed with the safety features. After a month, still trying to get comfortable with the information/entertainment features. Disappointed with the fuel economy, which is poor for a hybrid.
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DA
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DAVID A.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/22/2023
Verified Review

Seat Comfort Issues

The overall vehicle looks and handles great. The major issue is that my wife cannot sit in the vehicle for more than 30 minutes without having her tailbone becoming incredibly iritated. When we bought the vehicle, we thought the hardness of the seats would likely soften as we broke them in, but this isn't the case. Everything else on the vehicle is great, but we are now considering taking likely a $12k-$18k financial loss for having to either trade the vehicle in or sell it and buy another new one. Not what we were hoping to have happen
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Hyundai Motor America NCC responded on 11/22/2023 03:08 PM
Thank you for sharing your concerns with us. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. ^cc
BP
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BRAD P.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/19/2023
Verified Review

Huyndai would not resolve issue with defect that was hidden at time of delivery

Car was delivered in Va which is 3 hours from house. A defect was hidden at time of delivery. Hyundai and dealers could not figure solution to get it fixed where I live. Simply this is bad customer service and shows that the company does not care very much about customer satisfaction.
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Hyundai Motor America NCC responded on 11/20/2023 02:21 PM
Allow us to reopen the case we had with you and review your concern once more. Please expect a call shortly from our specialist. Thank you. ^cc
TH
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THERESA H.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/17/2023
Verified Review

Brandon Hyundai sold me a lemon

Brandon Hyundai sold me a lemon. Their customer service sucks. I had to nag and beg for any ETA information on repairs. The dealership stuck me with a downgrade for a loaner. I was without my vehicle for over three months. Customer service was non-existent. Couldn't get anyone to answer the phone or call me back for status of my vehicle. Buying this vehicle was the biggest disappointment ever.
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TB
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THOMAS B.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/16/2023
Verified Review

Great dealer to work with. We previously owned a Palisade but like the agility of the Santa Fe

There are 1 or 2 interior appointments we miss from the Palisade, but overall the SantaFe is more fun to drive. We went with the hybrid and it is quite peppy. I enjoy music and the sound system does not disappoint. Road noise is little which also helps. Overall very pleased.
Recommended
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FK
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FRANK K.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2023
Verified Review

New Hybrid

It's an awesome vehicle! The ride is great and very great gas mileage. No power is sacrificed with the hybrid and reco this vehicle. Sounds system and latest technology features are terrific and easy to use.
Recommended
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VC
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VICTORIA C.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2023
Verified Review

Love this car!

I was looking for a hybrid smaller SUV to replace my seven-seat SUV. I did a lot of research on line to narrow down my choices. Hyundai was recommended to me by my daughter and I had driven hers. I test drove another hybrid, but its legroom was insufficient. I had an extremely positive experience with the Hyundai dealership and was immediately impressed by the car. The test drive confirmed my impression. Once they were able to find the color I wanted [a very important part of my purchase decision!], the deal was struck. I continue to be totally impressed with the car- it gets great mileage, is a wonderful drive and has great safety features. It has great storage space, even though it's a smaller SUV. I'm a total Hyndai fan now!
Recommended
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TM
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Thomas M.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/02/2023
Verified Review

Santa Fe Hybrid Creaking Sound

Had a creaking noise behind the driver seat rear area. I found online several post about the problem. Printed these out, repair orders from other dealers, and had my dealer look into fixing this. Turns out there is a bracket that is too close to the battery pack and by increasing distance between them, the creaking noise was eliminated. This should have been fixed before delivery.
Recommended
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PM
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PATRICIA M.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2023
Verified Review

Completely Satisfied with Hyundai Santa Fe Hybrid

We are impressed with our new 2023 Hyundai Santa Fe Hybrid. The ride is very smooth and a pleasure to drive. Horne Hyundai provided probably the best car buyer experience we've ever had and I recommend them and the product 100 percent!
Recommended
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GH
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GERALD H.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2023
Verified Review

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Recommended
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RR
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redacted r.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2023
Verified Review

First Hyundai

This car has more features for the price than Honda or Toyota. Looks very stylish and should hold it value for years. Tow of my friends have the saym car and had highly recommended it to me. Glad they did.
Recommended
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JC
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JOHN C.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/25/2023
Verified Review

Great vehicle except for front seats

Love everything about the vehicle except the front seats. The seat pan bolsters are high and very stiff which causes my sciatica to flare up. That limits my ability to drive long distances. My wife has similar comfort complaints in the passenger seat.
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VT
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VAMSI KRISHNA T.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/16/2023
Verified Review

Best to go with

The interior is stylish, but the center console is a sea of buttons, The Santa Fe's cabin is roomy, with a generous rear seat and cargo space. Many standard tech and driver assist features.Fuel economy rates at 36/31 mpg in the efficiency-focused.
Recommended
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RB
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ROBERT B.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2023
Verified Review

ALL around, economical, roomy, comfortable, good looking SUV

The Santa Fe Hybrid is the most proportionally balanced vehicle in all categories. It is the Goldilocks standard,...just right in power, comfort, room, quality of materials and fit and finish, economy, safety, and looks. It can be considered an "only" car if a buyer wants a car that can cover all the bases.
Recommended
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JL
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JOSEPH L.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/07/2023
Verified Review

More than I expected, with a couple of exceptions

Purchased our 2023 Santa Fe Limited Hybrid new and have been very happy with it except for a couple of minor convenience exceptions. I set out to purchase a Hybrid vehicle with all the "bells and whistles" and after looking at several other brands, settled on the Hyndai. I was initially concerned with the size of the gas engine at only 1.6L, but the vehicle performs very well at highway speeds and has no trouble passing. The fit and finish plus all of the accessory upgrades included in the Limited package make the vehicle a pleasure to drive. There are a few things, however, that Hyundai should address in future models. The controls for the parking brake and the rear hatch are in a bad location on a low panel on the drivers left side. The parking brake switch should be in the center console. The rear hatch switch should be on the overhead console so it can be operated from the passenger seat. The rear seats can be folded via a switch from the back of the vehicle. The problem is that the rear seats don't have folding headrests and they hit the back of the front seats and won't fold all the way unless you move the front seats forward. An inconvenient additional step. That being said, I'm getting used to these little quirks and they wouldn't prevent me from buying the vehicle again. With the outstanding warranty that comes with the vehicle, I'm looking forward to a long service life.
Recommended
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SC
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SEBENAR C.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/07/2023
Verified Review

2023 Hyundai Santa FE review

Overall this vehicle will meet our daily needs of around town. I would not take it on a long trip as it is not that comfortable and some of the controls are very annoying and distracting. Make sure that you understand all the controls. Had I known you cannot turn off the smart cruise control, I never would have purchased the vehicle
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TS
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THOMAS S.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2023
Verified Review

2nd Santa Fe, this one better than first

This is our second Santa Fe, The first has 250,000 miles and is still on the road. We decided to step up to a hybrid with the premium package. We really like the hybrid for fuel economy and low speed acceleration (immediate torque). Interior and exterior fit and quality are excellent. The ride is very quiet and comfortable. There is a lot of airplane technology in this car that make the hands on drivability features very useful.
Recommended
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SK
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SACHINSRINIVAS K.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2023
Verified Review

Hyundai SantaFe 2023 Hybrid - Extremely Happy

This is my 1st brand new car and I am very happy that I made the decision to buy this car even if it was not in my top 3 list. But visiting the dealer and test driving the car made the car on top of my list. I love the safety features and the smoothness with which it runs on the interstates.
Recommended
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RB
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ROBERT B.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2023
Verified Review

Mostly happy

Only real complaints are the sheer number of buttons that can be distracting when driving...an a lack of wireless Android Auto/Carplay. Gas mileage is amazing, auto lane hold and cruise control distance following are game changing features.
Recommended
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PJ
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PAUL J.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2023
Verified Review

review

love the quality and fuel economy. We have owned 4 Hyundai's now and each has been a great value. It is amazing the distance we can go on a tank of gas. The new model has greater ride quality than our previous 2014 model.
Recommended
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